Troubleshooting Worksheet
If these solutions do not result in
improved performance, contact the
Polaris dealer who sold you the cleaner
or call Customer Service.
In order to provide faster and more
convenient service, please have the
following information available at the
time of your call or when taking the
Polaris in for service.
1. Serial #:
________________________
2. Wheel RPM:__________________
3. Is the back-up valve cycling?
Yes
No
4. Is the feed hose the proper
length?
Yes
No
5. Are the swivels rotating freely?
Yes
No
6. How often do you clean the filter
screen inside the in-line filter?
Never
Once a Week
Twice a Week
Once a Month
7. Are the vacuum jets obstructed?
(While the cleaner is operating, hold it upside
down and look into the vacuum tube. There
should be four distinct, even jets of water.)
Yes
No
8. Is the drive train functioning?
(As you spin each wheel independently, all
the wheels should spin.)
Yes
No
Action:
Polaris is not moving.
Solution:
1. Remove bottom plate and
verify that the intake area is
free of debris.
2. Remove top housing and
make sure propeller is free of
debris.
3. Check for proper water flow.
If low:
a. Clean the pool filter and
pump basket.
b. Verify that the skimmer or
dedicated suction line
connection is secure.
c. Adjust the flow regulator or
the suction line valve
in the equipment
area. Recheck
the wheel RPM once
you have obtained proper
flow.
4. Remove lower housing to
ensure that belts are
on and properly tensioned.
