Rascal AutoGo Owner’s Manual
EMC Part: 19286400 Rev.01 03/09/07
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Troubleshooting Guide
This table is only a guide to aid you in getting your vehicle operating, should you have any problems. If you are unable to
get your vehicle operating, call either Electric Mobility Customer Service toll free number located at the front of this
manual or your local Authorized Service Center.
Symptom
Possible Cause
Solution
Unit does not move
1. Keyswitch not “ON”
1. Turn keyswitch to “ON”
2. Manual release in ‘Push Mode’
2. Lift brake lever to ‘Ride Mode’
3. Battery power low
3. Recharge batteries
4. Drivetrain not connected to frame
4. Push down on frame until drivetrain
clicks into place.
5. Vehicle shuts down to conserve battery
5. Cycle keyswitch
Vehicle feels wobbly
when driven
1.
Tire damaged
1.
Replace tire
2. Seat is loose
2. Check seat for loose hardware or
damage and assure latch is closed
around seat frame
Range less than expected
1. Charging too infrequently
1. Charge unit more often
2.
Defective or worn out battery
2. Load test batteries. If necessary
replace
3. Cold weather reduces battery life
3. Allow batteries to reach room
