April 26, 2006
The Fast and the Furious Super Bikes • Copyright 2006 • Raw Thrills Inc • All rights reserved
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TROUBLESHOOTING GUIDE
PROBLEM
POSSIBLE CAUSE
SOLUTION
Game will not power
up
Game not plugged in.
Plug game into receptacle.
Game not turned on.
Turn ON main power switch
Game fuse is blown
Check game fuse.
No power to receptacle.
Plug game into powered receptacle.
PC power switch is OFF
Turn PC power switch ON.
PC BIOS set wrong.
See Appendix B.
“No Signal” Message
Video cables not secure.
Check and secure video connector.
PC not turned ON.
Turn ON power to PC.
No video display.
No power to video display.
Check power to video display.
see
Game will not power up.
No sound.
Audio cable not connected.
Check audio cable connection.
Speaker not connected.
Check speaker connection.
“I/O Board Missing”
USB connector not
connected.
Check USB connector from PC to I/O
board. Perform Hard Drive Recovery
Bad game power supply
Check for proper connection and
voltage to i/o board. Replace cabinet
power supply.
Game will not load.
New Hard Drive installed.
Power cycle by un-plugging game.
Perform Hard Drive Recovery
Hard Drive data corrupted.
Perform Hard Drive Recovery.
Game Freezes
Secure Dongle Loose
Secure and Tighten Dongle
Poor Ventilation
Check Fan Operation and Airflow
USB cable loose
Remove and Reinsert USB both ends
of cable
Failing or Bad Power
Supply
Check Power Supply Output or
Replace With Known Good.
Corrupted Hard Drive
Perform CRC Check. Re-Image if bad.
Game resets.
Low DC voltage.
Check for proper v5V,+12V)
Door lamp is wrong rating.
Use only 5volt lamps.
Cabinet/PC temperature is
too high.
Check that vents and fans are
functioning and not obstructed.
Hard Drive data corrupted.
Perform Hard Drive Recovery..
Not Linking
DIP Switch Set Wrong
Refer to Networking Setup Section.
Network Cable Bad
Check Connection or Replace
Game Operator Settings
Not The Same.
Make Sure All Settings Are The Same
Between Linked Games
Bike Controls Not
Working
Bike not securely mated to
monitor cabinet.
Secure bike to monitor cabinet using all
4 screws.
Bike is not level with
monitor cabinet
Move game to level surface or adjust
leg leveler height as needed.
Steering potentiometer
Is loose
Secure connector firmly into
potentiometer.
Bad or Loose switch
Open fairing to access switches. Verify
that switch and connections are good.
Possible bad I/O board
Swap or replace I/O board
LEDs not responding
(Speedometer, Brake,
Tailpipes LEDs)
DB9 connectors on PC not
secure.
Check DB9 connection and see items
under “Bike Controls Not Working” of
the Troubleshooting Section(above)
Swap or replace speedometer board.
Power Cycle Game.
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