RAINPOINT warranty runs for one (1) year on this Indoor Garden Kit,
from the date of original purchase, for the original purchaser/user. If you
contact us to activate the warranty, the warranty can be extended to 5 years.
The warranty covers any defect in material or workmanship, and
RAINPOINT will repair any defect in material or workmanship, or replace
these products with a product of like function and price.
However, the warranty does not apply to problems caused by: Normal wear
and tear; Failure to follow the accompanying operating instructions;
Products resulting from negligence, accident, improper use, maintenance
or storage; Products that have been modified or repaired without
authorization (including, but not limited to, modifications through the use
of unauthorized parts or accessories).
Our local professional customer service team guarantees hassle-free
solutions within 24 hours on working days. If you have any questions and
concerns about the product, or need any technical support, please feel
free to contact us.
In order to serve you better, please remember
to provide the order ID (number) in your email.
LIMITED WARRANTY
CUSTOMER SERVICE
(Mon-Fri: 09:30 AM-5:30 PM PST)
Email:
WhatsApp:
+1 626-780-5952
US TEL:
+1 833-381-5659 (EN)
Scan the QR code to get fast support
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