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Trouble

Probable Cause

Probable Solution

1. Motor shaft pulley or block pulley is loose

Tighten pulley or replace (Fig. 4-D (bottom of 

motor) & K)

2. Broken drive belt

Replace the defective part (Fig. 4-H)

Motor runs, but 

the door does 

not operate

3.Door bracket disconnected from the drive belt

Connect the door bracket to the drive belt (Fig. 4-

G)

Trouble

Probable Cause

Probable Solution

1. No power to the unit

Check the circuit breaker

2. Power Switch is off or defective

Turn on switch or replace (Fig. 4-A)

3. Fuse in switch or PC Board Blown

Check and replace (Fig. 4-C or 5-B)

4. Component Rack no plugged in

Check and plug in (Fig. 4-B)

5. Open Limit Switch defective or disconnected

Replace or reconnect (Fig. 4-E & J)

6. Defective Eye Set

Replace defective part (Fig. 9-A) (Pg. 11)

7. Obstruction in the door movement

Check locks, slide rail, and remove obstructions

8. Defective motor or capacitor

Replace defective part (Fig. 4-D & I)

9. Thermal overload tripped in motor

Caused by obstruction or strain to the motor - 

check for obstruction or adjust the limit switch (Fig.

4-E & J)

10. Defective PC Board

Replace (Fig. 4 -F)

Trouble

Probable Cause

Probable Solution

1. Close limits switch is defective or disconnected

Replace or reconnect (Fig. 4-e)

2. Eye assembly is unplugged or disconnected

Check connection points and connect (Fig. 6-C)
Remove Obstructions

4. Faulty wire connection

Check all connections - repair or replace

5. Defective PC Board

Replace (Fig. 4-f)

6. Handicap button pushed in or the switch is defective

Trouble

Probable Cause

Probable Solution

1. Motor shaft pulley or block pulley is loose

Tighten pulley or replace

2. Broken drive belt

Replace the defective part

Trouble

Probable Cause

Probable Solution

1. Thermal overload in the motor has been tripped

Trouble

Probable Cause

Probable Solution

Clean and oil or tighten (Fig. 4-L)

2. Door bracket loose

Tighten screws (Fig. 4-M)

Limit switch or switches may not be set properly 

(Fig. 3) & (Fig. 4-E & J) - clear obstructions that 

may inhibit the door movement - if power is on; 

ensure that the door or doors are unlocked.

Motor will run for

a short period 

then stops:

Doors are 

dragging or 

binding

1. Slide rail has dirt or debris build-up or the rail is 

loose

Motor runs, but 

the door does 

not operate

3.Door bracket disconnected from the drive belt

Connect the door bracket to the drive belt (Fig. 4-

G)

Window Does 

Not Operate

Door or doors 

stay in the open 

position

3. Photo-eye is obstructed by a person or some 

other object

Push switch to the off position or replace (Fig. 6-

A). Not Applicable on serial no.'s above 35,700

Left Hand Unit Shown

Figure 4

Figure 5

Service Manual

SST-4035E

5

Quikserv Corp.

©

                  quikserv.com

• -800-388-8307   • Fax (73) 849-5708

Summary of Contents for SST-4035E

Page 1: ...e Open Position 6 Motor Will Run for a Short Period Then Stops 7 Doors Are Dragging or Binding 7 Electrical Component Layout 8 Electrical Component Layout After Serial Number 38600 9 Replacement Parts 10 Eye Set Hookup 11 Warranty Service Policy 12 Service Manual SST 4035E Quikserv Corp quikserv com 1 800 388 8307 Fax 713 849 5708 SST 4035E 15 Opening Service Manual Click the Procedure to View ...

Page 2: ...eekly All glass aluminum framing stainless steel and plastic eye covers lens should be kept clean at all times All cleaning fluids and ap plicators should be non abrasive General Maintenance Slide rail system should be kept clean and re oiled with lightweight oil every six 6 months The hook lock and thumb turn should be cleaned of any grease or grime build up every six 6 months The eye covers whet...

Page 3: ... to the right and lifting out Please refer to the TROUBLE SHOOTING CHARTS pg 5 7 in this manual for additional information on the window adjustments or ser vice procedures Contact us at 800 388 8307 for assistance or for information on the nearest service center in your area Figure 2 CAUTION Power Supply 120 V Warning For your own safety turn power switch OFF before removing access panel Service M...

Page 4: ...ly 1 16 When the flag is positioned within the switch the red LED door travel light on the PC Board should be OFF Note One of the red LED lights on the PC Board should only be ON when the door or doors are moving Figure 3 Warning For your own safety turn power switch OFF before removing access panel Service Manual SST 4035E Quikserv Corp quikserv com 1 800 388 8307 Fax 713 849 5708 Limit Switch an...

Page 5: ...fective part Fig 9 A Pg 11 7 Obstruction in the door movement Check locks slide rail and remove obstructions 8 Defective motor or capacitor Replace defective part Fig 4 D I 9 Thermal overload tripped in motor Caused by obstruction or strain to the motor check for obstruction or adjust the limit switch Fig 4 E J 10 Defective PC Board Replace Fig 4 F Trouble Probable Cause Probable Solution 1 Close ...

Page 6: ...ion Check all connections repair or replace 5 Defective PC Board Replace Fig 4 f 6 Handicap button pushed in or the switch is defective Door or doors stay in the open position 3 Photo eye is obstructed by a person or some other object Push switch to the off position or replace Fig 6 A Not Applicable on serial no s above 35 700 Left Hand Unit Shown Figure 4 Figure 6 Service Manual SST 4035E Quikser...

Page 7: ...ect Fig 6 C Remove Obstructions 4 Faulty wire connection Check all connections repair or replace 5 Defective PC Board Replace Fig 4 f 6 Handicap button pushed in or the switch is defective Trouble Probable Cause Probable Solution 1 Motor shaft pulley or block pulley is loose Tighten pulley or replace 2 Broken drive belt Replace the defective part Trouble Probable Cause Probable Solution 1 Thermal ...

Page 8: ...Figure 7 Service Manual SST 4035E Quikserv Corp quikserv com 1 800 388 8307 Fax 713 849 5708 Electrical Component Layout ...

Page 9: ...Figure 7 A Service Manual SST 4035E Quikserv Corp quikserv com 1 800 388 8307 Fax 713 849 5708 Electrical Component Layout After Serial No 38600 ...

Page 10: ...Assembly E J 4451 Limit Switch 2 F 4460 P C Board H 1052 Drive Belt I 4401 Capacitor L 1917 Slide N 5548 Complete Component Rack P 4430 500MA 250V P C Board Fuse Figure 8 Service Manual SST 4035E 10 Quikserv Corp quikserv com 1 800 388 8307 Fax 713 849 5708 Replacement Parts for Single Sliding Door ...

Page 11: ...ic Ring D 4403 Set of Thru Beam Eyes D 4404 Set of Up Eyes Figure 9 Service Manual SST 4035E 11 Quikserv Corp quikserv com 1 800 388 8307 Fax 713 849 5708 Important Wire connection must be made as shown Failure to make the correct connection could result in eye set damage or improper operation Warning For your own safety turn power switch OFF before removing the access panel Eye Set Hookup ...

Page 12: ...annot be met contact the store and make other ar rangements 6 Warranty parts sent to service companies are parts previously decided on that should cover the necessary repairs Additional parts will be sent upon notification to Quikserv Corp 7 Quikserv Corp needs to be notified of any ex tra parts either to be sent back or to be kept by the service technician Any parts that were replaced must be ret...

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