Questions and Answers
Question:
Paper becomes jammed during scanning.
Answer:
1. Open the front door.
2. Pull out the jammed paper carefully.
3. Close the front door
Question:
More than one sheet of paper are fed into the scanner.
Answer:
1. Open the scanner front door.
2. Remove the multi-fed sheets.
3. Close the front door.
4. Flatten the corners and edges. Loosen the paper before putting it
into the paper guide again.
5. Check the feeding roller condition. If necessary, follow the cleaning
directions and perform the cleaning.
Question:
Paper becomes skewed in the scanner.
Answer:
1. Use the slide guide to keep the paper path straight.
2. Check the condition of the feeding roller. If necessary, follow the
cleaning directions and perform the cleaning.
25
[email protected] | 1-800-713-9009 | raven.com/support
