Chapter 2: Maintenance & Troubleshooting
9
Technical support
Raymarine provides a comprehensive customer support service, on the world
wide web and by telephone help line. Please use either of these facilities if you are
unable to rectify a problem.
World wide web
Please visit the Customer Support area of our web site at:
www.raymarine.com
As well as providing a comprehensive Frequently Asked Questions section and
servicing information, the web site gives e-mail access to the Raymarine Technical
Support Department and a details of the locations of Raymarine agents,
worldwide.
Telephone help line
If you do not have access to the world wide web, please call our help line.
In the USA
, call:
• +1 800 539 5539, extension 2444 or
• +1 603 881 5200 extension 2444
In the UK, Europe the Middle East or the Far East
, call:
• +44 (0) 23 9271 4713 (voice)
• +44 (0) 23 9266 1228 (fax)
Help us to help you
When requesting service, please quote the following product information:
• Equipment type.
• Model number.
• Serial number.
• Software issue number.
To find out the software version number of your ST60+ Depth instrument:
1. During normal operation, hold down the
depth
and
alarm
buttons for
approximately 4 seconds, to display the VERSION screen.
2. Note the software version number, then hold down the
depth
and
alarm
buttons for approximately 2 seconds, to return to normal operation.
Software version
D8246-2
81262_2.book Page 9 Friday, November 11, 2005 11:11 AM
