13
Charge the battery. Battery should be charged before first use. Never charge the battery longer than 18
hours.
Check battery connections during charging. Check all wires and connectors. Make sure that they are
connected properly. See assembly step 5.
Make sure wall outlet power is “ON.”
Undercharged Battery
Defective Motor
Check all wires and connectors. Make sure that they are connected properly. See assembly step 5.
Loose Wire/Connector
Check all wires and connectors. Make sure that they are connected properly. See assembly step 5.
Loose Wire/Connector
Make sure vehicle power switch located on the back of the vehicle is “ON.”
Vehicle is Not Turned ON
Replace parent remote control batteries with 2 new AAA batteries.
Old Battery
Turn parent remote control “ON” by sliding power switch to “ON” position.
Parent Remote Control is Not Turned ON
Bring parent remote control within 60.0 feet (18.3 m) of vehicle. If you are within 60.0 feet (18.3 m) of vehicle
and vehicle is not responding, replace remote control batteries.
Parent Remote Control Out of Range
The electrical switch may have become corroded due to water or moisture. Contact Radio Flyer Customer
Service and provide pictures of damaged components.
Electrical Switch Damage
Make sure vehicle power switch located on the back of the vehicle is “ON.”
Vehicle is Not Turned ON
Thermal switch may have tripped because the vehicle was overloaded or the driving conditions were too
severe. Once the switch/fuse has tripped, release the button on the steering wheel and wait 15 seconds
before operating the vehicle again. To avoid tripping the fuse, do not overload the vehicle by exceeding the
43.0 lb (19.5 kg) maximum weight capacity. Do not pull anything behind the vehicle or drive up hills as it will
trip the fuse. Do not run into fixed objects, which can cause the wheels to stop spinning and ultimately trip the
fuse.
Tripped Thermal Fuse/Switch
Call Radio Flyer Customer Service for additional support.
Vehicle is Not Turned ON
Make sure vehicle power switch located on the back of the vehicle is “ON.”
Charge the battery. Battery should be charged before first use. Never charge the battery longer than 18
hours.
Check battery connections during charging. Check all wires and connectors. Make sure that they are
connected properly. See assembly step 5.
Make sure wall outlet power is “ON.”
Undercharged Battery
Vehicle Does Not Run Or Suddenly
Stops
Short Run Time
(Less than 35 Minutes)
Vehicle is Running Slow
Vehicle Won’t Run When the
Steering Wheel Button is Depressed
Loud Noise Produced When Driving
Parent Remote Control Not Working
To pair Parent Remote Control to vehicle, refer to steps 14 & 15.
Call Radio Flyer Customer Service for additional support.
Parent Remote Control Not Paired with
Vehicle
Call Radio Flyer Customer Service for additional support.
Broken Gearbox
Call Radio Flyer Customer Service for additional support.
Defective Wheel
Improper care and charging may lead to a shorter battery life. Please contact Radio Flyer customer service
for replacement parts.
Old Battery
Turn vehicle power switch ”ON” before each use, and turn power switch “OFF” after each use.
Not Powering Vehicle OFF after Each Use
Charge the battery. Battery should be charged before first use. Never charge the battery longer than 18
hours.
Check battery connections during charging. Check all wires and connectors. Make sure that they are
connected properly. See assembly step 5.
Make sure wall outlet power is “ON.”
Undercharged Battery
Maximum weight capacity = 43.0 lb (19.5 kg). Overloading the vehicle will cause lower speeds.
Vehicle is Overloaded
Improper care and charging may lead to a shorter battery life. Please contact Radio Flyer customer service
for replacement parts.
Old Battery
Select Speed 2. See assembly step 10.
Speed Select Switch is Set to Speed 1
Driving on hard level ground is preferred. Driving on an incline will decrease the speed of the vehicle.
Driving Conditions are Too Severe
The electrical switch may have become corroded due to water or moisture. Contact Radio Flyer Customer
Service and provide pictures of damaged components.
Electrical Switch Damage
Call Radio Flyer Customer Service for additional support.
Defective Motor
Bring parent remote control within 60.0 feet (18.3 m) of vehicle. If you are within 60.0 feet (18.3 m) of vehicle
and vehicle is not responding, replace remote control batteries.
Parent Remote Control Out of Range
Improper care and charging may lead to a shorter battery life. Please contact Radio Flyer customer service
for replacement parts.
Old Battery
The battery should not be charged for more than 18 hours. Charging for periods greater than 18 hours can
cause damage to the battery life.
Overcharged Battery
TROUBLESHOOTING:
PROBLEM
POSSIBLE CAUSE
SOLUTION
IMPORTANT! If you experience a problem with your vehicle, first check the Problems and Solutions Guide below. If you still experience a
problem, please contact Radio Flyer Customer Service, toll-free at 1-800-621-7613 or visit radioflyer.com for additional helpful hints.
Call Radio Flyer Customer Service for additional support.
Defective Parent Remote Control
