R.V.R. Electronica VJ3000, Maintenance Manual

Page: 9 / 50

R.V.R. ELETTRONICA S.r.l. (BO) Pag. 9
VJ3000 - Technical and Maintenance Manual
will be calculated and credit issued. This can only be done through the
original OEM or authorized Varian Distributor. A prorated credit is
calculated as follows:
Warranty (hours) - Use Time (hours)
= % Credit
Warranty (hours)
Thus for failure Code N (3000 hours) if failure occurred after 600 hours
and was found to be workmanship or materials related:
3000 - 600
= 80%
3000
Tubes being returned on a warranty claim are normally sent to authorized
Varian distributor or OEM from whom originally purchased. If returned
directly to the Varian plant of manufacture, the authorized Varian
Distributor or OEM from whom purchased should be notified in case there
are some special instructions.
All products returned on a warranty claim must be shipped via prepaid
freight and include a completed copy of a service report form, a copy
of which is included with every shipped product. A warranty claim cannot
be processed without this form. A copy of the original invoice, bill of
sale, or other purchase document should be included with the executed
service report form to establish purchase date and price.
The original Varian shipping carton and packing material should always
be used for any warranty claim return. Shipping damage because of poor
packing will normally preclude any warranty adjustment since the damage
will usually make any testing or measuraments impossible.
PARCEL POST SHOULD NEVER BE USED FOR SHIPMENT OF TUBES.