24
TROUBLESHOOTING
We do not expect you to have any problems with your phone, but if you do, the follow-
ing suggestions might help.
If you still have problems, disconnect the phone. If other phones on the same line
work properly, the fault is in this phone or its installation. If you cannot find the prob-
lem, take the phone to your local RadioShack store for assistance.
Problem
Suggestion
The phone does not work.
Make sure the phone line cord connected properly.
The phone does not ring.
Make sure the RINGER switch, it may be set to OFF.
No dial tone.
• Make sure the coiled handset cord is connected
properly?.Check the phone jack with a known work-
ing phone.
Cannot dial.
• Make sure the you have touch tone service. See
“Setting the Dialing Mode” on Page 12.
• Check the TONE/PULSE switch setting.
Other party cannot hear.
Make sure the handset cord connected properly.
Display showing erroneous figures.
Remove batteries and press RESET.
The display is faded.
• Adjust the display contrast.
See “Adjusting the Display Contrast” on Page 12.
• Make sure the batteries are correctly installed?
CALLER ID does not work.
• You must subscribe to a CALLER ID service.
• Make sure the AC adapter is connected.
No caller’s name.
Make sure the Caller ID service to which you subscribe
is include the caller name delivery feature.
43-935.fm Page 24 Friday, January 14, 2000 3:07 PM
