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24

Rascal Ventura Scooter Owner's Manual and Service Record

Troubleshooting Guide

This table is a guide to fault finding. The fault may be a simple fix. If you have any doubts phone your dealer.

Symptom

• Scooter does not move. 

when power is switched on.

• Steering is loose or wobbly when driven.

• Vehicle behaves erratically when driven. 

or judders or cuts out ?

•  Short Range

Tip:

To save the batteries, the scooter controller has a sleep mode, which is activated if the scooter is not used but

left switched on for some time. To reset, switch the scooter off and then on again.

Solution

• Batteries flat - check level. 

• Is the charger connected?

• Is Freewheel engaged?

• Freewheel has been selected while power is on

Ensure freewheel is not selected; switch off and on

NB: The display may show the spanner symbol 

and the number 5 indicating that freewheel has 

been selected.

5

• Check for tyre damage or punctures.

• Damaged steering - contact dealer.

• Loose seat  - contact dealer.

• Possible electronic problems - contact dealer.

• Check tyres for damage.

• Check batteries are fully charging.

• Check vehicle moves easily in Freewheel

Additional Safety Information

Carrying Weight on the Vehicle

Handlebars

        Do not carry or attach anything to the handlebars. Anything attached to the handlebars will

affect the control of the vehicle.

Floor Area

           Do not use the floor area to carry things. Loose items may fall off and/or obstruct your

movement.

Other Precautions

Modifications       

Unauthorised modifications could result in injury or permanent damage. Such 

modifications will invalidate any guarantees.

Other Items

        Only fit approved products or accessories. Contact your dealer for further information.

Child Safety

This product is designed to be operated by adults. Children should not be allowed to tamper with the controls

or play on the vehicle. 

Do not carry children as passengers.

The product is designed for single person use

only. Keep all packaging well away from children. They could be harmed.

Summary of Contents for Ventura

Page 1: ...lectric Mobility Euro Limited Canal Way Ilminster Somerset TA19 9DL Telephone 01460 258100 www electricmobility co uk Issue 3 01 2014 Rascal Ventura Scooter Owner s Manual Service Record Rascal Ventur...

Page 2: ...ask your dealer for an explanation If at any time you feel you may not be able to control your scooter safely do not drive it and consult your dealer for a solution If you think the scooter may be dam...

Page 3: ...ing the vehicle 15 Driving the vehicle hazards 16 Transporting your scooter 17 Assembling your scooter following transportation 19 Battery charging 20 User maintenance 22 Servicing maintenance 22 Scoo...

Page 4: ...See the technical specification for full details This is your contact number for service and support Dealer Stamp Telephone Email Product Model Number Serial Number Date of Purchase Owner Fold down l...

Page 5: ...a is a medium to long range 8mph scooter which is suited for travel on public roads when this is required When driven on pavements and other pedestrian areas your scooter should be set on the low pres...

Page 6: ...stated in the specifications section of this manual Driving in very hot or very cold conditions can make driving more hazardous Warning Freewheel Device Mode Before getting on your scooter always che...

Page 7: ...ongst pedestrians and ensure you do not run into them Warning Stopping If the scooter stops suddenly when turning it might topple Try not to brake when turning Always take particular care when turning...

Page 8: ...knob is turned anticlockwise to the left this is its slowest speed marked by a tortoise As the knob is turned to the right the speed will increase to a maximum marked by a hare Set the speed before y...

Page 9: ...Half speed switch When travelling in pedestrian areas not on the road this switch can be pressed to limit the maximum scooter speed to 50 of the value pre selected by the speed control 2 knob This mea...

Page 10: ...is called Failsafe Braking Also if the batteries are flat the brakes are applied There may be occasions where you may wish to move the vehicle without power To do this there is a Freewheel Device fitt...

Page 11: ...that can be used in emergencies This braking system is controlled by pulling compressing the lever on the right hand side of the handle bars tiller see Fig 5 The more pressure you apply to the lever...

Page 12: ...do this locate the arm height locking knobs and loosen each one Fig 9 Raise or lower each arm to the desired height and then lock in position by tightening each knob firmly Seat back angle adjustment...

Page 13: ...g position Swivel seat This allows easy access 1 To operate locate the release lever under the seat Fig 11 2 Pull the lever up and the seat will release allowing it to rotate 3 Release the lever and t...

Page 14: ...er Before getting out of the scooter be sure that it is on a level surface and the power key is switched to the off position If you feel uncertain about getting out seek assistance Move the handlebar...

Page 15: ...e compartment are likely to fall out or become entangled in the scooter wheels or other mechanisms 10 Ensure your feet are securely on the footrest areas 11 Check you have adjusted the seat as instruc...

Page 16: ...e Do not stop or turn the vehicle around If you have to turn while climbing an incline keep going until you reach a level area If you have to start on an incline lean forward and apply power slowly do...

Page 17: ...tyres become punctured stop riding the scooter and contact your dealer for assistance Transporting your Scooter Warning Dismantling the scooter involves lifting and handling heavy parts Weights are gi...

Page 18: ...at and grasp the seat as shown Fig 16 and lift it away from the scooter frame Tip Removing the seat may be easier if you first use the seat swivel function to rotate the seat so it is at 90 to the sco...

Page 19: ...battery indicator shows the battery is charged the freewheel lever is in the drive position the seat is locked in place and the finger controls operate correctly You are now ready to drive the scooter...

Page 20: ...et wet If the charger appears damaged in any way do not use it and contact your dealer for a replacement Warning Always charge in a dry well ventilated area Warning It is strongly recommended that the...

Page 21: ...elines to prolong battery life 1 After using your vehicle always charge it at the end of the day even after a short journey 2 If you do not use your vehicle for a prolonged period place it on charge o...

Page 22: ...28 on completion of all servicing Keep all receipts for servicing and repairs with this handbook This may add value when selling the vehicle 3 When the vehicle is due for its annual service make sure...

Page 23: ...ntact your dealer if the problem persists 5 Brake fault Scooter left in freewheel or has a bad parking brake connection Engage drive and switch scooter off and back on again If this fails to cure the...

Page 24: ...e or punctures Damaged steering contact dealer Loose seat contact dealer Possible electronic problems contact dealer Check tyres for damage Check batteries are fully charging Check vehicle moves easil...

Page 25: ...her can reduce the output of the batteries Type of terrain Obviously climbing hills takes more energy than driving on the flat Weight of the person The condition and charge of the batteries Faulty or...

Page 26: ...ly and that the dust moisture cap is present Check all cables for damage abrasion corrosion and that screening is intact Replace as necessary Lighting check all lighting works Steering bearing adjust...

Page 27: ...duct If a defect arises and a valid claim is received under the Lifetime Frame Guarantee at its option the Company will repair the defect at no charge using new or replacement parts or will replace th...

Page 28: ...ffected by the Guarantees Technical Information Regarding EMI Important Technical Information regarding Electromagnetic Interference EMI The intensity of interference from electromagnetic energy is me...

Page 29: ...6 2 48 Maximum speed km h m p h 12 87 8 Minimum braking distance from maximum speed m ft 2 9 9 5 Range with standard battery option km miles Up to 37 23 The turn around width m ft 1 85 6 06 Turning di...

Page 30: ...30 Rascal Ventura Scooter Owner s Manual and Service Record Notes...

Page 31: ...31 Notes...

Page 32: ...32 Rascal Ventura Scooter Owner s Manual and Service Record Notes...

Page 33: ...erset TA19 9ZA My Dealer s Company name is Please can I have a free no obligation home demonstration Please send me a brochure of the range of products My friend s name is My friend s address is Count...

Page 34: ...Electric Mobility Euro Ltd FREEPOST SWBI 1045 Ilminster Somerset TA19 9ZA Electric Mobility Euro Ltd FREEPOST SWBI 1045 Ilminster Somerset TA19 9ZA...

Page 35: ...e sure this part is stamped and dated after each service Dealer stamp 1st Service Dealer stamp 2nd Service Dealer stamp 3rd Service Dealer stamp 4th Service Dealer stamp 5th Service Dealer stamp 6th S...

Page 36: ...Electric Mobility Euro Limited Canal Way Ilminster Somerset TA19 9DL Telephone 01460 258100 www electricmobility co uk E and O E Issue 3 01 2014 Rascal Ventura Scooter Manufactured by...

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