– 20 –
Symptoms
Check Points/Reason
Remedy
After connected to
the electricity, no respond
with the appliance.
Is the power suspension?
Use the appliance after electricity
resumed.
Is the power plug not firmly
connected to the socket?
Check the root cause carefully.
If the problem cannot be fixed,
contact Shun Hing Electric Service
Centre Ltd. for checking and
repairing.
Error Code E1
Open circuit of the thermistor
Contact Shun Hing Electric Service
Centre Ltd. for checking and
repairing.
Error Code E2
Short circuit of the thermistor
Contact Shun Hing Electric Service
Centre Ltd. for checking and
repairing.
Error Code E3
Does the container have enough
water?
Unplug the power supply, add
appropriate water, reconnect
the power supply and use the
appliance.
7. Special Avowal
1. The content in the operation manual has been checked. Our company reserves the hermeneutic
power to any printing errors or misunderstanding on the content.
2. If there are technical improvements on the appliance, the operation manual will be updated in
new version without prior notice. The product appearance, color and specification are subject to
the manufacturer information.
3. In case there is any inconsistency or conflict between the English versions and Chinese versions of
the terms, the Chinese versions shall prevail.
4. E-copy of user manual can be sent by e-mail on request, please call Shun Hing Electric Works &
Engineering Co., Ltd. at 2861 2767.
8. After Sales Service
1. For any defect, in the judgment of technician from Shun Hing Electric Service Centre Limited, caused
under normal use, our company is responsible for repairing or replacing any parts of the said electrical
appliance free of charge within one year guarantee period commencing from the date of purchase.
Any defective part which has been replaced shall become our property. Warranty service does not
cover the repair or replacement of consumable parts (including glass / ceramic mug, glass / ceramic
lid, lid and power cord, etc.). If the appliance is used improperly, for commercial (or semi-commercial)
use, or not following the instructions in the operation manual, the warranty becomes invalid and
our company will refuse any liability and repairing cost for the damage caused.
2. User must present the official invoice/redemption voucher and the product warranty card with the
chop from sales point/redemption center for maintenance. For enquiries, please call Shun Hing
Electric Service Centre Limited hotline at 2406 5666.
