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5.

 

Q: The time clock beeps when the communication connection 
is made.   
A:
 When using the RS-232 connection insure that the baud rate of   

      the PC and time clock are matched.   

6.

 

Q: Fingerprints have a high rejection rate. 

A: Possible Causes: 

1) Dirty sensor 
2) Damaged sensor prism 

3) Loose fingerprint reader connection 

4) Damaged chip on PCB 

Correction:   

1) Clean sensor (see Cleaning instructions, Chapter 10) 

2) Contact dealer or Acroprint for replacement of the prism. 
3) Contact dealer or Acroprint. 

4) Contact dealer or Acroprint. 
 

7.

 

Q: The time clock is communicating, but the attendance 

              records are not correct in the system. 

A: Lower the baud to 19200 or 9600 and confirm if the records   

      are correct.

Summary of Contents for TQ600

Page 1: ...TQ600 User Manual Magnetic Stripe BarcodeTime Clock Proximity Time Clock Fingerprint Time Clock...

Page 2: ...e could void the user s authority to operate the equipment Canada This Class A digital apparatus complies with Canadian ICES 003 Cet appareil numerique de la classe A est conforme a la norme NMB 003 D...

Page 3: ...ing equipment to which this declaration relates are in conformity with the following standards EN61000 6 1 EN55022 2006 EN55024 1998 A1 2001 A2 2003 I the undersigned hereby declare that the equipment...

Page 4: ...Tips 11 Enrolling Users Fingerprint Time clocks 13 Fingerprint Enrollment 13 Testing a Fingerprint Enrollment 15 Enrolling Auxiliary Fingerprints 15 Password Enrollment 16 Fingerprint Password 17 Chan...

Page 5: ...r Management 37 Communication Options 38 Log Options 39 Auto Test 40 System Information 41 View Time and Attendance Records 43 Review All Attendance Records 43 Review Individual Attendance Records 44...

Page 6: ...nauthorized service Time clock Configurations The TQ600 is available in four reader options fingerprint proximity badge magnetic stripe badge and barcode card reader The fingerprint reader provides th...

Page 7: ...econd 2 Error Condition Fingerprint or Badge not Enrolled Red light shines for 2 seconds 3 Transaction Fingerprint or Badge Read successful Green light shines for 2 seconds Note Contact Acroprint supp...

Page 8: ...3 Menu Tree User Manage Options PenDrive Mng Sys Info 2 Menu...

Page 9: ...1 Menu Level 2 Menu Level 3 User Manage Enroll User Enroll Admin Delete User Browse ATTLogs Reg Badge Enroll FP FIU Enroll Pwd Reg Badge Pwd FP Pwd FIU Reg Badge Enroll FP FIU Enroll Pwd Reg Badge Pw...

Page 10: ...dr Net Speed NetMask Gateway Ethernet RS232 RS485 Not Supported USB COMM Key Auto Test Run All Test FLASH Test LCD Test Voice Test FP Reader FIU Key Test RTC Test Log Opt Alm SuperLog Alm AttLog ReChe...

Page 11: ...UpLoad User User Cnt Prox FP Cnt FIU Att Log S Logs Users 100 Badge FPCnt 100 FIU AttLog 10k S Logs Mfg Date Serial Num Vendor Device Name Alg Version FIU Firmware Ver View MAC MCU Version Sys Info U...

Page 12: ...rint template is created by taking three sample fingerprints on the TQ600 Each user should enroll at least two different fingers so that if an enrolled finger is injured an alternate finger can be use...

Page 13: ...possibility of a false acceptance The correct balance is vital for maximum security as well as usability It is possible that adjustments to the threshold value will be needed as you begin using the bi...

Page 14: ...ve functions including the ability to view edit add or renew specified information categories Privilege levels are built in time clock functions that can be set as required The TQ600 has four user pri...

Page 15: ...istrative privileges enroller administrator or supervisor in the time clock ALL users will be enrolled with Supervisor privileges To change a user that is currently enrolled as an administrator or enr...

Page 16: ...ingerprints on your preferred hand are worn or damaged try using your other hand The TQ600 will require three 3 sample fingerprints to enroll a user Place your finger in the middle of the sensor To en...

Page 17: ...ce finger firmly and flat on the sensor surface How to select finger Use the index or middle finger to enroll try the left hand fingers if the right hand fingerprints are worn damaged or missing If th...

Page 18: ...The TQ600 provides three ways to enroll Fingerprint Enrollment Password Enrollment or Fingerprint with Password Enrollment Fingerprint Enrollment is preferable for personnel with good fingerprint def...

Page 19: ...ads the User ID with 0 s in front of the User ID i e if you enter 11 the User ID 00011 is displayed on the time clock 3 Input the User ID range is 1 to 65534 press OK The following appears 4 You will...

Page 20: ...me clock cannot read the fingerprint or if several attempts are required for the time clock to verify the fingerprint the user should try 1 1 verification refer to page 25 Enrolling Auxiliary Fingerpr...

Page 21: ...isplayed 2 Press OK to enroll new user the following screen is displayed 3 Note The next available User ID is displayed Press OK to choose this ID or enter a User ID range is 1 to 65534 press OK The f...

Page 22: ...r Manage press OK select Enroll User press OK Three enrollment methods will be displayed select FP Pwd press OK The following screen is displayed 2 Press OK the following appears 3 Press OK the follow...

Page 23: ...ars 6 Input the password again press OK the following appears 7 Press OK the previous message continues to be displayed while the template is created New Enroll 00008 0P ESC OK Save New Enroll 00008 0...

Page 24: ...ect Enroll Pwd press OK The following screen is displayed 2 Press ESC the following screen is displayed 3 Enter the User ID and press OK The following screen is displayed 4 Input the password and affi...

Page 25: ...t to the fingerprint template of the User ID that was entered thus a 1 1 comparison The 1 1 verification method is the fastest verification method since it only has to compare the user s fingerprint t...

Page 26: ...the start up window 1 N Verification One to Many Verification In this mode a user simply takes a fingerprint reading The TQ600 compares their fingerprint to all of the fingerprint templates stored in...

Page 27: ...igits long is used to validate authentication Password verification can be used in special cases i e when all of a user s fingerprints are damaged This method of verification does not provide the secu...

Page 28: ...s 2 Press OK the following appears 3 Input correct password press OK the following appears 4 If the password cannot be verified the following appears Pwd Affirm Error Pwd Verify User ID 00008 Verified...

Page 29: ...Manage press OK select Enroll User press OK The following screen is displayed 2 Select Reg Badge press OK The following screen is displayed 3 Enter a User ID PIN number and scan a badge that is not c...

Page 30: ...anage press OK select Enroll User press OK Three enrollment methods are displayed choose Enroll Pwd press OK The following screen is displayed 2 The next available User ID is displayed Press OK to cho...

Page 31: ...select Enroll User press OK Three enrollment methods are displayed select Reg Badge Pwd press OK The following screen is displayed 2 Enter a User ID PIN number and scan a badge that is not currently...

Page 32: ...ancel the enrollment Change Password To change the password in the Proximity time clock the password Proximity Badge if used and user must be deleted and reenrolled See Chapter 7 for details on deleti...

Page 33: ...uthorization level Supervisors can enroll supervisors administrators enrollers and users Supervisors can delete administrators enrollers and users Supervisors can access all functions and change all s...

Page 34: ...lect Enroll Admin press OK the following appears You can enroll an employee with 3 possible levels of time clock privileges 1 Supervisor 2 Admin or 3 Enroller User Manage User Enroll Enroll Admin Dele...

Page 35: ...irm follow the prompts to delete user Note You cannot delete a user with multiple enrolled fingerprints without deleting each fingerprint first If the user has a password you will also need to delete...

Page 36: ...mmunication Options Log Options and Auto Test System Options Select System Opt press OK the following appears The System Options are Date Time 12H or 24H time format Language Date Format Daylight Savi...

Page 37: ...g the Time Format Select 12H or 24H press OK press to change between 12 Hour and 24 Hour Format Changing the Language Select Language press OK press to select the language the default language is Engl...

Page 38: ...Y MM DD YY MM DD YY MM DD MM DD YY MM DD YY MM DD YY DD MM YY DD MM YY DD MM YY YYYYMMDD E g YY MM DD format left change to YY MM DD format right Welcome 17 37 08 06 18 WED Welcome 17 37 08 06 18 WED...

Page 39: ...te mode for DST there are two options Mode1 and Mode 2 Mode 1 The default setting of the device Its time format is shown as Month day hour minute Mode 2 Its time format is shown as Month Weeks week ho...

Page 40: ...utomatically adjust and apply DST on the last Sunday of September 3 If we enter DST as September 1st week Monday 2008 and then upon 2009 the first day is Tuesday instead of Monday the system will auto...

Page 41: ...able 1 1 Mst Input ID Turns 1 1 one to one fingerprint verification on or off 1 1 Thr The minimum fingerprint read correlation needed to achieve a positive match for 1 1 verification Voice Set the voi...

Page 42: ...off The time clock can be turned on again with the power button Select Shutdown press OK the following appears Press OK and enter the time the unit will shut off After setting the shutdown time press...

Page 43: ...e the bell sounds A setting of 5 sets the bell to ring for 10 seconds A setting of 10 sets the bell to ring for 20 seconds Scheduled Bell There are 20 bell schedules Enter the times you would like the...

Page 44: ...default Net Speed is AUTO the other options are 10M F 10M H 100M F and 100M H NetMask The default Net Mask is 255 255 255 0 Gateway The default gateway is 0 0 0 0 Ethernet Turn Ethernet connectivity...

Page 45: ...utes before another punch is accepted by the time clock If a punch occurs within the ReCheck Minutes the punch will not be logged This reduces duplicate accidental punches Auto Test Select Auto Test p...

Page 46: ...Att log The number of punches stored in the system Admin Cnt The number of users enrolled with Supervisor Admin and Enroller privledges Pwd User The number of users using a password for authentication...

Page 47: ...gs 4096 Maximum number of supervisor logs tracks menu access Mfg Date Time clock s date time of manufacture Serial Num Time clock serial number Vendor Acroprint Device Name TQ600B Biometric TQ600P Pro...

Page 48: ...se AttLogs press OK and the following appears 2 Press OK with User ID as 00000 and all time clock attendance records will be displayed Scroll through the records using 3 Press ESC to return to normal...

Page 49: ...mal operation Browsing Attendance Records The table below details additional commands for browsing attendance records Key Description Scrolls display content up Scrolls display content down 1 Scrolls...

Page 50: ...05 27 18 46 21I 00012 05 27 18 32 09I 00217 05 27 18 30 52I 00031 05 27 18 29 01I 00016 05 27 18 27 55I 00029 05 27 18 22 08I 1 380 00001 27 18 46IF 00012 27 18 32IF 00217 27 18 30IF 00031 27 18 29IF...

Page 51: ...p of adhesive tape to the sensor surface and slowly peel if off to remove dust dirt particles 3 Use a soft non abrasive dry cloth to wipe the sensor surface Be careful not to scratch the surface of th...

Page 52: ...connected 2 Baud rate of the computer port and the time clock port are different 3 The time clock has failed to connect with the power source or the computer 4 The time clock is connected but failed t...

Page 53: ...sensor 2 Damaged sensor prism 3 Loose fingerprint reader connection 4 Damaged chip on PCB Correction 1 Clean sensor see Cleaning instructions Chapter 10 2 Contact dealer or Acroprint for replacement o...

Page 54: ...elay contacts for access control external bell function It requires purchasing and connecting a relay box and external bell For more information see TQ600BC M External Bell Connection pdf in the timeQ...

Page 55: ...ries away from chemicals and heat sources Warning Batteries may leak overheat catch fire or explode if you don t follow proper safety handling DO NOT get batteries wet DO NOT place batteries near heat...

Page 56: ...nt points cannot be used to re create a fingerprint image 3 Acroprint will not be liable for any direct or the indirect damages resulting from the use or inability to use our equipment 4 If you have a...

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