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©2001M.T.H.ElectricTrains,7020ColumbiaGatewayDrive,ColumbiaMaryland21046-1532.
Service & Warranty Information
Limited One-Year Warranty
How to Get Service Under the Terms of the Limited One-Year
Warranty
For warranty repair, follow the instructions below to obtain warranty service.
First,e-mail, write,callorfaxanAuthorizedM.T.H.ServiceCenterinyourareaorM.T.H.ElectricTrainstoobtain
RepairAuthorization. YoucanfindthelistofAuthorizedServiceCentersontheM.T.H.website,www.mth-
railking.com. AuthorizedServiceCentersare requiredonlytomakewarrantyrepairsonitemssoldfromthatstore;
allotherrepairsmayormaynotbedoneatthestore'sowndiscretion. Otherwise,contactM.T.H.(filloutthe
ServiceContactformintheServiceSectionofwww.mth-railking.com;sendUSmailtotheaddresslistedbelow;
tel:410-381-2580; fax:410-423-0009),statingwhenthe itemwaspurchasedanddescribingtheproblem. Ifyou
contact M.T.H.,youwillbegivenareturnauthorizationnumbertoassurethatyourmerchandisewillbeproperly
handleduponitsreceipt.
CAUTION: Makesuretheproductispackedinitsoriginalfactorypackagingincludingitsfoamandplastic
wrappingmaterialsoastopreventdamagetothemerchandise. Theshipmentmustbeprepaidandwerecommend
thatitbeinsured.
leasemakesureyouhavefollowedtheinstructionscarefullybeforereturninganymerchandiseforservice.
Seeourwebsiteat
or call1-888-640-3700toidentifyanAuthorizedM.T.H.Train
Merchant nearyou.
M.T.H.products arewarrantiedforoneyearfromthedateofpurchaseagainstdefectsinmaterialorworkmanship,
excludingwearitemssuchaslightbulbs,pick-uprollers,batteries,smokeunitwicks,andtractiontires. Wewill
repair orreplace(atouroption)thedefectivepartwithoutchargeforthepartsorlabor,iftheitemisreturnedtoan
AuthorizedM.T.H.Service CenterorM.T.H. ElectricTrainswithinoneyearoftheoriginaldateofpurchase.This
warrantydoesnotcoverdamagescausedbyimpropercare,handling,oruse. Transportationcostsincurredbythe
customerare not coveredunderthiswarranty.
Itemssentforrepairmustbeaccompaniedbyareturnauthorizationnumber,adescriptionoftheproblem,and
,whichgivesthedateof
purchase. IfyouaresendingtheitemtoM.T.H.,fillouttheServiceContactformintheServiceSectionof
www.mth-railking.com; sendUSmailtotheaddresslistedbelow;call410-381-2580,orfax410-423-0009to
obtainareturnauthorizationnumber. IfyouaresendingthisproducttoanAuthorizedServiceCenter,contactthat
Center fortheirreturnauthorization.
This warrantygivesyouspecificlegalrights,andyoumayhaveotherrightsthatvaryfromstatetostate.
ServiceDepartment
Acoverletterincludingyourname,address,daytimephonenumber,e-mailaddress(if
available),ReturnAuthorizationnumber,acopyofyoursalesreceiptandafulldescriptionoftheproblemmust
beincludedtofacilitatetherepairs. Pleaseincludethedescriptionregardlessofwhetheryoudiscussedthe
problemwithaservicetechnicianwhencontactingtheServiceCenterorM.T.H.foryourReturnAuthorization.
P
AllM.T.H. productspurchasedfromanAuthorizedM.T.H.TrainMerchantarecoveredbythiswarranty.
a
copyoftheoriginalsalesreceiptfromanAuthorizedM.T.H.TrainMerchant
www.mth-railking.com
