Use and maintenance manual
Dual 9 super
Rev.1 25/01/2019
EN
Pag.66
AL 04 FUME
EXHAUST
DAMAGED
Fume exhaust encoder is not working or is
connected incorrectly
Contact the Support Service
No power to fume extractor.
Contact the Support Service
The fume extractor is blocked.
Contact the Support Service
AL 05 NO SWITCH-
ON
The pellet tank is empty.
Check for the presence of pellets in the container.
Top up, if necessary.
Pellet calibration and suction during switch on
phase
is incorrect.
Contact the Support Service
The ignition coil is faulty or positioned
incorrectly
Contact the Support Service
AL 06 PELLETS
FINISHED
The pellet tank is empty.
Check for the presence of pellets in the container.
Top up, if necessary.
The gear motor is not loading pellets.
Empty the tank to see if there are any objects inside
that may prevent proper operation of the auger.
Not enough pellets loaded
Regulate pellets setting from “SET AIR/PELLETS”
If the problem persists, contact the Support Service
AL 07 RESETTABLE
THERMAL
BREAKER
The manual reset thermostat connected to the
hopper has been triggered
Reset the thermostat by pressing the button on the
back of the stove
Combustion in the brazier is not optimal due to
clogging or obstructions of internal stove ducts
inside the stove
Switch off the stove, clean the brazier and the tube
bundle and adjust the combustion setting the Pellet/
Air values
Contacter le Service d’Assistance
AL 08 DEPRESSION
The flue is blocked.
Check the flue is free and clean
The vacuum meter is faulty.
Check the mains voltage.
AL 12 FUME
EXHAUST
SYSTEM
The fume exhaust system has a loss of
performance due to fan obstruction or voltage
drop.
Check the mains voltage.
AL 14 SCREW
PHASE
No cable connection to power the gear motor
screw
Check the mains voltage.
AL 15 SCREW TRIAC An internal part of the electronic board that
controls the pellet infeed screw is faulty.
Check the flue is free and clean
Possible voltage drops or incorrect input
voltage
Check the mains voltage.
AL 19 CLEANER
FAILURE
The cleaner did not complete the movement
and is not in the correct position
Reset the alarm and wait for the stove to switch to
SHUTDOWN mode. Cut off and power again, the
system reactivates the cleaner searching the correct
position again.
If the problem persists, contact the Support Service
Position of the switch,
protected by the screw cap, for
the safety reset thermostat on
the back of the stove.
Summary of Contents for DUAL SUPER 9
Page 172: ...DATE WORK PERFORMED MAINTENANCE...
Page 173: ......
