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Index

 

 
Introduction

 ................................................................................. 5

 

Specifications

 .............................................................................. 6

 

1. Keyboard

 ................................................................................. 7

 

1.1 Keyboard Layout 13 x 12 Flat

 .................................................................. 7

 

1.2 Names of Keys and their Function

 ........................................................... 8

 

1.3 Operating Modes

 .................................................................................. 10

 

2. Basic Sales Functions

.............................................................. 11

 

2.1 Signing on a Clerk

 ................................................................................ 11

 

2.2 Making a Sale Using an Open Department

 ................................................ 12

 

2.3 Making a Sale Using a Preset Dept./PLU

 .................................................. 12

 

2.3.1 Creating a PLU during a Sale

 ................................................................................... 13

 

2.4 Ringing up Multiple items in a Sale

 ......................................................... 14

 

2.5 Tendering a Sale

 .................................................................................. 15

 

3. Voiding and Negative Transactions

 ............................................ 15

 

3.1 Clearing a Numeric Entry

 ....................................................................... 15

 

3.2 Correcting the Last Entry

 ...................................................................... 16

 

3.3 Voiding Items during a Sale

 ................................................................... 16

 

3.4 Refunding Items outside of a Sale

 ........................................................... 17

 

3.5 Giving Discounts during a Sale

 .............................................................. 18

 

3.6 Cancellation of a Sale

 ........................................................................... 20

 

3.7 Voiding a Complete Sale

 ....................................................................... 20

 

4. Advanced Sales Functions

 ....................................................... 20

 

4.1 Department Shifts

 ................................................................................ 20

 

4.2 PLU Price Shifts

 ................................................................................... 20

 

4.3 Foreign Currency Function

 .................................................................... 21

 

4.4 Holding a cash Sale

 .............................................................................. 22

 

4.5 Receipt On/Off & Duplicate Receipt

 ......................................................... 22

 

4.6 Time and Date Functions

 ....................................................................... 22

 

4.7 No Sale Function

 .................................................................................. 22

 

4.8 Pay-Out and Received on Account

 .......................................................... 23

 

4.9 Split Tendering Function

 ....................................................................... 23

 

4.10 Preset Price Override Function

 ............................................................. 24

 

5. Hospitality Functions

 ............................................................... 24

 

5.1 Assigning a Waiter

 ............................................................................... 24

 

5.2 Opening a New/Existing Table

 ................................................................ 24

 

Summary of Contents for QMP 3396

Page 1: ...User Manual Electronic Cash Register QMP 3396 TOPAS...

Page 2: ...ction The QUORION QMP 3000 Series is fully customizable and yet simple to operate Users can easily adapt it to any type of retail scanning or hospitality system Moreover our dynamic software generates...

Page 3: ...meric Entry 15 3 2 Correcting the Last Entry 16 3 3 Voiding Items during a Sale 16 3 4 Refunding Items outside of a Sale 17 3 5 Giving Discounts during a Sale 18 3 6 Cancellation of a Sale 20 3 7 Void...

Page 4: ...Floating Balances 37 7 5 4 Floating Articles 37 7 5 5 Sharing Printers 38 7 5 6 Network Reports 38 7 5 7 Program Mode 99 39 7 6 Training Mode 39 8 System Reports 40 8 1 User Report 40 8 2 Types of Sys...

Page 5: ...999 sales persons Large front and rear display for easy operator and customer viewing Automatic tax computation available for 8 different tax rates including add on and VAT Periodic management reports...

Page 6: ...6 Specifications...

Page 7: ...5 76 77 78 79 80 81 82 83 RECPT JOURNAL CLERK PLU SHIFT PRICE SHIFT TAX SHIFT PAGE CURSOR 84 85 86 87 88 RECPT ON OFF MODI X LRXZMP PLU TYPE R A P O PAGE CURSOR 89 90 91 92 93 REFUND PRINT 7 8 9 SYS F...

Page 8: ...rice Entry Key used to manually change a preset PLU price Price Look Up Key used to access preset PLU items Department Keys used to enter single or multiple items into the respective departments Recei...

Page 9: ...the display to make a selection Page Up Down Keys used for paging up or down on the display Table Key used to open or close a table tab Table Split separate single articles of a table to the invoice T...

Page 10: ...gs Mode Display Function L Lock Mode turns off the Cash Register and disables all operations All data is maintained in the memory R SALE MODE 17 04 36 Registration Transaction Mode used for all regist...

Page 11: ...r and then press the Clerk Key Example Activate Clerk 5 press 5 followed by the Clerk Key The programmed clerk name will appear on the display Option2 Press the general Clerk Key on the keyboard Depen...

Page 12: ...To enter a price of 2 for department 3 press the unit price including the cents followed by the department key 2 3 Making a Sale Using a Preset Dept PLU If a price has already been programmed in the...

Page 13: ...mmed to allow for new PLU name programming during registration you will be presented with the chance to enter a name for the PLU you are creating Alternatively the PLU will inherit the name of the dep...

Page 14: ...rung up followed then by the Multiplication Key and then the item Example To ring up an open department of 3 50 five times Example To ring up a preset PLU 25 not programmed on the keyboard 3 times Exa...

Page 15: ...sale first press the Subtotal Key Then enter the amount received such as 10 from the customer and press CASH The display will then show the change that the customer will receive To complete a credit...

Page 16: ...an incorrect entry The majority of users have their cash registers programmed in such a way that only the managers are able to correct such entries Managers have to physically enter a key into the con...

Page 17: ...utside of a Sale When items are being returned a refund must be done on the cash register to record the item back into stock and refund the customer with some form of payment To refund an item press t...

Page 18: ...centage discount and amount discount This can be further divided into net discount per item and gross discount per total sale You can also preset or determine how much discount to give for any given s...

Page 19: ...age Discount on the entire sale where the user must determine the percentage to be given 10 Discounts Example Pre programmed Amount Discount on a scanned PLU where the manager supervision is required...

Page 20: ...he sale with a payment key 4 Advanced Sales Functions 4 1 Department Shifts It is possible to have more than one department on the same key This procedure known as department shifts allows the user to...

Page 21: ...o be paid with a foreign currency that was programmed in the cash register the user would first press the Subtotal Key followed by the appropriate Foreign Currency Key The display will show the amount...

Page 22: ...OFF Key To reactivate the printer simply press the Receipt On OFF Key again In cases where a receipt is required and the receipt printer has been switched off the user can print a 2nd receipt By press...

Page 23: ...e cash drawer This transaction is known as Received on Account RA Adding more float to the cash drawer would be one example of Received on Account To perform a RA transaction first enter the amount re...

Page 24: ...t Key must be programmed on the keyboard See Programming Manual Example To override the price for PLU 5 with a new price of 50c 5 Hospitality Functions 5 1 Assigning a Waiter See Chapter 2 1 Signing o...

Page 25: ...ntered press the Table Key The order will now be printed out at any available kitchen printers and the client s balance will be updated Follow this procedure for all orders that need to be entered in...

Page 26: ...printed The printed bill includes the INVOICE header as well as all the articles ordered and the payment form Example To close off and print a valid invoice for Table 7 6 Advanced Table Functions 6 1...

Page 27: ...itting a Table On certain occasions it may become necessary to split a table bill into separate portions In such a case the user must simply open the table balance and then press the Split Table key T...

Page 28: ...me length to 16 This name is shown on the display when the table is displayed Set number of condiments in a table to 7 On the multiline display maximum 7 condiments are displayed in one screen but it...

Page 29: ...ter will now finish the ticket and print the KP ticket with the selected condiments MAKING A SALE OF 3 x PLU 1 STEAK 1 Enter 3 on the MULTIPLY key 2 Enter 1 on the PLU key or press DIRECT PLU 1 3 The...

Page 30: ...e as programmed INVOICE CASH Invoice and Payment directly after Sales Receipt or Slip with or without Endorsement message as programmed Sell Item INVOICE CASH Invoice and Payment in Currency Receipt o...

Page 31: ...rrency including balance INVOIC E Currency CLEAR or Paymen t 7 Programming the Cash Register 7 1 Programming the Date and Time Programming the Date and Time can be easy achieved in the programming pos...

Page 32: ...r on the PLU key 4 Continue with next entry or exit by pressing SUBTOTAL without entry MODE 1 In this mode you can program the Plu Prices The price of the active level is programmed When you want the...

Page 33: ...refer to the WQPROG DOC manual for further explanation of the fields in the individual files Programming Mode 100 101 102 103 and 255 are used for PLU file maintenance when scanning is used File Numbe...

Page 34: ...tal File 33 Rooms Not Available Chapter 5 FILES Room Total File 34 Accounts Not Available Chapter 5 FILES Account Total File 35 NOT USED 36 Modifiers 4XXX Chapter 5 FILES Modifier File 38 Endorsement...

Page 35: ...m Mode When you are in Program Mode 20 PLU programming you can scan the code or enter the code on the X key When not found the register will ask you for creation which must be confirmed by pressing th...

Page 36: ...nd not the scan code there are a few points you must keep in mind 1 PLU File Maintenance Maintenance of the PLU file like creating and or deleting PLU s should be done either on the computer OR on the...

Page 37: ...e the highest possible baud rate 7 5 2 Network Size The Network Size is programmed in PARAMETER 55 and is only required for Floating Balances and Consolidated report Note that the register number must...

Page 38: ...RAMETER 21 value 3 which means EPSON TM 88 PARAMETER 22 as 12 which means register 1 and port 2 Note that you must program these values in all registers which use this printer Note When using a slip p...

Page 39: ...n By pressing the ENTER CR key you can toggle the status of the register Note When you are enabling a register take care that is enabled in all connected registers because the register will not transm...

Page 40: ...to move down the list on the display until the report 5 is shown Option1 Scrolling Option2 Entering the Report Number Directly Note The X or Z position merely determines if the information will remain...

Page 41: ...unction 12 Table Total 13 Special Item 18 PLU Inventory 20 Please note the programming of the system keys Default SYS COUPON 8 3 Printing the Electronic Journal Key position X Z or P 101 ENTER CASH Pr...

Page 42: ...edures for radio interference properties characteristics of information technology devices EN 55024 Norm values and measuring procedures for the interference resistance properties characteristics of i...

Page 43: ...s 11 1 Interface Ports The QMP 3396 TOPAS by default is equipped with 4xRS232 and LAN interface One of the RS232 interfaces supports 5VDC as power supply for external devices like scanner display Quor...

Page 44: ...the connection between a QMP Cash Register and a PC QProg you need a standard 9 pin cross wired computer cable which has all signals connected A cable between the PC and the QUORION QMP cash register...

Page 45: ...connect standard peripheral devices you will need an adapter cable from the RJ interface of the QMP TOPAS to the D SUB connector of the external device Connect the original cable of the device to the...

Page 46: ...d Terminal Scanner Scale Kitchen printer adapter for direct connection CON M 08Pin RJ45 CON M 25Pin DSUB VCC Pin 1 Pin 1 RxD Pin 2 Pin 2 TxD TxD Pin 3 Pin 3 RxD DTR Pin 4 Pin 4 RTS GND Pin 5 Pin 5 CTS...

Page 47: ...son 15 Item not Sold 16 No Price Entered 17 No Zero Price 18 Closed Drawer 19 Manager Required 20 Entry to High 21 Discount not Allowed 22 Correct not Allowed 23 Already Discounted 24 Enter Quantity 2...

Page 48: ...tal Memory 4 Printout of complete font table 5 Finished 302 or 303 ALL DISPLAY TEST PROCEDURE 1 Turn Lock to P also X or Z when allowed 2 Enter 302 or 303 on the TYPE key 3 Display Test Start and all...

Page 49: ...REGISTER number as TABLE number when programmed else TABLE 1 is used 6 The register will now make a sale of 10 articles The articles used depend on the register number It will use article 1 to 10 and...

Page 50: ...ant B from version XX030507 1 The contrast can now be adjusted directly with two keys in R mode 2 Start contrast setting by entering 9999 on the SUBTOTAL key in R Mode or on the TYPE key in P mode You...

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