RainPoint provides a 1-year warranty against manufacturing defects in
materials and workmanship from the date of purchase.
During the warranty period, well replace free of charge the product found
to be defective under reasonable use and service as determined solely by
RainPoint.
To place a warranty request, please email us with your order ID at
[email protected] and we'll respond within 24 hours.
WARRANTY
Still have trouble with setup, please search for "RainPoint" on
YouTube for installation videos!
If the user manual doesn't have what you're looking for or you need other
help, please contact us before returning the product to the store and let us
know the LOT NO. of your device.
Email:
WhatsApp:
+1 626-780-5952
US Free Hotline(English):
+1 833-381-5659
(MON-FRI 9:30 AM-5:30 PM PST)
EU Free Hotline(English Deutsch):
+44 800-808-5337
(MON-FRI 9:00 AM-5:00 PM CET)
CUSTOMER SERVICE
- 24 -
EN
