R.V.R. Electronica VJ3000, Maintenance Manual

Page: 7 / 50

R.V.R. ELETTRONICA S.r.l. (BO) Pag. 7
VJ3000 - Technical and Maintenance Manual
To claim your rights under this warranty:
a. Contact the dealer or distributor where you prchased the unit. Describe
the problem and ask if he has an easy solution. Dealers and Distributors
are supplied with all the information about problems that may occur
and usually they can repair the unit quicker than what the manufacturer
could do. Very often installing errors are discovered by dealers.
b. If your dealer cannot help you, contact R.V.R. in Bologna and explain
the problem. If it is decided to return the unit to the factory, R.V.R.
will mail you a regular authorization with all the necessary
instructions to send back the goods.
c. When you receive the authorization, you can return the unit. Pack it
carefully for the shipment, preferably using the original packing and
seal the package perfectly. The customer always assumes the risks of
loss (i.e., R.V.R. is never responsible for damage or loss), untill
the package reaches R.V.R. premises. For this reason, we suggest you
to insure the goods for the whole value. Shipment must be effected
C.I.F. (PREPAID) to the address specified by R.V.R.'s service manager
on the authorization.
DO NOT RETURN UNITS WITHOUT OUR AUTHORIZATION
AS THEY WILL BE REFUSED. Be sure to enclose a written technical report
where mention all the problems found and a copy of your original invoice
establishing the starting date of the warranty.
Replacement and warranty parts may be order from the following address. Be
sure to include the equipment model and serial number as well as part
description and part number.
R.V.R. Elettronica S.r.l. - Broadcasting Equipment -
Via del Fonditore, 2/2c
Zona Roveri
40138 Bologna - Italy
International Phone: +39 - 51 - 6010506
FAX Number: +39 - 51 - 6011104
R.V.R. reserves the right to modify the design and specifications of the
equipment in this manual without previous notice.