background image

 

 

7.3 Mail box server List 

Web site 

Mail box 

Sender server

25

 

Receiver server

110

 

www.163.com 

@163.com 

smtp.163.com 

pop3.163.com 

@vip.163.com 

smtp.vip.163.com 

pop.vip.163.com 

@188.com 

smtp.188.com 

pop.188.com 

@126.com 

smtp.126.com 

pop3.126.com 

@netease.com  smtp.netease.com 

pop.netease.com 

@yeah.net 

smtp.yeah.net 

pop.netease.com 

www.qq.com 

@qq.com 

smtp.qq.com 

pop.qq.com 

163.net 

 

smtp.163vip.net 

popx.163vip.net 

www.sina.com 

@sina.com.cn 

smtp.sina.com.cn 

pop3.sina.com.cn 

www.yahoo.com 

@yahoo.com.cn  smtp.mail.yahoo.com.cn 

pop.mail.yahoo.com.cn 

@yahoo.com 

smtp.mail.yahoo.com 

pop.mail.yahoo.com 

google.com 

@gmail.com 

smtp.gmail.com(465/587) 

pop.gmail.com(995) 

www.china.com 

@china.com 

smtp.china.com 

pop.china.com 

www.sohu.com 

@sohu.com 

smtp.sohu.com 

pop.sohu.com 

Mail.163.com 

 

smtp.163.net 

pop.163.net 

Mail.163vip.com 

 

smtp.163vip.net 

pop.163vip.net 

Mail.tom.com 

@tom.com 

smtp.tom.com 

pop.tom.com 

Mail.263.com 

@263.net 

smtp.263.net 

pop3.263.net 

x263.net 

 

smtp.x263.net 

pop.x263.net 

263.net.cn 

 

smtp.263.net.cn 

pop.263.net.cn 

139 mail box 

@139.com 

smtp.139.com 

pop.139.com 

21cn.com 

 

smtp.21cn.com 

pop.21cn.com 

Vip.21cn.com 

 

vip.21cn.com 

vip.21cn.com 

etang.com 

 

smtp.etang.com 

pop.etang.com 

elong.com 

 

smtp.elong.com 

pop3.elong.com 

List 8-2

 

 

7.4 Troubleshooting 

1.

 

Q: What can I do if the system does not detect the HDD? 

A: Check if  the  power supply system is properly connected and data  cord  and power cables are securely 
connected. 

2.

 

Q: We have changed the password but do not remember the new password, how can we access the system? 
A: If you forget system password, please consult with the service personnel. 

3.

 

Q: We are not getting any video signal on the DVR, what is wrong? 
A: Check camera video cable and connections; or check monitor video cable and connections; or confirm that the 
camera has the power and / or check camera lens setting. 

4.

 

Q: Why some channels display just a blank screen even if they receive video sources? 
A: Check if the camera is connected to the system properly displays the image; check if the camera is properly 
supplied with power.   

5.

 

Q: Can the DVR have problems if it gets too hot, how can I prevent this? 
A: The DVR has a fan to help it dissipate heat while it is running. Please place the DVR in a place where there is 

45 

 

Summary of Contents for 500QR

Page 1: ...USER MANUAL www maxxdigital tv ...

Page 2: ...ENU 9 5 2 1 Display 9 5 2 1 1 Live mode 9 5 2 1 2 Output mode 10 5 2 1 3 Privacy Zone 11 5 2 2 Record set 11 5 2 2 1 Record parameters 11 5 2 2 2 Schedule 12 5 2 2 3 Main Stream 12 5 2 3 Search 12 5 2 3 1 Record Search 12 5 2 3 2 Channel Select 13 5 2 3 3 Time Axis setup file clip and zoom in out 13 5 2 3 4 Event Search 14 5 3 3 5 File Backup 15 5 3 3 5 1 back up file based on event 15 5 3 3 5 2 b...

Page 3: ... 29 5 9 MANUAL RECORD 29 5 10 STOP RECORD 29 5 11 START SEQUENCE 29 5 12 START CRUISE 29 CHAPTER 6 WEB APPLICATION MANAGER 30 6 2 WEB APPLICATION MANAGER LOG IN 31 6 3 LIVE INTERFACE 31 6 3 1 Menu Bar 31 6 3 1 1 Live Display 31 6 3 1 2 PTZ Control 32 6 3 1 3 Video control 32 6 3 2 Playback 33 6 3 2 1 Record search 33 6 3 2 2 Playback control 34 6 3 3 Configuration 35 6 3 3 1 Display Configuration ...

Page 4: ...User Manual 7 1 OPERATION FUNCTION TABLE 43 7 2 RECORD ALARM SETTING 44 7 3 MAIL BOX SERVER LIST 45 7 4 TROUBLESHOOTING 45 7 5 USAGE MAINTENANCE 46 7 6 BOX CONTENTS ERROR BOOKMARK NOT DEFINED 3 ...

Page 5: ...nplug this equipment during lightning storm or when unused for long periods of time 9 Accessories Do not place this equipment on an unstable cart stand or table When a cart is used use caution when moving the cart apparatus combination to avoid injury from tip over 10 Moving Disconnect the power before moving the equipment And the equipment should be moved with care 11 Attachment Never add any att...

Page 6: ...ntain Function Brief and Description Real Time Monitoring Double video output with monitor VGA virtual output port or HDMI Output Support net viewer and MP live surveillance and also support zoom in out auto sequence and PIP display Recording H 264 video compression format record quality resolution frame rate adjustable multiple record modes Always Scheduled Manual Alarm Motion detection and remot...

Page 7: ...45 interface 3 USB Port Connect USB device Mouse Flash Drive Hard Drive and Recorder etc 4 HDMI Output Connect to HDMI monitor 5 VGA Output Connect to VGA monitor such as PC monitor Optional 6 Audio Input 4CH audio input RCA interface 7 Video Output Connect monitor output BNC interface 8 Audio Output Audio output RCA interface 9 Video Input Connect CH1 8 Virtual video input device BNC interface 2 ...

Page 8: ...nu Enter into Main menu Exit 5 Up arrow key Volume adjust 6 Down arrow key Volume adjust 7 Left Down key Decrease increase parameter value of control bar 8 SEL Select key Edit key Confirm the selected operation 9 Rewind key 10 Enter into record search menu Play key 11 Forward key 12 Record key 13 Pause Sequence key 14 Stop manual record stop playing 15 Submenu Submenu 16 Mute Mute on off 3 ...

Page 9: ...activated By clicking left key you can adjust Color control bar and volume control bar Clicking combo box to access pull down menu By clicking left key you can select values in edit boxes or pull down menu and supports Chinese word input special symbol numeric and character input use instead of Enter or Backspace Right mouse click In live display mode clicking right key will display pop up menu sh...

Page 10: ... HDD to DVR body 4 Put the upper cover back carefully re attach screws Note If user requires higher performance HDD strongly recommend you use special hard driver for security and protection 3 2 Camera and Monitor Connection Connect camera cable to video input of DVR and from video output of DVR to Monitor via BNC connector Refer to section2 1 Rear Panel If the camera is a PTZ speed dome you could...

Page 11: ... screen shown as Picture 4 1 After finishing initialization the system will enter into Live screen Picture 4 2 is the 16 split display defaulted by system which is showing no video input status Once there are video inputs the screen will display live images from the cameras In Live mode if you use the mouse to double click the live image of any channel the image will be maximized to full screen by...

Page 12: ...nter into Pop up Menu Now you could perform parameter setting and operate on Main Menu Multi Pics PTZ Auto Cruise Zoom in out Rec Search Manual record Sequence PIP and Vo Switch etc Clicking 0 key on the remote controller or holding press Esc key on the front panel could switch system to other output device Picture 5 1 7 ...

Page 13: ...play Output Set Main Menu Live set Privacy Zone Clip Set Record Parameters Schedule Main Stream Record Sub stream Network Set Email Set Mobile Set DDNS Set Network Motion Detection Alarm set Alarm Device PTZ set Serial Set HDD Maintain Advanced Event System Users System Information General 8 ...

Page 14: ...to enter the main menu screen In Main Menu mode you can control device management settings such as Display Record Network Search Device System and Advanced setting etc Channel allow you setup the channel you desired Name allow you setup the channel name and system support up to eight characters or four Chinese characters Position allow you setup the display position of each channel Color Click Set...

Page 15: ...shown as Picture 5 5 Click Live to pop up the interface shown as Picture 5 6 Now you could perform channel sequence setting Click Spot output option and set relative parameters shown as Picture 5 7 Click Spot sequence to enter into the interface shown as Picture 5 8 Picture 5 7 Picture 5 8 Video output Support CVBS output Live and Spot mode simultaneously and Live is main output and Spot is auxili...

Page 16: ... right key of mouse to return back Privacy zone interface 4 Click Apply to save the above setting 5 2 2 Record set 5 2 2 1 Record parameters Click Main menu Record Record Para to enter into the interface shown as Picture 5 14 Channel allow you setup the channel you desired Record allows you set up record status Enable Disable of each channel Pack Duration indicates maximum continuous record time 1...

Page 17: ...x of the record status you want Alarm General or No Record and then click on each box in the schedule time line that you want this method to apply to You can use the Copy To pull down menus and Copy button to copy settings from one day to another day or all days Resolution support 960H and D1 960H includes WD1 WHD1 and WCIF D1 include D1 HD1 and CIF Frame rate PAL 1 25 f s NTSC 1 30 f s Bit rate u...

Page 18: ...isplay current playing processing shown as Picture 5 20 When user click any time at the control bar and this point have not any record file system will auto return back to previous menu 5 2 3 2 Channel Select 5 2 3 3 Time Axis setup file clip and zoom in out 1 The DVR supports the processing control bar function when playing back record files shown as Picture5 19A Up to 4 CH is available 2 Click i...

Page 19: ... bar shown as Picture 5 19B 1 Click the icon to start video clip function click it again to end the function and pop up the dialog shown as Picture 5 19B 2 Now allow you select if you will save the clipped video file Zoom Function When one channel is playing back the icon will appear in the Play control bar Click the icon to zoom in one area of the playback screen shown as Picture 5 19C 5 2 3 4 Ev...

Page 20: ...first page on the list When you view other pages clicking First button brings you back to Page one Previous page go to the previous ones of current page Clicking Pre button will take you back the previous ones of current page except the first page Next page go to the next ones of current page Clicking the Next button will take you to the next ones of current page except the last page Picture 5 22 ...

Page 21: ...y one backup file to your PC 2 Open Playback player and click icon or button to find select the backup file and then click open button 3 Highlight the file you have selected and click Play button After backup finished please click OK button shown as Picture 5 24 Note File will be saved as 264 format You could playback the record files via Dvr Client player When installing Dvrclient system will aut...

Page 22: ...r x16 speed Open click the icon to open one record file Click the icon to place the playing record to top Snapshot button click the icon to capture the live image and save the captured one to directory video client capture Volume Adjust click the icon to adjust the volume Add fold or file to player Delete one file in the list Delete all the files in the list Unfold or fold the list files Advance C...

Page 23: ...nP Universal Plug and Play function If router supports UPnP function and set UPnP to Enable system will automatically forward port to router Picture 5 30 Picture 5 31 Go to Main menu Search Log option to enter into the Log search interface shown as Picture 5 28 Herein allow you preview the log information you have searched And click Backup to export all the log information which is listed For othe...

Page 24: ...visit DVR remotely Under the above four net mode you can visit your remote DVR via DDNS and apply for free DDNS account from the websites www 3322 org or www dyndns org 5 2 4 2 Mobile Set The DVR is currently compatible with mobile phones running Android Windows Mobile Symbian operating systems iPhone and Blackberry on 3G networks When selecting PPPoE from the Type user can input user name and pas...

Page 25: ...t 19010 to this IP address respectively 4 Now user can visit the DVR remotely 5 2 4 4 Sub stream Go to Main menu Network Sub Stream to enter into the interface shown as Picture 5 36 Video allow you open or close the sub stream output If you select Enable system will select sub stream preview and guarantee image quality once network is unstable Frame rate allow you set net transmittal frame rate Us...

Page 26: ...om DVR alarm Please clear the images you have received as soon as possible to avoid overloading your email account 5 2 4 6 DDNS Set Click Apply button and restart the DVR and then enter the domain name such as http superdvr 3322 org 8080 to visit your remote DVR SSL is a security link transport protocol You can encrypt your communication info including your email using SSL to prevent hackers from ...

Page 27: ...cted Post Recording you can set how long alarm record will last when alarm ends 30s 1minutes 2minutes 5minutes Copy allow you copy current channel parameters to any other channel or all channels Channel allow you enable disable the motion function for any channel Area Click the Setup button to enter into area setup interface shown as Picture 5 41 Sensitivity allow you to set sensitivity level of m...

Page 28: ...2minutes 5minutes Copy allow you copy all the setting of one channel to other ones Alarm Type Function Video Loss Sends alarm when DVR can t receive video signal such as camera damage cable broken or damaged or power supply malfunction Motion Detection When an object moves into motion detection area alarm will be triggered You can adjust sensitivity level to suit the needs of your actual applicati...

Page 29: ...en and if overwrite is set to DISABLE the DVR will stop record once the DVR is full Whilst you won t lose old footage you run the risk of missing new events as they happen Be sure you want to do this before selecting it HDD Format Formatting the HDD will erase all data i e footage which is stored on it and re create the FAT file allocation table USB Format If you have a USB flash drive connected t...

Page 30: ...ify system date time date time format time zone language video format and menu time out And click DST Setup button to enter into the below interface shown as Picture 5 50 and you are allow to configure DST status and mode Click NTP setup to enter into the interface shown as Picture 5 51 and now allow you enable disable the NTP function When operate DVR via keyboard it is required to set communicat...

Page 31: ...the option and the user is allowed to perform the PTZ operation for the selected channel 5 2 7 3 Information Click Main Menu System Info and then enter into the interface shown as Picture 5 55 Now user can check the current Device name Device ID Device type Device S N MAC address IE version Software version Panel version etc Picture 5 52 Picture 5 53 Log Search allow you check all the system logs ...

Page 32: ... the Event interface shown as Picture 5 58 5 3 Menu Lock Considering a system safety feature you can click icon to lock system interface when leaving the DVR If you want to login to the DVR again you would input device code and password to unlock the interface shown as Picture 5 59 Auto Reboot You can enable the auto maintain function regularly as per user s need System Upgrade After decompressing...

Page 33: ... set point Total set up pre set point quantity Cur Point indicates starting point cruised System default point is 01 The model support up to 255 pre set points Stop time sets the stop time at each point and range is 1 255 GOTO allow you go to a specific preset point Set allow you set a set of specific preset points of a PTZ camera 1 Select a camera you desire to set a preset point 2 Adjust the cam...

Page 34: ... or you also can click button on the Front panel or Remote controller to activate manual record Please stop record manually once you activate manual record 5 10 Stop record To stop record quickly please click the icon or Stop button on the front panel or remote controller 5 11 Start Sequence In the single mode when entering into Start sequence menu auto sequence will be conducted at the set interv...

Page 35: ...ista Vista Win 7 Reminder If the ActiveX control is not downloaded successfully please check if your browser s safety level or firewall setting is too advanced Please run IE Tools Internet options Internet Custom level Enable the options details please refer to the below Picture 6 1 If running the web application for the first time you need about one minute to finish download and install the Activ...

Page 36: ...ick Play button to Open close live images and enter into on spot record and Capture quad 9 split or 16 split mode by operating the control bar on the bottom of screen Volume switch Record icon record will be saved to a specified position after starting record Snapshot function allow you capture the live images and save it to a specified position The image should be saved as bmp format Clicking the...

Page 37: ...w to full screen right click to pop up menu options now allow you select Exit full screen Toggle between original proportions and Adaptive Screen Resolution CH Split mode 6 3 1 2 PTZ Control 6 3 1 3 Video control Adjust video Hue Adjust video brightness Adjust video Contrast Adjust video saturation Recover ex factory default value PTZ moving Direction control allow you control PTZ camera s directi...

Page 38: ...chronous Playback and the channels you desire to playback shown as Picture 6 8 Secondly select record type Normal record Alarm record and All and then click button shown as Picture 6 9 On the time axis red part stand for alarm record yellow stand for normal record and original part stand for no record during this period Picture 6 7 Picture 6 8 Picture 6 9 33 ...

Page 39: ...adjust Stop Playback control bar x1 2 1 4 1 8 normal x2 x4 x8 By frame Stop all the play Clip Single channel mode Snapshot Quad mode Download Full screen Open all the channels Toggle between original proportions and Adaptive Screen Resolution Stop all the channels Record file clip After opening playback click icon to clip the selected file and click again to stop the clip function Record clip file...

Page 40: ...ve Allow you modify channel name Position Show time and Record time If show time is set to disable current system time will not appear on the screen on Live mode and if record time is set to off system time can t be found in the record file Picture 6 13 2 Privacy zone Each channel could set up to four privacy zones shown as Picture 6 14 Details parameters please refer to section 5 3 1 3 If you wan...

Page 41: ...on Red stands for I O triggered record 3 Main Stream detailed settings please refer to DVR local setting shown as Picture 6 16 Herein allow user modifies the resolution frame rate Bit rate and audio of the record channel 1 The model support three network type including Static DHCP and PPPoE System default Static as its network type User could allocate IP and perform Port forwarding for DVR accordi...

Page 42: ...ture 6 22 Detailed parameters should be consistent with DVR local setting 4 DDNS Setting After user applies for DDNS service shown as Picture 6 24 you could enable DDNS function under any one network type mode Static DHCP and PPPoE Now you remotely visit the DVR through domain name http domain name port No Details setting should be consistent with DVR local setting Picture 6 21 Picture 6 22 Pictur...

Page 43: ...itivity Alarm out Alarm record and Alarm Capture etc Details setting should be consistent with DVR local setting Shown as Picture 6 25 2 I O Alarm allow you configure I O Status Alarm output I O Alarm record and Alarm email etc Details setting should be consistent with DVR local setting Shown as Picture 6 26 Picture 6 24 Picture 6 25 Picture 6 26 38 ...

Page 44: ...g should be consistent with DVR local setting 6 3 3 6 System Click System option to unfold its sub options General Users and information General User could check DVR s language and video system and also set system time date format DST and NTP shown as Picture 6 29 Details setting should be consistent with DVR local setting Users Allow you configure user name and password shown as Picture 6 30 Deta...

Page 45: ...stem update Load default Events and system maintain etc System update allow you upgrade DVR system remotely shown as Picture 6 32 Please follow below steps to upgrade the system a Select the upgrade file s path shown as Picture 6 33 Please note that the format of upgrade file is sw b Click Start update now processing bar will display current upgrade status shown as Picture 6 34 Picture 6 30 Pictur...

Page 46: ...low you configure abnormal type buzzer output time and alarm email and show message shown as Picture 6 36 Details setting should be consistent with DVR local setting 4 Maintain Allow you set auto system maintain for DVR remotely shown as Picture 6 37 Detail setting should be consistent with DVR local setting Picture 6 37 Picture 6 34 Picture 6 35 Picture 6 36 41 ...

Page 47: ...could set record path of record file Live record and Playback clip file download path of remote file Snapshot path File type H 264 and AVI and Internal shown as Picture 6 38 6 3 5 Logout Click the icon to return back the log in interface Picture 6 38 42 ...

Page 48: ...d channel display 26 Advanced Setting User password Set or modify user password 26 Alarm setting Set HDD loss HDD space video loss I O status alarm management and Email alarm 15 Motion detection Set on off status of MD select sensitivity and set motion detection area 25 PTZ setting Select CH and set PTZ protocol baud rate and PTZ address for the CH 19 Mobile surveillance Set user name password and...

Page 49: ...The option will be effective after restart 3 Net setting Set network type and web port except of PPPoE other type need forward web port to router of DVR The option will be effective after restart 4 System Info Modify MAC address 5Mobile Monitoring Set relative parameter Other PTZ setting Record set and Language select etc 7 2 Record Alarm setting Under the record mode icon or icon will appear on t...

Page 50: ... cn 139 mail box 139 com smtp 139 com pop 139 com 21cn com smtp 21cn com pop 21cn com Vip 21cn com vip 21cn com vip 21cn com etang com smtp etang com pop etang com elong com smtp elong com pop3 elong com List 8 2 7 4 Troubleshooting 1 Q What can I do if the system does not detect the HDD A Check if the power supply system is properly connected and data cord and power cables are securely connected ...

Page 51: ...ounding A Please check if motion detection is on and the system has detected motion make sure the HDD is being detected and has sufficient space available check if video has lost etc 11 Q Why can t stop Stop function A Pressing Stop button only can stop manual record If you want to stop Scheduled record please revise to No Record during this period 7 5 Usage Maintenance 1 Please close the OFF butt...

Page 52: ... We do not undertake any responsibility for the harm caused by using our product The product picture may differ from actual product and is only for your reference The accessories contained may differ by region For details of accessories please refer to your local distributor COPYRIGHT RESERVED 2YEAR WARRANTY Visit our website www maxxdigital tv for full warranty details Please note that our warran...

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