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Additional Information
References | Références | Referencias
Please read all the instructions and precautions in this manual before using the vacuum
Battery Removal and replacement
˙Vacuum will not operate until battery is securely installed.
˙Battery could fall and become damaged if not securely locked in place
˙When removing the battery, make sure the power cord is not attached to the battery.
Charging the battery and safety
˙Do not charge the battery right after vacuuming when the battery is still hot. Charge the
battery after a few minutes when it is cooled down.
˙Removing the battery during operation could cause malfunction
˙Do not cause impact to the battery such as dropping the battery.
˙Battery is best kept at temperature between 5C-45C (41F - 113F) for normal operations
˙When installing the battery, make sure a click sound is heard to ensure it is securely
attached to the vacuum.
˙Charge the battery when battery level is low, particularly if there is a plan to store the
vacuum for extended period fo time.
˙To improve the battery heat ventilation, we recommend to not have battery adhere to
the bedding when using on bed. Lift the vacuum slightly to increase air flow.
Installing the Wall Mount Holder
Use to Dual Motor Brush
˙When installing the wall mount onto the wall, make sure the installation area has the
proper strength to support the mount and the vacuum. Improper installation could cause
damage to the vacuum as well as injuries.
˙Do not mount the wall mount close to area of high humidity.
˙Prior to installing the Wall Mount, please make sure that the location does not have any
electrical wires or water pipes running through to prevent risk of damages.
Vacuuming
˙To prevent vacuum from malfunctioning, avoid vacuuming extensive amount of fine
powder or particles. Use vacuum as designed as described in this manual.
˙Do not vacuum on liquid and sharp objects.
˙Only allow individuals capable of operating a vacuum to use this machine
˙Do not use the vacuum directly on a human or an animal.
˙Do not use excessive force to press down on the soft brush as it could cause damage to
the vacuum.
˙Do not step on the foot lever and brush with excessive force
Use to UV Sanitizing Head
(optional accessory)
˙Simply gliding the vacuum back and forth slowly by laying the vacuum against the
surface will achieve the same result as pressing the vacuum head against the fabric surface.
˙Do not touch the UV lamp during and right after use, as the lamp is hot and could cause
injury.
˙Do not look directly into the UV Lamp or expose skin to UV Lamp for an extended period
of time as it could cause injury to the eyes and/or skin diseases.
˙When the Dual Motor Brush is tilted up to a certain angle, it is designed to stop operating
˙When the Dual Motor Brush is turned upside down, it will turn itself off
˙When soft brush is raised, the motor will stop working.
Designed for Safety
˙The UV Sanitizing Head attachment incorporates sensors to turn off the UV lamp
automatically if it cannot detect a surface for safety reasons.
Designed for Safety
Checking for Blockages
˙If the vacuum has a sudden reduction in suction power and/or abnormal noise, follow
the instructions below to trouble shoot.
˙During cleaning when vacuum detects blockage, the power button indicator will
turn red and flash 5 times.
˙Use caution to remove any potential sharp objects that might be caught in the vaccum path.
˙Prior to inspection, make sure the vacuum or UV lamp is cool to avoid injuries.
・If vacuum is damaged by foreign objects, warranty could be voided.
˙The vacuum and its motorized attachments will automatically stop working when foreign
objects have disrupted its operation. Remove the object prior to operating the vacuum.
Cleaning the dust box and filter
˙Clean the dust box and filter at least once a month is recommended
˙Prior to putting the dust filter back to the vacuum, make sure the filters are completely dry
˙Placing the dust box or the filter directly under the sun could cause the product to
deform or change color. We recommend placing the items in the shade.
˙If Turbo Mode is used most of the time, we recommend the filters to be washed more
frequently than recommended intervals
˙Squeezing or twisting the washable filter to dry will cause damage to the filter.
˙Do not insert Micro HEPA Filter back into the vacuum before it is completely dry.
˙Do not wash the micro HEPA filter with hot water or detergent, as it could cause malfunction.
˙If Micro HEPA filter is not properly installed, the vacuum will not function. The
power button will flash 5 times indicating there is an error.
˙Recommended replacement of a new HEPA filter is once every 1.5 years, assuming 30
minutes of usage on a daily basis.
Maintaining the attachment heads
˙Foreign objects caught on the brush could degrade the performance of the vacuum.
Clean the head regularly for optimal performance.
˙Do not wash the soft brush in water as it could cause malfunction.
˙If the soft brush needs replacement, contact Raycop support
˙ Main brush cannot be removed from the vacuum
˙Use caution not to cut the vacuum brush with scissor when removing trapped hair.
˙If softbrush is not correctly installed back to the Dual Head, the vacuum could
malfunction and cause injury to the user.
˙UV lamp is fragile and can be damaged if not handled carefully
˙UV lamp cannot be washed with water as it could cause malfunction
˙Dual Motor Brush cannot be washed with water, and could Potentially cause damage if
exposed to water
˙Contact customer support at [email protected] if the brush or UV lamp is damaged.
˙UV lamp contains a little silver ball that moves freely within the lamp and is normal
Emptying the Dust Bin
˙ When dust level is high, the vacuum suction strength will deteriorates. Empty the dust
box after each use is recommended.
˙If the dust level exceeds the MAX indicator, suction strength will deteriorate significantly.
Re-installing and Placing the Dust Box back into the vacuum
˙If the dust box set is not installed back into the vacuum correctly, the performance of the
vacuum could be impacted and the vacuum could malfunction.
˙Dust box could fall and be damaged if it is not secured properly to the vacuum.
˙Contact Raycop Support at [email protected] if dust box has a crack or is broken to
prevent the vacuum from normal use.
１．Run the vacuum across the
bedding slowly like using an iron,
covering as much of the surface area
as possible
２．For fabric areas with more skin
contact, such as around your head
and feet, we recommend passing
over those areas multiple times to
achieve best sanitization results
Cleaning Schedule to UV Sanitizing Head
:
Use on bedding and mattress at least once per week.
