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Frequently Asked Questions
I want to transport my vehicle in a car.
You may need to use hoists and / or ramps to load and unload your Ventura scooter into and out of a car or
similar vehicle. Your dealer can advise you on the correct equipment to be used depending on your vehicle and
your physical capabilities. Please remember that the Rascal Ventura scooter is very heavy and will require a
large car/MPV or van to enable transportation.
Can I fit weatherproofing such as a canopy ?
Please contact your dealer to discuss the various options available.
How long will my batteries last ?
This is a difficult question as it depends on many factors. The life of a battery depends upon the number of
cycles the battery goes through, the peak loads and on the conditions of use. Some general advice about
battery care:
• Keep it charged, and do not let the battery run completely flat.
• Ensure the scooter is fully charged at the end of the charging cycle
• Batteries may not perform as well in very cold weather.
• Ask you dealer to test and change your batteries if they have reached the end of their useful life.
Care can prolong the life of the batteries but remember that, in time, all batteries will fail to perform to specification.
What range can I expect ?
The generally expected range is recorded in the Technical Specification Sheet. Remember, range can be
affected by many things such as:
• Temperature. Cold weather can reduce the output of the batteries.
• Type of terrain. Obviously climbing hills takes more energy than driving on the flat.
• Weight of the person.
• The condition and charge of the batteries.
• Faulty or old batteries or a faulty charger.
NB. Always use the correct charger with the correct batteries and ensure the scooter is fully charged before
you start out.
How long should I keep my vehicle before I change it?
It is important that the vehicle you have suits your needs and abilities. Your scooter should serve you well for many
years but change it if at any time you feel it no longer meets your needs. Consult your dealer on the condition of
your vehicle and remember vehicles of any type become more expensive to maintain the older they get.
Additional Information
Owners Manual: Replacement copies are available from: Electric Mobility Euro Ltd. Canal Way, Ilminster,
Somerset, TA19 9DL Telephone: 01460 258100.
If you are visually impaired, please contact the Company to discuss your requirements. However, you should
not drive a vehicle in a public place if you cannot see well enough to ensure your own, and other’s safety. Each
vehicle comes with a copy of the BHTA Highway Code. Please make sure you read it. Telephone BHTA on
02077 022 141 for a new copy.
Important note on the BHTA Highway Code:
On page 3 of the Code under “Consider Investing in a mobile
phone” Read the section of this manual under “Safety Information”. If in doubt contact your dealer. For
Information regarding other Electric Mobility products contact your dealer or log on to the Electric Mobility
Website www.electricmobility.co.uk
