Ramsond SunRay 1500 and 3000 Inverters
Instruction Manual (v. 34411)
©
Ramsond Corporation. All right reserved. Ramsond and Sunray are trademarks of Ramsond Corp.
Page 19.
LIMITED WARRANTY
Applicable Products: Ramsond SunRay 1500 and 3000 Pure Sine Wave Inverters
All Ramsond Corporation products are warranted to the original purchaser of the product only.
Ramsond Corporation warrants the above referenced products to be free from defect or
workmanship for a period of one (1) year from the original date of purchase date, subject to the
limitations contained herein. In the event of product failure or malfunction, return the product or
in person or by courier, shipping prepaid, to Ramsond Corporation, WPC Service Department,
4051 Haggerty Road, West Bloomfield, Michigan 48323, Tel: (248) 363-8302
Fax: (248) 363-7834.
You MUST include the following to receive warranty service: 1) Proof of purchase; 2) Detailed
written description of the fault or problem as well as full contact information; 3) Visible Serial
Number of the unit; 4) $30 Handling fee (check, money order); 5) Return Shipping Label
(prepaid) for returning to you the repaired/replaced product.
The faulty/defective product will then be repaired or replaced (at our option). The
repaired/replaced component/product shall then be returned to the purchaser. The purchaser
shall be responsible for all shipping and handling costs of sending the defective/faulty item to us,
as well as all shipping and handling costs of returning the repaired/replaced to the customer.
Any import/export costs associated with shipping of repaired product outside the United States,
such as brokerage fees, taxes, customs or duties are the responsibility of the customer. Certain
items which are subject to normal wear and tear are specifically excluded from this Limited
Warranty. Please allow up to 30 days from date that we receive the unit for repair/replacement.
In the event that we are not able to repair the product, we will replace the product with same or
similar unit. In the event that the model is not available, we will replace the product with an
existing model with same or more superior characteristics, functionality and quality. We reserve
the right to replace a defective unit with an identical refurbished unit that has been subjected to
testing, which will similarly be warranted against defect or workmanship. Faulty installation,
operation or maintenance of the product or attempted repair and maintenance by persons not
expressly authorized by Ramsond shall render this limited warranty void. Damage resulting
from failure to use the product in a manner consistent with our recommendations as contained
in Instruction Manuals and other sources shall render the limited warranty void. This limited
warranty specifically excludes any consequential and/or incidental damages. Additionally, this
limited warranty expressly excludes labor costs provided by third parties. Although we may
provide technical assistance via telephone or email to the customer, it is virtually impossible to
troubleshoot all matters via telephone or remote assistance. As such, the offering by us of any
technical assistance is made without any warranty or guarantee and provided on “as is” basis. It
is the responsibility of each purchaser to determine whether any particular product is compliant
with and permissible for use pursuant to the applicable rules, codes and/or regulations, if any,
and suitable for particular use and operation. We make no representations or warranties
whatsoever concerning the suitability of any merchandise for a particular use or purpose and
any such warranty is expressly excluded from the terms of this limited warranty. We reserve the
right to make slight modifications necessary to the merchandise for product improvement. This
limited warranty shall be subject the laws of the State of Michigan and any claiming arising
therefrom shall be interpreted in accordance to the laws of the State of Michigan and subject to
the exclusive jurisdiction of the Courts of State of Michigan.
