9. Warranty, After Sales Service
Limited Warranty
Nautech or its appointed Distributors or Service Centres
will, subject to the conditions below, rectify any failures in
this product due to faulty manufacture which become
apparent within twelve months of its purchase date.
Equipment used in the country of purchase should be
sent directly to the authorised Distributor for that country
or its appointed Service Centres. The product will then
be serviced free of charge and returned promptly direct
to the sender.
Equipment used outside the country of purchase can be
either:-
a. Returned to the Distributor or Dealer in whose
country the equipment was originally purchased - it
will then be serviced free of charge and promptly
returned direct to the sender,or
b. The product can be returned freight pre-paid to the
authorised Distributor or its appointed Service
Centres in the country in which the product is being
used. It will then be serviced and returned direct to
the sender on the basis that the Distributor or
Service Centre will supply any parts used free of
charge but the sender will be invoiced for the
necessary labour and return shipment at the local
rate.
Conditions
The warranty is invalid if:-
a. The product has been misused, installed or
operated not in accordance with the standards
defined in this manual.
b. Repairs have been attempted by persons other
than Nautech approved Service personnel.
Full International Warranty
Nautech or its appointed Distributors or Service Centres
will, subject to the conditions below, rectify any failures in
this product due to faulty manufacture which become
apparent within twelve months of its purchase date
wherever the vessel and the product may be operated.
Conditions
1. The product must be installed aboard the vessel in the
country of purchase.
2. The product must be installed in accordance with the
recommendations issued by Nautech Ltd.
3. The installation must be carried out by an installer
approved by Nautech: alternatively, the installation must
have been inspected and approved by Nautech or its
approved installer.
4. The Warranty Registration Card must be completed
by:-
- The owner or user.
- The dealer supplying the product.
- The installer.
5. The Full International Warranty is invalid if:-
(a) The product has been misused, or installed or
operated not in accordance with standards defined
in this handbook.
(b) Repairs have been attempted by persons
other than Nautech approved Service personnel.
(c) The warranty card has not been completed
correctly or is not accompanied by proof of
purchase.
Claim
Procedure
1. The product should be sent direct to Nautech or its
appointed Distributor or Service Centre nearest to
the vessel. The completed Warranty Card and
proof of purchase must accompany the claim. The
product will then be serviced free of charge and
returned promptly direct to the sender.
2. Nautech, its Distributors and Service Centres, are
not liable for any charges arising from visits to the
vessel not to attend to the product, whether under
warranty or not, nor for sea trials or any other work
associated with the installation, The right is
reserved to charge for any such services at the
local rate.
After Sales Service
Your ST7000 is designed to give you long service and
reliable performance wherever you sail. To ensure that
you can always receive prompt and expert attention in
case of any difficulty, Nautech has established a
worldwide network of Autohelm Service Centres.
Please contact your nearest Service Centre for
assistance. Always have ready:-
-
Your warranty card.
-
Proof of purch
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