King Kong of Skull Island
™
41 |
P a g e
Problem
Possible Cause
Solution
No sound or bad
sound.
Bad connection.
Check connection to speakers.
Volume set too low.
Use VOL UP button on Test panel to raise volume
Faulty wiring.
Verify all wires are firmly connected to the speakers
and the audio PCB. Verify that audio PCB is
connected to the computer via USB cable.
Blown speakers.
Remove the grill and inspect each speaker for visible
damage. Run the Sound Test from System Tests in
the Operator Menu to verify each speaker is
working.
Reversed wires.
A weak or low muffled sound is a sign of reversed
speaker wires. Check for reversed wires on each
speaker.
Faulty PCB.
To verify audio is working at the computer,
disconnect the USB cable coming from the audio PCB
and connect stereo headphones to the green
computer audio port.
Constant low audio
hum.
Faulty power supply.
Check external DC supply and the PC supply.
Open ground.
Check all ground wires in cabinet. Ensure AC wall
outlet is properly grounded.
RIO2 A or B
disconnected
USB cable disconnected.
Check USB connection from PC to RIO2 board.
No power to RIO2 board.
Check for proper voltage (+5V, +12V) at RIO2 P1
connector.
Game is not running on
both PC’s.
Not connected to other
PC.
Make sure both PC’s are on and are connected to
headsets and displays. Make sure the game runs on
both displays.
Ethernet cable is not
connected.
Connect the ethernet cable between the two
computers.
No motion during
gameplay.
Compressor height
sensors are not
calibrated.
Calibrate the motion platform height sensors (see
Calibration in the Test Menu section).
