Radio Shack 43-3514, Owner'S Manual

Page: 21 / 24

21
Troubleshooting
ˆ
Troubleshooting
We do not expect you to have any problems with your phone, but if you do, these suggestions
might help.
Problem Suggestion
The phone does not
work or works
poorly. Be sure the base’s phone line cord and AC adapter are correctly and securely con-
nected.
Be sure the battery pack in the handset is connected and charged.
The display flashes
slowly when the
handset is faceup
on the base. Make sure the battery pack in the handset is properly connected.
The handset stops
working or works
poorly during a call. Move the handset closer to the base.
Lift the base’s antenna to a fully vertical position.
Be sure the handset’s battery pack is charged. (If the battery pack power is too low,
the handset cannot display
/RZ # %DWWHU\
/RZ # %DWWHU\ /RZ # %DWWHU\
/RZ # %DWWHU\
.)
Low volume or
unusual sounds. Someone has picked up another phone on the same line. Hang up the other
phone.
Dropout or mute. Keep the handset away from computers, remote control toys, wireless micro-
phones, alarm systems, intercoms, room monitors, fluorescent lights, and electri-
cal appliances.
Move to another location or turn off the source of interference.
Press DELETE/CH to change the channel.
Hang up and redial the number.
The phone cannot
be operated at a
useful distance from
the base because
the signal becomes
weak or noisy
(handset’s range
has decreased). Lift the base’s antenna to a vertical position.
Be sure neither the handset’s nor base’s antenna is touching a metal surface.
Return the handset to the base and recharge the battery pack.
The handset battery
pack does not
charge. Check the charging contacts on the handset and base. If they are dirty, clean them
with a pencil eraser.
Be sure the battery pack is connected correctly.
Be sure the handset is properly seated on the base.
Replace the battery pack.
The handset does
not ring or receive a
page. Move the handset closer to the base.
Lift the base’s antenna to a vertical position.
Be sure the battery pack in the handset is connected and charged.
Move the base away from other electrical devices.