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Page 7

Phone Testing

Did you hear a dial tone?

Did the strobe start flashing immediately after the button was pushed?

Did the red LED become a solid light when you pushed the button?

Did the red LED flash and approximately 15-20 seconds later the called party started 

talking to you? (Delay is due to the phone telling the other party your location via the 

“Location Message”)
Can you hear the other party clearly? (If not, see “Adjust Speaker” below)
Can the other party hear you clearly? (If not, see “Adjust Microphone” below)
When the party you called hangs up, does the strobe stop?

If you have answered YES to all questions, you have successfully installed and tested 

the phone. If you answer NO to any question, proceed to the Troubleshooting Section.

Push the emergency button on the front of the Tower:

Yes

No

*RATH® recommends the Tower be tested on a regular basis to ensure proper operation.

Adjusting the Volume

Volume Adjust VR1

Mic Sensitivity VR2

If the volume is too low or high, adjust it by referring to the diagram and instructions below. 

Note:

 Refer to the instructions under “Programming the Phone” to access the circuit board.

Adjusting the Microphone:

If the person you are calling reports your voice is not loud enough, increase the Microphone Sensitivity by 

adjusting VR2 a 1/4 turn clockwise (requires a small Phillips screwdriver).

Adjusting the Speaker:

If the voice of the person you call is not loud enough in the phone speaker, increase the volume by adjusting 

VR1 a 1/4 turn clockwise. 

RATH® SmartPhone

Summary of Contents for 2100-TP9

Page 1: ...Ver 6 10 17 36 Emergency Call Station Installation Operations Manual Emergency Tower Phone 2100 TPL Landline 120v Tower 2100 TPC Cellular 120v Tower 2100 TP9 900 MHz 120v Tower 2100 TPT 2 Way Radio 120v Tower 2100 TPV VoIP 120v Tower 2100 TPW Wi Fi VoIP 120v Tower Made in the USA 2 Year Warranty ...

Page 2: ...ist with site preparation installation and maintenance It is our sincere hope that your experience with us has and will continue to surpass your expectations Thank you for your business The RATH Team N56W24720 N Corporate Circle Sussex WI 53089 800 451 1460 www rathcommunications com Table of Contents Description Safety Guidelines Site Preparation Items Needed Installation Communication Phone Prog...

Page 3: ...cator Powder coated steel construction inside and out Aluminum access panels powder coated inside and out Weather and vandal resistant Blue beacon and strobe Strobe turns on upon phone activation Recessed illuminated face plate Internal anchor base plate Ability to program up to 5 emergency numbers Remote or on site programmable Panels secured with security screws Torx bit provided to access panel...

Page 4: ...base next to the concrete pad 2 Open lower Access Panel 2 on back of Tower see Figure 1 3 Feed the electrical and phone wires in the conduit into the Tower base through the 4 hole 4 Align the Tower mounting holes with the four 3 4 galvanized rods and lift on to the concrete slab 5 Put a lock washer on each rod along with a nut and secure tightly Connecting the Electric Lines 1 Locate the black pos...

Page 5: ...wers using 2 Way Radio are not ADA compliant the button must be pushed and held to talk and let go to listen Note Phones using 2 Way Radios are not programmable Sections in this manual on Programming the Phone do not apply Adjusting the Volume for 2 Way Radio 1 If the volume of the Tower needs to be adjusted remove Access Panel 1 located on the back of Tower 2 Open the NEMA 4 box to access the rad...

Page 6: ...st interval is 1 minute A Press 8 Enter 3 digit number in minutes Ex 2 minutes 002 Step 5 To Exit Program Mode A Press Stop for 3 seconds Step 1 To Begin Program Mode A Call into phone by dialing the number of the Tower B After first simulated ring Press Wait for 4 tones C Key in security code Default is 1111 Wait for confirmation tones Step 2 To Program Emergency Numbers A Press 1 Phone number Wa...

Page 7: ...tested the phone If you answer NO to any question proceed to the Troubleshooting Section Push the emergency button on the front of the Tower Yes No RATH recommends the Tower be tested on a regular basis to ensure proper operation Adjusting the Volume Volume Adjust VR1 Mic Sensitivity VR2 If the volume is too low or high adjust it by referring to the diagram and instructions below Note Refer to the...

Page 8: ...t providing a disconnect signal Contact the appropriate party to make sure the disconnect signal is provided When the called party hangs up busy signal is heard through speaker Phone company or phone system is not providing a disconnect signal Operator needs to press to disconnect the call Disconnect time on phone needs to be lowered see page 6 Tower appears non functional Strobe does not flash an...

Page 9: ...Page 9 Wiring Strobe Wago Connector to front plate Phone line to communication source 1 4 5 7 8 0 9 6 3 2 Enter Record Play Pause Stop Constant Strobe 120v y r e t t a B r e m r o f s n a r T LN G ...

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