RATTAN COMPASS User Manual Download Page 28

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Warranty & Disclaimer

The main parts of the warranty provisions

Component

Warranty

period

Performance

failure

Remark

Front fork handle bar

1year



Natural

sealing off.



Fracture key

parts crack..

Except damaged caused

by riders

Motor

1year



Internal gear

break.



Bearing

broken.



The wheel

hub shell

cracking.



Coil burned.



Magnets off.



Clamping

stagnation

or have

strange

noise

Except damaged caused

by rider

charger

1year



Doesn`t

work

Disassemble personally

will not be replaced.

controller

1year



Short circuit

or open

circuit.



Burnout.



Mousse tube

damaged

Disassemble personally

will not be replaced.

Battery

1year



Not working

Disassemble personally

will not be replaced.

Display

1year



Not working

Disassemble personally

will not be replaced.

Summary of Contents for COMPASS

Page 1: ...www rattanebike com COMPASS USER MANUAL ...

Page 2: ...n with us and we wish you a good time with the ebike Please feel free to contact us if there is any questions about the bike Contact details Email info rattanebike com Website rattanebike com Phone 5626086600 Thanks for your Compass Ebike purchase ...

Page 3: ...Contents ...

Page 4: ...ngratulations on your purchase of a new Rattan Ebike The bike comes 85 assembled and here is the guide helps you get familiar with your new bike in unboxing The bike may need adjustments in this process as shipping can sometimes be bumpy We recommend an adjustment and inspection by a reputable certified bicycle mechanic before the first riding Please read the whole manual patiently before you use ...

Page 5: ...fork 2 The two feet of the front fork must be aligned with the hub screws position before the fork can be installed 3 Tighten the screws Key MAINPARTS INTRODUCTION Power adapter Charger cable Compass Ebike Tool User manual ASSEMBLY INSTRTUCTIONS Front fork ...

Page 6: ...e stem 2 Loosen the screws on the handlebar 3 Hold the handlebar in the middle of the joint tighten the screws 1 Unscrew the screw for headlight 2 Place the headlight at a right position then tighten the screw Headlight Handlebar ...

Page 7: ...o left when install the left side and twist to right when install the right one Battery Pedal 1 place the battery on the bike 2 Turn the key to lock unlock the battery on bike according to the position attached to the battery as the picture shown Charge the Ebike without removing the battery Or Remove the battery and charge it ...

Page 8: ...t 3 Then please lock the seat post clamp tightly Brake Seat post ADJUSTMENT 1 Make sure the brake disc is in the middle of two brake pads 2 Adjust the brake tension according to your riding habits Loosen the screw and adjust the brake wire to the suitable brake tightness Loosen the screws to adjust the brake disc abnormal noise or brake stuck when braking Adjust the brake pad to keep the rotor ...

Page 9: ...ifter can t switch to the 7th gear on the contrary if it can t gear down to the 1st level loose screw 2 slightly and try again Loosen screw 1 and 2 to make the derailleur move slightly away from the rim in case of the chain rubs the tire 4 Tighten the screw when the shifter can t switch to the highest gear Derailleur ...

Page 10: ...n in the following picture Please take a picture ahead once you received the bike You may be asked for a picture of your bike s serial number as a part of warranty requests and may also be asked to provide this number to law enforcement provided that your bike is stolen Serial number PREPARING TO RIDE ...

Page 11: ...nuts are tightened Make sure the display brakes and lights can work properly Make sure the chain is tight Make sure the pedals and all the connection parts are firm and would not loose and whether the crank is flexible without jamming Make sure the front and rear tire pressure and tire wear are suitable for your journey ahead Make sure the throttle works well without jamming and whether it feels t...

Page 12: ...isplay and press the throttle slowly to get started When release the throttle slowly the riding speed will gradually drop until power off Accelerate slowly and use the pedal assist in the beginning of riding When riding against the wind or climbing the hill avoid using the pedal assist to protect the battery RIDING GUIDANCE Three modes Pedal Mode Electric Mode Pedal Assist Mode Display ...

Page 13: ...ss button ABS LCD window PMMA 2 Outside and mounting dimensions mm 3 Press button outside and mounting dimensions mm 4 Installation Install the display in the middle of handlebar then adjust to suitable angle install the press button to left side of handlebar ...

Page 14: ...ew of GD06 1 5s protocol Equipped with independent press buttons 2 Speed Real time SPEED 3 kmh mile Kmh MPH according to habit 4 Battery level Indicates the battery level in real time 5 Head light control Press button to power on off 6 Back light adjustment 3 level adjustment ...

Page 15: ...indicates when head light and back light are on 7 Distance Trip ODO 8 Driving Duration 7 Assist level From 0 to 5 press button to change assist level 0 no assist default value 8 Distance ODO Trip Driving duration 9 Error code Please refer to appendix table 1 for definition 10 6km mode In this mode it will display WALK on the screen 11 Parameter setting Set parameters such as wheel size speed limit...

Page 16: ...wered off and controller will be turned off If no any operation both on bike and display during 10minutes time could be set the display will turn off automatically in this case no power consumption for both display and controller 2 ODO TRIP Long press UP and MODE switch different speed information Real time speed SPEED Max speed MAX SPEED Average speed AVGSPEED 3 ODO TRIP Driving Time Error Code S...

Page 17: ... h mode Long press or short press could be customized by clients 1 When the display is powered on long press UP and DOWN will enter parameter setting mode in this mode can change parameter values long press again and will quit parameter setting mode or no operation during 10s will also quit this mode 2 n parameter setting mode short press UP DOWN will change parameter value short press MODE will s...

Page 18: ...s 5 P05 Number of Assist levels Short press UP DOWN to change level 3 5 9 3 3 assist levels 5 5 assist levels 9 9 assist levels 06 P06 Wheel size selection short press UP DOWN to switch wheel size step 16 inch 20 inch 22 inch 24 inch 26 inch 700C 28 inch 07 P07 Number of magnets for speed sensor short press UP DOWN to switch from 1 to 15 08 P08 speed limit short press UP DOWN to set the speed limi...

Page 19: ...roller short press UP DOWN to switch from 1 to 20A 15 This feature is reserved display P15 invaild 16 P16 Reset ODO distance long press UP during 5 seconds 17 P17 The signal direction of the booster sensor short press UP DOWN to switch from 0 to 1 0 Booster signal 1Power signal negative 18 P18 Shift gears with gear short press UP DOWN to switch from 0 to 1 0 Don t shift gears 1 Shift gears 19 P19 ...

Page 20: ...current 30mA 4 Leakage current after power off 1uA 5 Current supply to controller 50mA 6 Working Temperature 10 60ȭ 7 Storage temperature 20 70 8 Error code definition When an error appears GD06 will notice users by different codes please refer to table 1 for different codes ...

Page 21: ...n the temperature increases the screen can go back to normal 10 FAQ 1 Q Why I can not power off A Please check connection between display and controller 2 Q What can I do if an error code displays A Find a nearest shop to get repair We offer 1 year of warranty for quality issue except frame is broken 11 Version This is a universal manual for GD06 It could be customized by each client Please confir...

Page 22: ...o ensure the safety when riding the Ebike 5 Turn on the headlight when riding at night Use the headlight for a long time will consume part of the electric energy and reduce the mileage 6 Avoid pressing the throttle frequently and rapidly to start the Ebike when stationary to extend the service life of the motor battery and electrical components 7 Turn off the display when parking or leaving the Eb...

Page 23: ...mal noise Adjust the brake pads or brake discs as we noted in the picture above The rear wheel motor makes abnormal noise Lift the rear wheel off the ground and press the throttle to see if the rear works Then contact us with a video for further solutions The derailleur is pressed or the chain falls Try to strengthen or adjust the derailleur refer to the relevant part in above Can I refit the bike...

Page 24: ...r Check the wires in front of the handlebar and see if it falls into the box It looks like the oil leaks from the front fork This is a normal phenomenon that occurs after a bicycle has been used for a period of time Can people sit on the back seat The maximum loading of the back seat is 25kg It is prohibited to sit on it Water leak into the display Do not ride in rainy days and it is forbidden to ...

Page 25: ...is tightened enough 6 Check if the seat post is higher than the safety tick marks on it 7 Check if the total weight the bike carry is higher than 300lbs that s the maximum weight capacity of the bike I need to return the bike what should I do We only accept returns with original package Any returns without original package will not be accepted Bike won t turn on Make sure the battery has been full...

Page 26: ...keep the battery active Keep the battery away from water or any other liquid Turn off the battery when not in use Fully charged the battery before use each time It will extend the battery life If there are problems with the battery do not charge it anymore and contact us for further solutions Frame Maintenance Pay attention to the frame maintain Wipe the bike and keep it dry Any merchandise with e...

Page 27: ...not try to disassemble the motor If there is any problems with the motor contact Rattan with a video Tire Maintenance Check regularly to prevent air leak Check spokes regularly Derailleur Maintenance Check the rear derailleur regularly to see if it changed to every gear contact us for the video about how to adjust the shifter Check the rear derailleur guard to see whether it bent to affect the der...

Page 28: ... broken The wheel hub shell cracking Coil burned Magnets off Clamping stagnation or have strange noise Except damaged caused by rider charger 1year Doesn t work Disassemble personally will not be replaced controller 1year Short circuit or open circuit Burnout Mousse tube damaged Disassemble personally will not be replaced Battery 1year Not working Disassemble personally will not be replaced Displa...

Page 29: ...n tires wheels tubes battery handle brake pads cables and housing grips and spokes are considered wear items These items wear down with normal use and are not covered under warranty We will replace any parts deemed to have been damaged during shipping Shipping damage must be reported to Rattan Ebike within 14 days of shipment arrival This applies to all products including bikes and accessories You...

Page 30: ... manual All other obligations and conditions or liabilities including obligations for consequential damages are hereby excluded Damage caused by failing to adhere to instructions and warnings issued by Rattan Ebike is not covered under warranty Services If you notice any problems under the warranty with your bike please contact us at info rattanebike com with the Following Information 1 Platform o...

Page 31: ...ng the warranty claim For warranty services please contact Rattan Ebike online support by email at info rattanebike com Bikes or parts returned without proper documentation may result in delayed service or denied warranty coverage All unauthorized returns will be refused Damage as a result of an accident is not covered under this warranty and Rattan Ebike is not responsible for repair or replaceme...

Page 32: ...Thanks for shopping with us Let s keep riding to keep our planet clean and green ...

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