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9. Maintenance
(1) Range of warranty
(2) Warranty terms
(3) Shipping
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For the damage and loss which was caused by the user's specifically application, factory won't
bear any risk and responsibility. The factory compensation made by breach of faith, negligence
or tortious won't exceed the amount of the products. The factory won't bear any responsibility
for the special, unexpected and continue damage caused by any other reasons.
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Our company has the final right of explanation for the above terms.
If the products are within the warranty time, the buyer should fill in the warranty card and send
back together with the products.
If the product needs repaired , you can return it to the manufacturer through the supplier or
directly. If you choose the later , please contact us in order to speed up the process. And our
company only undertake the one-way freight from manufacturer to customer after maintenance.
The product will be maintained free for one year.
The product will be obtained the free maintenance service if the same malfunction appears
again within three months.
Malfunction of products caused by force majeure (such as war, earthquake, lightning strike
and so on ), abuse, non- standard operation, change of construction, non-normal wear or accident
are non-free of warranty.
Please prevent from the damage which is caused by heavy pressure , the fierce vibration and
soaks in the process of transportation and storage, which does not belong to the free maintenance
scope.
Please adopt the way of fission package or original package to transport because the product
damage dose not belong to the free maintenance scope if you use the whole packing way , not the
original packing way.
The maintenance services will not be free when the pan/tilt module is disassembled or
serviced by the user voluntarily.
Our company implements the lifetime payable service if the product in malfunction has
surpassed the warranty period.
To the products with defect :if it's in the period of warranty, please fill in the form of warranty
information correctly, describe the trouble in details , and provide the trouble in details , and
provide original sales invoice or its copy.
Maintenance
