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13

Troubleshooting

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Troubleshooting

We do not expect you to have any problems with your TAD, but if you do, try these sugges-
tions. If the TAD still does not operate properly, take it to you local RadioShack store for assis-
tance.

CARE

To enjoy your TAD for a long time:

• Keep the TAD dry. If it gets wet, wipe it

dry immediately.

• Use and store the TAD only in normal

temperature environments.

• Handle the TAD gently and carefully. Do

not drop it.

• Keep the TAD away from dust and dirt.

• Wipe the TAD with a damp cloth occa-

sionally to keep it looking new.

Modifying or tampering with the TAD’s inter-
nal components can cause a malfunction
and might invalidate its warranty and void
your FCC authorization to operate it. If your
TAD is not performing as it should, take it to
your local RadioShack store for assistance. If
the trouble is affecting the telephone lines,
the phone company can ask you to discon-
nect your TAD until you have resolved the
problem. 

Problem

Remedy

The TAD does not answer calls. 

Check all phone line connections. 

Make sure the AC adapter is properly con-
nected.

TAD is full. Delete messages. 

TAD is not turned on. Press ON/OFF.

The outgoing announcement is distorted.

Re-record the announcement, speaking in a 
normal tone of voice about 8 inches from the 
TAD.

The TAD does not respond to remote commands. 

Carefully re-enter your remote operation secu-
rity code. If the TAD fails to respond, the secu-
rity code might have reset to the default code. 
Enter the default remote security code (500). 

Check for a power outage. Make sure the AC 
power is connected to the wall outlet and the 
9V DC adapter is properly connected to the 
TAD.

Do not enter commands while the TAD is mak-
ing announcements or sounding tones.

43-723.fm  Page 13  Monday, May 22, 2000  10:26 AM

Summary of Contents for TAD-723

Page 1: ...Owner s Manual Please read before using this equipment TAD 723 Digital Telephone Answering System with Day Time Voice Stamp 43 723 fm Page 1 Monday May 22 2000 10 26 AM ...

Page 2: ... must not connect your TAD to coin operated systems party line systems most electronic key phone systems Your TAD is ETL listed to UL standards and meets all applicable FCC standards WARNING To reduce the risk of fire or shock hazard do not expose this product to rain or moisture CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK NO ...

Page 3: ...Length 8 Checking an OGM 8 Setting the Number of Rings 8 Basic Operation 9 Setting the TAD to Answer Calls 9 Using the Announce Only Feature 9 Screening Calls 10 Recording a Memo 10 Playing Incoming Messages Memos 10 Deleting Messages 10 Remote Operation 11 Changing the Remote Operation Security Code 11 Operating the TAD from a Remote Location 11 Remote Commands 12 Troubleshooting 13 Care and Main...

Page 4: ...messages then record the caller s message or just play an announcement without recording a message Memo Recording lets you leave messag es for yourself or others in your home or of fice Remote Operation lets you use a touch tone phone or rotary phone and pocket tone dialer to operate the TAD while you are away from your home or office Programmable Remote Operation Securi ty Code lets you set your ...

Page 5: ...plied adapter meets these specifications Using an adapter that does not meet these speci fications could damage the TAD or the adapter Always connect the adapter to the TAD before you connect it to the power source When you finish disconnect the AC adapter from the power source before you disconnect it from the TAD Follow these steps to connect the power 1 Insert the barrel plug of the supplied AC...

Page 6: ...can leak chemicals that can destroy electronic parts Do not mix old and new batteries or dif ferent types of batteries ˆ Preparation TURNING THE TAD ON OFF To turn on the TAD simply press ON OFF The TAD beeps twice To turn off the TAD press ON OFF again Notes Once you turn on the TAD it is set to answer calls see Setting the TAD to Answer Calls on Page 9 You can also turn on the TAD remotely see R...

Page 7: ...ME RECORDING THE OUTGOING MESSAGES OGM The TAD has a built in outgoing message that says Hello please leave a message af ter the tone Use this message or record your own The TAD lets you record three separate messages and it operates differ ently based on which message you select see Using the Announce Only Feature on Page 9 OGM 1 and 2 After playing your outgo ing message either the built in mes ...

Page 8: ... Press ANNOUNCE to play the OGM 3 To stop the outgoing message before it ends press STOP SETTING THE NUMBER OF RINGS The ring select switch on the right side of the TAD controls how long the TAD waits before it answers a call Slide the switch to the ap propriate position 2 The TAD answers after two rings 4 The TAD answers after four rings 7 The TAD answers after seven rings TS Toll Saver If there ...

Page 9: ...and beeps twice waits 10 seconds for any remote operation commands then hangs up see Remote Commands on Page 12 The TAD cannot record addi tional messages until you delete some of the old messages see Deleting Mes sages on Page 10 Many local phone companies use calling party control CPC to signal that the caller has hung up Your TAD can recog nize a CPC signal and release the line If the TAD recor...

Page 10: ... sequence beginning with the first new message Before each message the TAD announces the day and time the message was recorded After playing the last message the TAD says End of messages After you play the messages the MES SAGE indicator lights steadily and the TAD automatically saves the messages and resets to answer calls 2 To replay the messages press PAUSE PLAY Note To pause while listening to...

Page 11: ...require you to enter your digit selection within 8 seconds Other wise the TAD beeps once and exits setup Start again at Step 1 if this happens 1 Hold down CODE STOP The display shows the code s first digit and the TAD announces first digit 2 Press SKIP or REPEAT to select the desired digit 3 Press CODE STOP to store the selected digit The second digit appears and the TAD announces second digit 4 R...

Page 12: ...iately Press to end remote access otherwise the TAD remains connected for about 1 minute then disconnects Press To 1 Replay the current message 1 1 Replay the previous message 2 Play all or new messages 3 Skip to the next message 3 Change the remote security code Enter a new 3 digit code 4 Play OGM 1 5 Play OGM 2 4 Record OGM 1 Enter 0 to finish the recording and the TAD will play the new OGM 1 fo...

Page 13: ...dioShack store for assistance If the trouble is affecting the telephone lines the phone company can ask you to discon nect your TAD until you have resolved the problem Problem Remedy The TAD does not answer calls Check all phone line connections Make sure the AC adapter is properly con nected TAD is full Delete messages TAD is not turned on Press ON OFF The outgoing announcement is distorted Re re...

Page 14: ...ld affect the operation of your TAD The telephone company notifies you of these changes in advance so you can take the necessary steps to prevent interruption of your telephone service LIGHTNING Your TAD has built in protection circuits to reduce the risk of damage from surges in telephone line and power line current These protection circuits meet or exceed the FCC requirements However lightning s...

Page 15: ...15 Notes ˆ Notes 43 723 fm Page 15 Monday May 22 2000 10 26 AM ...

Page 16: ... defect during the warranty period take the product and the RadioShack sales receipt as proof of purchase date to any RadioShack store RadioShack will at its option un less otherwise provided by law a correct the defect by product repair without charge for parts and labor b replace the product with one of the same or similar design or c refund the purchase price All replaced parts and products and...

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