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RaiseTouch User Manual Date:03/03/2020

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If automatic download is turned on, the update details button will display install and close. Click

“

Install

”

, the installation interface will pop up. Click

“

Confirm

”

to confirm the installation. If you click

“

Cancel

”

, please install the package in your free time in the update page.

Update Details (Open Automatic Download)

If the auto download is not turned on, the update details buttons will display

“Update”, “Later

and

“

Skip

”

. Click on

“Update”

, the update package will start downloading. After the download is complete,

a dialogue box will pop-up. Select

“

Yes

”

for installation and select

“

”

to exit installation.

Update Details (Turn Off Automatic Download)

Click on

“

Later

”

, the touch screen will pop up a floating window after 5 minutes with the updating

information.

Click

“

Skip

”

, update message will no longer be prompted.

If the download failed all the time, please visit www.raise3d.com to download the latest update
package manually.

1.5.1.2 About

Click More Settings to enter the printer interface for more details.
Click on EULA to view the user license agreement.

Summary of Contents for E2

Page 1: ...RaiseTouch E2 User Manual Date 03 03 2020 1 80 www raise3d com RaiseTouch E2 User Manual ...

Page 2: ...5 1 1 Update 23 1 5 1 2 About 27 1 5 1 3 Hardware 28 1 5 1 4 Serial Port Log 35 1 5 1 5 Privacy and Security 35 1 5 1 6 Advanced Settings 43 1 5 1 7 Reset 46 1 5 1 8 RaiseCloud 46 1 5 1 9 Developer 49 1 5 2 Camera 51 1 5 2 1 Camera Use 51 1 5 2 2 Time lapse 53 1 5 2 3 Resolution and Frame Rate settings 54 1 5 3 Ethernet 55 1 5 4 WLAN 58 1 5 5 Other 60 1 5 5 1 Brightness 60 1 5 5 2 Language 60 1 5 ...

Page 3: ...at up extruder to profile temperature 66 2 5 Pause and Stop 67 2 6 Finish the printing 67 2 7 Changing filament 68 2 8 Unload 69 2 9 Sequential Print Mode 69 3 Printer Maintenance 71 3 1 Check Storage Space Before Operation 71 3 2 Maintenance 71 3 2 1 X Axis Level Up 72 3 2 2 Offset Calibration 72 ...

Page 4: ...he temperature of the left nozzle Upper one is current temperature Below one is target temperature R Nozzle temp The temperature of the right nozzle Upper one is current temperature Below one is target temperature Heatbed temperature The temperature of the heatbed Upper one is current temperature Below one is target temperature Home Current Click to read the name of the printing model Current ...

Page 5: ...st The total time and the remaining time of the printing model The bigger one refers to the remaining time The small one below refers to the total time Click the Time Est to read the estimated time Time Estimated Percentage The percentage of completed model Percentage ...

Page 6: ...ed with the movement of the printer Including Tune L Nozzle temperature The temperature of the left nozzle R Nozzle temperature The temperature of the right nozzle Heatbed temperature The temperature of the heat bed Feed rate Speed factor override percentage Fan speed The speed of the fan which in controlled slot Note Only the right lower fan on single extruder machine can be controlled L Nozzle f...

Page 7: ...t needs to be adjusted XL represents for left nozzle XR represents for right nozzle Y represents for hot bed Z represents for screw rod fixing nozzles Unit Settings The distance that the currently selected component moves each step It can be set to 10 mm 1mm or 0 1 mm per step Travel range XL travel range 3 330mm XR travel range 32 365 Y travel range 3 240 Z travel range 3 240 Click on the XL a di...

Page 8: ...n is not a warning sign If the X axis and Y axis are homed the extruders cannot be moved manually Click the button to unlock the motor to remove the extruders 1 3 2 Filament Loader 1 3 2 1 Automatic Load Click Filament Loader on the left to enter the Filament Loader page the Automatic Load page will be displayed by default Automatic Load ...

Page 9: ...the filaments template that needs to be loaded or unloaded Template List Click icon on the top right corner of the interface to enter the filament template page By default the system provides the template for Raise3D Premium PLA filaments please modify the template parameters as needed Click Save to save template information New Template ...

Page 10: ...page Click on the modify icon in the lower right corner of the temperature to modify the target temperature and wait Manual Load 1 When the current temperature heats up to the target temperature select the amount range that needs to be extruded and click the Up or Down button for extrusion or back pumping Manual Load 2 ...

Page 11: ...1 3 3 Levelling Click Levelling to enter the levelling page you can choose the Full Mode 63 points 9 7 levelling as needed or the Simple Mode 9 points 3 3 levelling Leveling Select Simply Mode the printer will automatically carry out 9 point levelling Simple Mode ...

Page 12: ...ter can print directly indicates that the flatness of the hot bed exceeded the normal range which is needed to be manually leveled first you can perform manual levelling according to the file How to Level the Bed pdf Click on the 2D icon to switch to flat view to view levelling results Click on the green area coordinates below to show the height difference at the coordinates Leveling Results 2D ...

Page 13: ...ick to access the Auto levelling page Auto levelling Turn on the Auto levelling the printer will make automatic levelling before each printing Simple mode In Simple Mode the printer will flatten the whole printing plate by 9 points before each printing Simple mode ...

Page 14: ...se3d com Full Mode In Full Mode the printer will carry out 63 point levelling of the whole printing plate before each printing Full Mode Smart Mode In Smart Mode the printer will only level the area where the model is located before each print Smart Mode ...

Page 15: ...Print You can print in three ways below Local Storage SD card and USB 1 4 1 Uploading Queue Click on the Uploading Queue to view files uploaded through WLAN and Ethernet Printing files can be uploaded remotely from ideaMaker to the printer Click the Uploading Queue to see the upload file size transmission speed remaining time and upload percentage Uploading queue ...

Page 16: ...he print file to enter the model related information interface where the parameter information of the model can be viewed Print Model Information 1 4 2 Temp Task The temporary task interface allows to view the interrupted print task where you can select the unfinished print task to continue printing or reprint the file Temp Task ...

Page 17: ...k Recover current task to resume the printing Task Click Restart current task to reprint the task Click Cancel current task to exit the interface You can also continue the task through the Temp task after exiting Power loss 1 4 3 Dashboard You can view all printed models on Dashboard Click Add Tag you can add labels for printed tasks The icon in the upper left corner of the print file queue shows ...

Page 18: ...t corner a box will pop up as shown in the figure Filter You can filter printing task records by clicking on the Cloud Local Storage USB according to the file source while you can enter manually added labels for secondary screening The screening results are shown below Filter Results ...

Page 19: ...RaiseTouch User Manual Date 03 03 2020 19 80 www raise3d com Select the files in the list and print them if they are in readable format Printable files Non printable files ...

Page 20: ...urity and Privacy you can use USB devices to export Timelapse files Export format is MP4 format Export Timelapse files 1 4 4 Files management Click Local Storage to enter the print file interface and click the Edit button in the upper right corner to manage files Add Click Add to create a new folder Copy Select a file to be copied and click Copy to copy the file to another folder Move Select a fil...

Page 21: ...20 21 80 www raise3d com File Sort click the sort button in the upper right corner to sort the printed files in the following ways File Sort Sort Files or Folders File Export select the file and click export to export the file File Export ...

Page 22: ...f the screen to enter the setting interface Settings Entrance Settings 1 5 1 Machine The interface shows the printer parameters such as machine name model serial number version number and other printer parameters Machine Name The name of machine which can be edit manually Model Type of machine Serial Number Serial Number of the machine Storage Available The available storage space of the machine M...

Page 23: ...f firmware Restart Restart the machine More Settings More settings about machine Machine 1 5 1 1 Update 1 Local Update Click Update Local Update to enter local update Insert a U disk with the installation package the system will automatically detect whether the U disk contains a valid installation package Then you can follow the wizard to update Update ...

Page 24: ...etting Restart System will automatically detect the installation package in the USB device and display the packages in the form of a list as shown below Install Choose the installation package you want to install and click Install Click More to enter the installation package list page Raisepack List ...

Page 25: ...low to roll back the version Rollback Note when a power off restart or local update occurs if a USB device containing the installation package is detected the system will also enter the installation package selection page 2 Online Update Click on Update Online Update to choose whether to turn on the automatic detection update ...

Page 26: ...cally when the new update is detected the touch screen will receive an update reminder the location is shown in the following figure Update Message Floating Window Click the floating window to view the update content in the update details box Update Details Sets the updateable option in the Online Update ...

Page 27: ...y Update Later and Skip Click on Update the update package will start downloading After the download is complete a dialogue box will pop up Select Yes for installation and select No to exit installation Update Details Turn Off Automatic Download Click on Later the touch screen will pop up a floating window after 5 minutes with the updating information Click Skip update message will no longer be pr...

Page 28: ...te 03 03 2020 28 80 www raise3d com Click Export to export the license EULA License 1 5 1 3 Hardware The hardware interface displays the parameters of the printer hardware Hardware 1 Machine ID The ID of the printer Machine ID ...

Page 29: ...es if it moves 1 mm forward The unit is step For example if the X Step Per Unit is 80 it means that the stepping motor that controls the X axis to move forward by 1 mm requires receiving 80 signals that is 80 steps At the same Users can manually set the number of steps of the stepping motor which controls Y and Z axes as well as E extruder if the stepping motor advances 1 mm Steps Per Unit ...

Page 30: ...ect nozzle to be adjusted set the required temperature and adjustment times then click Start When the nozzle temperature is heated to the set temperature select Apply the PID values will be applied to the screen PID Autotune Note make sure the nozzle is cold when tuning the PID automatically Otherwise the adjusted PID may be inaccurate ...

Page 31: ... tune and set PID P Proportional value the output of the controller is proportional to the input error signal I Integral value control the steady state error of the system D Derivative value speed up the reaction of the system 5 Acceleration You can define acceleration values on this page Note The value will affect the print quality do not change optionally Acceleration ...

Page 32: ...n adjust the Jerk settings on this page Note The value will affect the print quality do not change optionally Jerk 7 Extruders Click to enter the extruder interface select Enable Extruder Offset and set nozzle spacing Click Apply to complete extruder offset Extruders Settings ...

Page 33: ...t refers to the distance of the nozzle from the printing plate when the probe is triggered On this page you can set the probe Z directional offset value Z Probe Offset 9 Drive Current On this page you can modify the maximum current of the motor that controls each nozzle and axis Drive Current ...

Page 34: ...e of the nozzle the minimum temperature of the load unload and the default temperature Click Apply The system will automatically apply the set temperature value to the relevant interface and function after restarting the screen Temperature Limits 11 Max Travel On this page you can modify the maximum travel of X Y and Z directions Max Travel ...

Page 35: ...RaiseTouch User Manual Date 03 03 2020 35 80 www raise3d com 1 5 1 4 Serial Port Log Click the export button to export all printed logs Export Log Files 1 5 1 5 Privacy and Security Privacy and Security ...

Page 36: ...t settings and temperature limit settings Enable Secure Settings When enabling the SSH server for the first time the secure password is a random number which can be set When the SSH server has been previously enabled the current security password defaults to the SSH password In case you forget your secure password after enabling Secure Settings the credential file will be backed up automatically E...

Page 37: ...password and other security and privacy related passwords you need to check the security password first Security Password Verification 1 After the security password is successfully verified you can choose a Security password required for all changes b Security password not required for 15 minutes after verification Security Password Verification 2 ...

Page 38: ...lows secure access to the server Enter SSH Password Note You will need to input Security Password to enable SSH settings 3 Screen Lock Enable Screen Lock and set the lock time as required by default is 5 minutes Screen Lock Note The lock screen password can be empty You need to enter a security password before opening closing the lock screen function ...

Page 39: ...ction the print information will be recorded The print information can be viewed at the print interface Print Information 5 Enable Exporting Local Files to External Storage For this function local print files can be exported to external storage such as U disk Enable this function Enable Exporting Local Files to External Storage ...

Page 40: ...Function Disable Exporting Local Files to External Storage 6 Export Credential File This function can enable you to export credential files and send them to Raise3D after sales personnel for modifying printer model serial number and other key information Export Credential File ...

Page 41: ...this function you do not need a password to connect the printer remotely If this function is disabled you need a password when connecting this printer Allow Remote Access with Password 8 Allow Viewing Saved WLAN Password For this function the password of the connected WLAN is visible Check WLAN Password ...

Page 42: ...f the print task will be deleted when print is finished If the print is local then the local file will be deleted and Dashboard will not record the print task Enable Incognito Mode 10 Export function for Timelapse files in dashboard In this function you can export the Timelapse photos to external storage such as a U disk This function is disabled by default Turn on and off Timelapse Photos Export ...

Page 43: ...t then move to avoid the nozzle sticking to the model which may cause model floating 3 Clear info after a print completed Enable Clear info after the print is completed allowing the information about the last model to be cleared 4 Cool down after loading or unloading filaments Enable Cool down after loading or unloading filaments and the nozzles will cool down automatically 5 Record serial logs to...

Page 44: ...zzle will be lifted to the specified z axis height 10 Load Unload Timeout Turn on the Load Unload Timeout If the Load Unload continues the printer will automatically stop the Load Unload after the specified timeout The Load Unload Timeout setting is closed by default The default time after opening is 10 minutes Load Unload Timeout 11 Raise the Z axis after resuming from a power loss or pausing a p...

Page 45: ... will be triggered after holding the set time and the LED lighting and the screen will be turned off by default 16 Power off the exhaust fan and side fans when the printer is idle Turn on this function in the idle state after a configured timeout the printer will turn off the filter fan 17 Pause Printing when the door is opened After turning on this function the printer will pause the printing tas...

Page 46: ...fter restore factory settings b Reset network settings including Ethernet and WIFI config c Clear all the personal settings including machine name language number of nozzles screen brightness time zone time and settings under More settings Hardware More Settings Advanced settings d Clear all the print records in Dashboard e Reset all the information inside privacy security as mentioned above f Cle...

Page 47: ...rypted Binding File You need to download the binding Key file on RaiseCloud website to the USB device Insert the device on the touch screen and follow the wizard to complete the printer binding Binding by Encrypted File Note you need to create a team before downloading the encrypted binding file otherwise RaiseCloud will not provide the encrypted binding file ...

Page 48: ...loud APP click scan code for QR code scanning Binding by Scanning QR Code If you don t have a RaiseCloud account please go to Cloud raise3d com to register For more information about RaiseCloud please visit website Cloud raise3d com After successful login the page appears as follows Binding Success Page ...

Page 49: ...ou need to unbind the printer please click on Unbind with server to unbind your printer Unbind RaiseCloud 1 5 1 9 Developer You can remote access API with this function Developer Note if you turn on Use security password to protect security settings you need to enter a security password before opening this function ...

Page 50: ...tation by visiting http xxx xxx xxx xxx 10800 on behalf of the printer IP address to see how to use the API WEB API Page 1 Access password Enter the SSH password to set the Remote Access API password 2 Export remote access API log For this function you can export API logs to external storage ...

Page 51: ...raise3d com 1 5 2 Camera 1 5 2 1 Camera Use Select the camera and wait for the connection Pictures can be viewed on RaiseTouch and ideaMaker after successfully connected Camera Interface Select the camera and click OK to connect to the selected camera ...

Page 52: ...button to turn off the camera function Connect Camera Interface Note 1 Camera is not accessible from your computer unless you are using ideaMaker version 3 1 7 or newer 2 In the advanced settings you can set Auto Connect at Startup to enable this function after booting up the machine will automatically connect the camera Camera Advanced Settings ...

Page 53: ...able Timelapse The Timelapse can be viewed on the touch screen under Print Dashboard Check Timelapse You can check Timelapse on ideaMaker 3 2 and above version Check Timelapse on ideaMaker 3 2 Note 1 Timelapse can be viewed only when the print is finished 2 Make sure the Timelapse setting was turned on at the touch screen ...

Page 54: ...parameter setting interface click Resolution Settings to enter the resolution parameter setting interface Resolution Settings Click on Resolution to enter the resolution list and select the appropriate resolution as needed Click on Frame Rate to modify the number of frames Select Resolution Note In order not to affect the use and printing effect of other network devices the maximum frame rate is n...

Page 55: ...CP Opened You can upload the file by the cable connection according to the IP Address of the printer and ensure the printer and your computer are in same WLAN To set the detail information such as IP address disable the DHCP Input the information and press OK to apply DHCP Closed ...

Page 56: ... After setting the printer or network connection needs to be restarted before it can take effect Ethernet Advanced Settings If you meet super slow file uploading speed from ideaMaker to printer via LAN please refer to the settings below 1 Edit settings in RaiseTouch only Enable Advanced Settings Enabled Auto Negotiation Disabled Port Speed 100M Duplex Mode Half Upload Bandwidth 39 7 Mbits sec Down...

Page 57: ...able Advanced Settings Enabled Auto Negotiation Disabled Port Speed 100M Duplex Mode Half Upload Bandwidth 94 9 Mbits sec Download Bandwidth 94 2 Mbits sec b Switch Auto Negotiation Disable Port Speed 100M Duplex Mode Half RaiseTouch Enable Advanced Settings Enabled Auto Negotiation Disabled Port Speed 100M Duplex Mode Half Upload Bandwidth 47 2 Mbits sec Download Bandwidth 68 5 Mbits sec Once the...

Page 58: ...5 4 WLAN You can add a network by inputting the password Click Add Other Network input network name and password and then click Add Click the eye icon to control whether to display the password WLAN Input the password of the WLAN you want to join and press Connect ...

Page 59: ...seTouch User Manual Date 03 03 2020 59 80 www raise3d com Click Add other Network enter the network name and password and click Add to connect Connect Network Click delete icon to delete the added network ...

Page 60: ...tness of the screen adjust by pressing the or button 1 5 5 2 Language Choose the language applied to your printer Options are available in English simplified Chinese French Russian Japanese Spanish Polish Traditional Chinese and Italian After you set the language the changes will take effect after rebooting Language Options ...

Page 61: ...zle Note This parameter needs to be consistent with the version of the motion control version Select Number of Nozzles 1 5 5 4 Date and Time Set the date and time of printer Time and Time Zone Time zone can be added by entering the city name and the time and date will be set automatically if there is a web connection ...

Page 62: ...ings 2 1 1 Enter from Home Interface Enter the interface of temperature template management from Home Quick Settings Quick Setting Entry on the Home Page Click button to automatically execute the template and heat Add a new template by clicking the upper right button Add Heating Template ...

Page 63: ... is selected the Heat button will be displayed Click the Heat button and the printer will set the temperature according to the template to heat each part Select Heating Template to Heat Receiving cloud tasks After this function is turned on the printer will start to receive printing tasks from RaiseCloud This function will only take effect after the printer is bound to Cloud ...

Page 64: ...der head will move to avoid the nozzle sticking to the model and causing the model to move Turn on filament sensor In this function the printer will activate the sensor to detect whether there is a shortage of filaments Cool down after loading or unloading filaments In this function the nozzle will automatically cool down after loading or unloading filaments Cool down after a print paused In this ...

Page 65: ...ion when a print is completed the Z axis will be raised to the specified position Z Probe Offset Set the probe offset in the z direction 2 2 Load Before you print for the first time please load the filaments Taking the left nozzle as an example click Load on the Utilities page When the target temperature is reached click Load Click OK Load ...

Page 66: ...t page choose a file in Local storage or plug in a USB disk SD card then choose the desired file Click Print to start the print task Select Print File 2 4 Heat up extruder to profile temperature When starting a print task it is possible to set the temperature in ideaMaker or set it on the touch screen Set the Nozzle Temperature ...

Page 67: ...5 Pause and Stop Pause Print pause print during printing Stop Print stop the printing Pause Stop Print 2 6 Finish the printing Reprint Reprint the Model Print Another Job Jump to the file page and select a new print model Done Return to the home page Task Finished ...

Page 68: ...e3d com 2 7 Changing filament When the filament runs out during printing replace with new filament by pressing the pause button on the home interface Pause to Replace Filaments Press Resume print after changing the filament Print will resume Resume Print ...

Page 69: ... multiple objects individually in a particular order In Sequential mode the Home tab will display The name of the print file the total print time for the task all objects on the bed the current completion percentage of the total print task and the layer height for the current model Press in the centre of the Home menu to open the All Objects list and view the progress for each object ...

Page 70: ...RaiseTouch User Manual Date 03 03 2020 70 80 www raise3d com Note Sequential Print can only be enabled when slicing with ideaMaker 3 4 0 or higher Sequential Print Mode Print Model List ...

Page 71: ...ation If internal storage space is insufficient the system will prompt an error message Lack of Storage Space 3 2 Maintenance Access the maintenance page through Settings Local Settings Maintenance You can view the CPU temperature system version number X axis leveling function and offset calibration wizard Maintenance ...

Page 72: ...ing sound produced during this process is normal Do not be panic X Axis Level Up 3 2 2 Offset Calibration Click Offset Calibration to enter the calibration wizard Before executing the wizard please ensure that the following two conditions are met Offset Calibration 1 The filament used for both extruders is Raise3D Premium PLA 2 Both the heat bed and the nozzles are cleaned properly ...

Page 73: ...s in order 1 Left Z Probe Offset Left Z Probe Offset refers to the distance between the nozzle and the heat bed when the probe is triggered If the distance is too far it will cause problems such as model not sticking to the building plate and deformation of the printed model If the distance is too close the extruder will have too little extrusion and the nozzle will scratch the building plate Clic...

Page 74: ...lower the nozzle until the nozzle just touches the feeler gauge If the nozzle is far away from the feeler gauge please choose to lower the nozzle downward if the nozzle and feeler gauge are too close that squeezing the card please choose to lift the nozzle upward After adjusting the nozzle position click Next and wait for the machine to print the calibration line After printing is finished follow ...

Page 75: ...www raise3d com The Offset measurement results are shown in the figure below 2 Right Z Probe Offset The Right Z Probe Offset calibration method is as the same as that of the left nozzle please follow the instructions of the wizard for measurement ...

Page 76: ...takes about 3 minutes please be patient The leveling result page is displayed as a 3D graph you can click the 2D button to switch Note When the prompt text Ready to print displays on the screen it means the heatbed flatness is good enough to printed directly You can manually level the bed according to the file How to Level the Bed pdf ...

Page 77: ... means you need to manually level the bed before printing 4 R Nozzle X Y Offset The R Nozzle X Y Offset is the right nozzle in the XY direction relative to the left nozzle Click Next to start The printer will automatically print the calibration model the whole process takes about 10 minutes please be patient and wait for the printing to finish ...

Page 78: ...nstructions of the wizard to select a pair of top and bottom aligned lines Then Click Next The results are shown in the figure below 5 Dual Color Cube The fifth step is to print a Dual Color Cube to verify that if the XY offset of the right nozzle is measured correctly Click Next to start ...

Page 79: ... Color Cube please be patient and wait for the printing to finish After printing please compare with the pictures in the wizard If the model shows Failed as shown in the figure below please go through the previous step of the calibration wizard for the offset value of the right nozzle in the XY direction END ...

Page 80: ...RaiseTouch User Manual Date 03 03 2020 80 80 www raise3d com America Asia Europe Sale Business sale raise3d com Technical Support help raise3d cam For any other inquiries inquiry raise3d com ...

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