Wuhan Raycus Fiber Laser Technologies Co., Ltd.
User Guide of RFL-C15000TZ
71
9.Warranty, Repair and Return
9.1. General Warranty
After all the lasers manufactured according to the standard or non-standard model production
documents are shipped, Raycus guarantees the products with material and technical problems and
guarantees that they meet the specifications under normal use.
Raycus has the right to selectively repair or replace any product that has a material or technical
problem during the warranty period. All products repaired or replaced during the warranty period only
provide free warranty services for products with special problems. Raycus reserves the right to collect
payment for products that have problems under normal use.
9.2. Limitations of Warranty
The warranty does not cover the maintenance or reimbursement of our product of which the problem
results from tampering, disassembling, misuse, accident, modification, unsuitable physical or operating
environment, improper maintenance, damages due to excessive use or not following the instructions
caused by those who are not from Raycus. The customer has the responsibility to understand and follow
this instruction to use the device. Any damage caused by fault operating is not warranted. Accessories and
fiber connectors are excluded from this warranty.
According to the warranty, client should inform us within 31days after the defect is discovered. This
warranty does not involve any other party, including specified buyer, end-user or customer and any parts,
equipment or other products produced by other companies.
WARNING:
It is the customer’s responsibility to understand and follow operating instructions in
this User Guide and specifications prior to operation-failure to do so may void this warranty.
Accessories and fiber connectors are not covered by this warranty.
9.3. Service and Repair
Do not open the device. There are no user serviceable parts, equipment or assemblies for user in this
product. All service and maintenance shall be performed by qualified Raycus personnel.
Please contact Raycus as soon as possible when problems under warranty about maintenance
happened to the product.
The product returned with permission should be placed in a suitable container.
If any damage happened to the product, please notify the carrier in document immediately.
