3. Warranty
In the event of a warranty claim, please immediately contact your local Radic8 distributor about your
warranty and follow your local Radic8 distributor’s instructions. The Radic8 authorized distributor must
follow Radic8’s warranty policy and warranty claim process.
Please take note of the important conditions forming part of any product warranty that may be in place,
including but not limited to the following:
• Immediately turn off and stop using this product as soon as any defect is detected. Failure to do so
will exclude any warranty claim.
• Any damage due to external causes will exclude any warranty claim, including without limitation,
accident, abuse, misuse, mishandling, negligence, incorrect and/or inconsistent power supply and/or
any other electrical power supply reason, water or moisture damage, abnormal storage, abnormal
working conditions, and any damage caused by consumables and parts not supplied by Radic8.
• Only Radic8 parts must be used when replacing consumables, maintaining and/or repairing this
product, and failure to do so will exclude any warranty claim.
• Only a Radic8-approved technician may perform any required repairs, and failure to do so will exclude
any warranty claim.
• Any warranty that may be in place is non-transferable and is only granted to the customer who
purchased this product directly from a Radic8 authorized distributor (“Customer”).
• It is the Customer’s responsibility to ensure that this product is operated and maintained in
accordance with the instructions as set out in this product’s user manual, as updated from time to
time, and failure to do so will exclude any warranty claim.
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