Raymarine Element 12 HV Installation Instructions Manual Download | Manualshive

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Chapter 6: Troubleshooting

Chapter contents

6.1 Troubleshooting on page 50

6.2 Power up troubleshooting on page 51

6.3 GPS / GNSS troubleshooting on page 53

6.4 Sonar troubleshooting on page 54

6.5 Wi-Fi troubleshooting on page 56

Troubleshooting

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Summary of Contents for Element 12 HV

Page 1: ...2019 Raymarine UK Limited 87360 1 Document number 01 2019 Date English en US Installation instructions ELEMENT...

Page 2: ......

Page 3: ...r design patents pending Fair Use Statement You may print no more than three copies of this manual for your own use You may not make any further copies or distribute or use the manual in any other way...

Page 4: ......

Page 5: ...2 2 Product overview 16 2 3 Applicable products 17 HyperVision transducers 17 Third party transducers 17 Compatible legacy transducers 18 Optional additional components 19 2 4 Parts supplied 20 Chapte...

Page 6: ...1 Troubleshooting 50 6 2 Power up troubleshooting 51 Performing a power on reset 51 6 3 GPS GNSS troubleshooting 53 6 4 Sonar troubleshooting 54 6 5 Wi Fi troubleshooting 56 Chapter 7 Technical suppo...

Page 7: ...Dragonfly transducers 74 High CHIRP sonar transducers 74 Legacy transducer extension cables 74 9 4 SeaTalkng cables and accessories 76 7...

Page 8: ...8...

Page 9: ...g 12 Volt dc only This product must only be connected to a 12 volt dc power source Warning High voltages This product may contain high voltages Do NOT remove any covers or otherwise attempt to access...

Page 10: ...io communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which c...

Page 11: ...nt at a recycling center or other collection point For more information about suitable collection points for waste electrical and electronic equipment in your region refer to the Raymarine website www...

Page 12: ...12...

Page 13: ...ment and product information Chapter contents 2 1 Document information on page 14 2 2 Product overview on page 16 2 3 Applicable products on page 17 2 4 Parts supplied on page 20 Document and product...

Page 14: ...ration instructions 81384 LightHouse Sport Element HV Advanced Operation instructions 81388 All documents are available to download as PDFs from www raymarine com manuals LightHouse Sport operation in...

Page 15: ...e of charge from the Raymarine website in the popular PDF format These PDF files can be viewed on a PC laptop tablet smartphone or on the latest generation of Raymarine multifunction displays Document...

Page 16: ...to use LightHouse Sport operating system optimized for fishing Sunlight viewable display Integrated GPS GNSS receiver Personal sonar mapping using Raymarine RealBathy Compatible with LightHouse NC2 c...

Page 17: ...nnection T70448 HV 300THP HyperVision Pair Thru hull Plastic transducers direct connection using supplied cables R70725 HV 300THP P Split Port side Thru hull Plastic transducer Requires Y cable A80605...

Page 18: ...Bronze transducer with fairing block High CHIRP sonar transducers The following conical beam high CHIRP sonar transducers can be connected to Element HV displays using the CPT S DownVision 9 pin adapt...

Page 19: ...screenshot image files Back up and restore of user data and settings EV 1 Heading sensor E70096 Connecting the display to a NMEA 2000 SeaTalkng backbone that includes an EV 1 will enable vessel headin...

Page 20: ...bracket 7 Surface mount stainless steel fixings x 4 M4 x 40 machine screw M4 flat washer M4 locking nut 8 Power NMEA 2000 cable includes 1 5 m 4 92 ft power lead and 0 5 m 1 64 ft NMEA 2000 lead Unpac...

Page 21: ...llation Chapter contents 3 1 Selecting a location on page 22 3 2 Product dimensions on page 25 3 3 Mounting options on page 26 3 4 Trunnion bracket mounting on page 27 3 5 Surface mounting on page 28...

Page 22: ...damaged when drilling Cable routing requirements Ensure you have identified the route that all required cables will take and that sufficient space is available to allow connection of cables Unless oth...

Page 23: ...duct should have a clear direct line of sight to the product it will be connected to Any physical obstructions can degrade or even block the wireless signal The construction of your vessel can also ha...

Page 24: ...nt to provide the best conditions for EMC performance throughout the installation RF interference Certain third party external electrical equipment can cause Radio Frequency RF interference with GNSS...

Page 25: ...0 mm 6 73 in 225 19 mm 8 87 in C 149 40 mm 5 88 in D 60 84 mm 2 40 in 50 11 mm 1 97 in 55 00 mm 2 17 in Surface mount dimensions Item Element 7 Element 9 Element 12 A 239 60 mm 9 43 in 286 50 mm 11 28...

Page 26: ...3 3 Mounting options Element displays can be either trunnion mounted or surface mounted 1 Trunnion mounted 2 Surface mounted 26...

Page 27: ...e and thickness of the mounting surface Element 7 Requires 4 x fixings The Trunnion bracket s mounting hole diameter is 4 2 mm 0 17 in Element 9 and Element 12 Require 5 x fixings The Trunnion bracket...

Page 28: ...o the mounting location 1 Remove the 4 screw covers from the corners of the display 2 Check the chosen mounting location A clear flat area with suitable clearance behind the panel is required 3 Fix th...

Page 29: ...nect the power data and other cables 10 Slide the unit into place and secure using the fixings provided 11 Refit the screw covers Note The supplied gasket provides a seal between the unit and a suitab...

Page 30: ...30...

Page 31: ...ral cabling guidance on page 32 4 2 Power connection on page 33 4 3 Element HV transducer connection on page 38 4 4 Legacy transducer connection on page 41 4 5 SeaTalkng connection on page 42 4 6 SeaT...

Page 32: ...g to ensure that connectors are protected from strain and will not pull out under extreme sea conditions Cable shielding Ensure that cable shielding is not damaged and that all cables are properly shi...

Page 33: ...aker ratings The following in line fuse and thermal breaker ratings apply to your product In line fuse rating Thermal breaker rating 5 A 3 A Note The suitable fuse rating for the thermal breaker is de...

Page 34: ...consult an authorized Raymarine dealer or a suitably qualified professional marine electrician Implementation connection to distribution panel Recommended 1 Waterproof fuse holder containing a suitab...

Page 35: ...l s battery via a suitably rated fuse or breaker The power cable supplied with your product may NOT include a separate drain wire If this is the case only the power cable s red and black wires need to...

Page 36: ...supplied with your product ensure you observe the following advice The power cable for each unit in your system should be run as a separate single length of 2 wire cable from the unit to the vessel s...

Page 37: ...Boats NMEA 0400 Installation Standard ABYC E 11 AC DC Electrical Systems on Boats ABYC A 31 Battery chargers and Inverters ABYC TE 4 Lightning Protection Warning Product grounding Before applying powe...

Page 38: ...4 3 Element HV transducer connection HV series transducers can be connected directly to Element HV displays HV 100 connection HV 300THP all in one connection 38...

Page 39: ...mended that a maximum of one cable extensions is used with the total cable length not exceeding 10 m 32 81 ft Note The HyperVision transducer extension cable can only be used to connect a HV series tr...

Page 40: ...the cable must be routed as far away from VHF radio antenna devices and cables as possible Check that the cable is long enough to reach the display it will be connected to Optional extension cables a...

Page 41: ...ucer extension cables When connecting a compatible legacy transducer to an Element display using an adaptor cable if the cable run requires extending you must use an extension cable which is compatibl...

Page 42: ...ed to Products cannot be connected directly to the display 2 Refer to the instructions supplied with your SeaTalkng product for details on creating a backbone NMEA 2000 connection The display can be c...

Page 43: ...r cable 10 SeaTalkng backbone cables 11 SeaTalkng 5 way connector block 12 SeaTalkng T piece connectors including backbone terminators Note Up to 2 Element displays can be present on the same backbone...

Page 44: ...44...

Page 45: ...Chapter 5 Maintaining your display Chapter contents 5 1 Service and maintenance on page 46 5 2 Product care on page 47 Maintaining your display 45...

Page 46: ...voltage Adjustments require specialized service procedures and tools only available to qualified service technicians There are no user serviceable parts or adjustments The operator should never remov...

Page 47: ...require regular cleaning If it is necessary to clean the unit follow this basic procedure 1 Switch off the power to the display 2 Wipe the display with a clean soft cloth a microfibre cloth is ideal 3...

Page 48: ...48...

Page 49: ...ng Chapter contents 6 1 Troubleshooting on page 50 6 2 Power up troubleshooting on page 51 6 3 GPS GNSS troubleshooting on page 53 6 4 Sonar troubleshooting on page 54 6 5 Wi Fi troubleshooting on pag...

Page 50: ...oducts are subjected to comprehensive testing and quality assurance programs If you do experience problems with your product this section will help you to diagnose and correct problems in order to res...

Page 51: ...may be wired incorrectly ensure the installation instructions have been followed Product will not start up restart loop Possible causes Possible solutions Power supply and connection See possible solu...

Page 52: ...9 Ensure Reboot system now is highlighted 10 Press the OK button 52...

Page 53: ...f a fix is obtained in better conditions or another geographic location No Fix status icon is displayed or display keeps losing position fix Display in poor location For example Below decks Close prox...

Page 54: ...ged connectors cabling 1 Check that the transducer connector pins on the back of the display are not bent or broken 2 Check that the transducer cable connector is correctly orientated and fully insert...

Page 55: ...djust sensitivity settings or perform a Sonar reset Damaged connectors cabling 1 Check that the transducer connector pins on the back of the display are not bent or broken 2 Check that the transducer...

Page 56: ...ble The Display s Wi Fi can only connect to 2 4 GHz networks Cannot connect to network Possible cause Possible solutions Trying to connect to the wrong Wi Fi network Ensure you are trying to connect t...

Page 57: ...all Move display closer to router Interference being caused by other Wi Fi enabled or older Bluetooth enabled devices Bluetooth and Wi Fi both operate in the 2 4 GHz frequency range some older Bluetoo...

Page 58: ...58...

Page 59: ...Chapter 7 Technical support Chapter contents 7 1 Raymarine product support and servicing on page 60 7 2 Learning resources on page 63 Technical support 59...

Page 60: ...Tel 44 0 1329 246 932 United States US E Mail rm usrepair flir com Tel 1 603 324 7900 Web support Please visit the Support area of the Raymarine website for Manuals and Documents http www raymarine c...

Page 61: ...pport dk raymarine com Tel 45 437 164 64 Russia Authorized Raymarine distributor E Mail info mikstmarine ru Tel 7 495 788 0508 Viewing hardware and software details LightHouse Sport The Getting starte...

Page 62: ...ormation Saving diagnostics data The information displayed on the Product information page can be saved to memory card With the Product info page displayed 1 Use the Right button to select Save data 2...

Page 63: ...n English Training courses Raymarine regularly runs a range of in depth training courses to help you make the most of your products Visit the Training section of the Raymarine website for more informa...

Page 64: ...64...

Page 65: ...r contents 8 1 Element technical specification on page 66 8 2 HyperVision technical specification on page 67 8 3 Internal GNSS GPS GLONASS receiver specification on page 68 8 4 Conformance specificati...

Page 66: ...ater ingress protection IPx6 and IPx7 Weight display only 1 0 Kg 1 3 Kg 2 0 Kg LCD specification Element 7 Element 9 Element 12 Size diagonal 7 0 9 0 12 1 Type TN Twisted Nematic IPS In Plane Switchin...

Page 67: ...Vision Hyper SideVision Standard DownVision Hyper DownVision Standard 200 kHz range Conical CHIRP sonar 0 6 M 2 ft to 274 m 900 ft 350 kHz range RealVision 3D 0 6 M 2 ft to 91 m 300 ft SideVision 0 6...

Page 68: ...tibility GPS GLONASS Beidou Galileo SBAS compatibility EGNOS GAGAN MSAS QZSS WAAS Operating frequency 1574 MHz to 1605 MHz Signal Acquisition Automatic Almanac Update Automatic Geodetic Datum WGS 84 a...

Page 69: ...ecification The display conforms to the following specifications EN 60945 2002 EMC Directive 2014 30 EU Australia and New Zealand C Tick compliance level 2 Canadian RSS 247 FCC rules part 15 Technical...

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Page 71: ...res and accessories Chapter contents 9 1 Spares on page 72 9 2 Element accessories on page 73 9 3 Compatible legacy transducers on page 74 9 4 SeaTalkng cables and accessories on page 76 Spares and ac...

Page 72: ...m 1 64 ft NMEA 2000 lead R70647 Element 7 trunnion kit R70648 Element 9 trunnion kit R70649 Element 12 trunnion kit R70727 Element 7 suncover R70728 Element 9 suncover R70729 Element 12 suncover A805...

Page 73: ...ers can be connected to Element HV displays Part number Description A80603 HV 100 HyperVision Transom mount Plastic transducer direct connection A80604 HV 300TH HyperVision All in one Thru hull Plasti...

Page 74: ...gh CHIRP sonar transducers The following conical beam high CHIRP sonar transducers can be connected to Element HV displays using the CPT S DownVision 9 pin adaptor cable A80559 Part number Description...

Page 75: ...nsducer extension cable Note Power supply wires should be isolated and protected from shorting or water ingress DownVision transducers E66074 3 m 9 84 ft DownVision transducer extension cable High CHI...

Page 76: ...cable 3 m 9 8 ft A06036 Backbone cable 5 m 16 4 ft A06068 Backbone cable 9 m 29 5 ft A06037 Backbone cable 20 m 65 6 ft A06043 SeaTalkng to bare wire spur cable 1 m 3 3 ft A06044 SeaTalkng to bare wi...

Page 77: ...adaptor cable 1 5 m 4 92 ft Allows the connection of NMEA 2000 devices to a SeaTalkng system A06076 SeaTalkng to DeviceNet Male adaptor cable 1 m 3 3 ft Allows the connection of NMEA 2000 devices to a...

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Page 79: ...I Installation Best practice 37 Surface mounting 28 surface requirements 22 Trunnion mounting 27 Ventilation 22 Interference 22 See also Compass safe distance Electrical 22 RF 24 L Legacy transducer C...

Page 80: ...ification HyperVision Sonar 67 Technical support 60 63 Thermal breaker rating 33 Third party transducers 17 Training courses 63 Troubleshooting 50 GNSS GPS 53 Wi Fi 56 V Video Gallery 63 W Warranty 60...

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Page 82: ...Raymarine Marine House Cartwright Drive Fareham Hampshire PO15 5RJ United Kingdom Tel 44 0 1329 246 700 www raymarine com a brand by...

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