RAM 1500 CLASSIC 2022, Owner'S Manual, Page: 261 / 364

IN CASE OF EMERGENCY 259
(Continued)
ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following support
centers:

Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and
you’ll be connected to someone who can help.
Roadside Assistance will know what vehicle
you’re driving and its location. Additional fees
may apply for roadside Assistance.

SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.

Vehicle Customer Care – Total support for all
other vehicle issues.

Uconnect Customer Care – Total support for
Radio, Phone and NAV issues.
SOS Call
1. Push the SOS Call button on the Rearview
Mirror.
NOTE:
In case the SOS Call button is pushed in error,
there will be a 10 second delay before the SOS Call
system initiates a call to a SOS operator. To cancel
the SOS Call connection, push the SOS call button
on the Rearview Mirror or press the cancellation
button on the Device Screen. Termination of the
SOS Call will turn off the green LED light on the
Rearview Mirror.
2. The LED light located between the ASSIST and
SOS buttons on the Rearview Mirror will turn
green once a connection to a SOS operator has
been made.
3. Once a connection between the vehicle and a
SOS operator is made, the SOS Call system
may transmit the following important vehicle
information to a SOS operator:

Indication that the occupant placed a SOS
Call

The vehicle brand

The last known GPS coordinates of the
vehicle
4. You should be able to speak with the SOS
operator through the vehicle audio system to
determine if additional help is needed.
NOTE:

Your vehicle may be transmitting data as
authorized by the subscriber.

Once a connection is made between the
vehicle’s SOS Call system and the SOS oper -
ator, the SOS operator may be able to open a
voice connection with the vehicle to determine
if additional help is needed. Once the SOS oper -
ator opens a voice connection with the vehicle’s
SOS Call system, the operator should be able to
speak with you or other vehicle occupants and
hear sounds occurring in the vehicle. The
vehicle’s SOS Call system will attempt to remain
connected with the SOS operator until the SOS
operator terminates the connection.
5. The SOS operator may attempt to contact
appropriate emergency responders and
provide them with important vehicle
information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
Uconnect features and applications in this
vehicle. Only use Uconnect features and
services when it is safe to do so. Failure to do so
may result in an accident involving serious injury
or death.
WARNING!

If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous road
conditions or location), do not wait for voice
contact from an Emergency Services Agent. All
occupants should exit the vehicle immediately
and move to a safe location.
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