Qwest Broadband Phone Adapter, User Manual

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Broadband Phone Adapter
Appendix A: Troubleshooting - Common Problems and Solutions
USER GUIDE
4. I want to test my Internet connection.
A. Check your TCP/IP settings.
For Windows 98 and Millennium:
Refer to Windows Help for details. Make sure
Obtain IP address automatically
is selected in the settings.
For Windows 2000:
1. Click Start , Settings , and Control Panel . Double-click Network and Dial-Up Connections .
2. Right-click the
Local Area Connection
that is associated with the Ethernet adapter you are using, and select the
Properties
option.
3. In the Components checked are used by this connection box, highlight Internet Protocol (TCP/IP) , and click the Properties button.
Make sure that
Obtain an IP address automatically
and
Obtain DNS server address automatically
are selected.
4. Click the OK button in the Internet Protocol (TCP/IP) Properties window, and click the OK button in the Local Area Connection
Properties window.
5. Restart the computer if asked.
6. Click the
OK
button in the Internet Protocol (TCP/IP) Properties window, and click the
OK
button in the Local Area Connection
Properties window.
7. Restart the computer if asked.
For Windows XP:
The following instructions assume you are running Windows XP with the default interface. If you are using the Classic interface (where
the icons and menus look like previous Windows versions), please follow the instructions for Windows 2000.
1. Click
Start
and
Control Panel
.
2. Click the Network and Internet Connections icon and then the Network Connections icon.
3. Right-click the
Local Area Connection
that is associated with the Ethernet adapter you are using, and select the
Properties
option.
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