TROUBLESHOOTING
Fault
Possible Causes
Action to take
through operator
or operating
personnel
No standby light
Indicator operation is
OFF (dark)
No main supply
Check the electrical
supply (cable plugged
in the wall socket),
check preliminary fuses
No heating
With fan sound and E1
error sign flash
Pan too small (bottom
diameter is less than
8 cm)
Use a suitable pan
Pan is not placed in the
center of the heating
area (the cooker can’t
detect the pan)
Move the pan to the
center of the heating
area
Unsuitable material pan
Choose a pan that is
recommended for an
induction cooker
Cooker defective
Unplug the cooker
from the electrical
supply
Ask your supplier for
repair service
Poor heating
Indicator operation is
ON and flashes
Ambient temperature
is too high (the cooling
system is not able
to keep the cooker
in normal operating
conditions)
Verify that there is no
hot air source nearby
the induction cooker or
sucked in by the cooker
ventilation fan. The air
inlet temperature must
be lower than 40 °C
Cooker defective
Unplug the cooker
from the electrical
supply
Ask your supplier for
repair service
TROUBLESHOOTING
Fault
Possible Causes
Action to take
through operator
or operating
personnel
Heating cycle switches
off and on within
minutes
Fan is active
Air inlet or air outlet
being obstructed
Remove objects from
the air inlet and air
outlet slots
Heating switches off
and on within minutes
Fan is never active
Fan is defective
Fan control is defective
Ask your supplier for
repair service
After a relatively long
continuous operating
time, the heating
switches off and on
within minutes
Coil overheated,
cooking area too hot
Empty pan
Pan with overheated oil
Switch cooker off,
remove pan and wait
until the cooking area
has cooled off
Small metallic objects
(e.g., a spoon) are
heated up within the
heating zone
Pan detection tuned
incorrectly
Call for repairing service
