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1-877-420-1330

 

Quest 215 Dual 

Installation, Operation and Maintenance Instructions

6

www.QuestHydro.com

[email protected]

The remote controls of the Quest 215 Dual are powered by a low voltage circuit (24 VAC) and must NEVER contact or 

be connected to a high voltage circuit. The control wires leaving the Quest 215 Dual and the remote control panels are 

numbered and color-coded to prevent confusion. Some of the control wires leaving the Quest 215 Dual may not be used 

with certain control panels and should be left safely disconnected with wire nuts taped onto the stripped ends. Be sure 

to consult the electrical schematic in this manual or inside the access panel of the Quest 215 Dual before making the 

control connections.

 

4.3 Condensate Water Removal

 

Condensate drains by gravity via the drain port. Use 3/4” male NPT PVC pipe. Route drain pipe to drain. Install a trap if 

possible. Take care when installing drain pipe to drain port. Use an adjustable wrench to secure the drain port. An optional 

condensate pump kit may be installed if a lift is required to dispose of the condensate. The condensate pump kit can be 

ordered directly from the factory. See the optional parts list for information on the kit. 
When installing the drain hose make sure the feet are extended such that the dehumidifier is 2 1/2” off the ground. 

Then coil the drain hose under itself or position a spacer to lift the hose 1” off the ground after the hose has touched the 

ground. This procedure will create a trap that ensures your unit drains correctly. See the diagram below for further visual 

clarification.

 

4.4 Installation Diagram

 

B

B

A

B

A

A
A

A

A

B

Optional Humidistat 

(4020175)

Bottom view of 

unit and bracket

Bracket (4036668)

note: plumb condensate 

water to drain or 

reclamation reservoir

P-trap

(see section 4.5 for more info)

B

B

Summary of Contents for 215 Dual

Page 1: ... 1330 www QuestHydro com info QuestHydro com Read and Save These Instructions Specifications subject to change without notice 1 Quest215Dual Water Removal Rates Pints Day 215 pints 80 F 60 AHAM 215 Dual PATENTS D570 988 8 069 681 9 052 132 The Quest 215 Dual is the largest capacity of the group This unit removes up to 215 pints of water per day using only 6 9 amps 230V Ideally suited for commercia...

Page 2: ...7 1 Standard Air Filter 10 7 2 High Efficiency Air Filter 10 7 3 Impeller Fan Oiling 10 7 4 Optional Fresh Air Return 10 8 Service 10 8 1 Warranty 10 8 2 Technical description 11 8 3 Troubleshooting 11 8 4 Refrigerant Charging 13 8 5 Impeller Fan Replacement 13 8 6 Compressor Capacitor Replacement 13 8 6A Checking Compressor Motor Circuits 13 8 6B Replacing Burned Out Compressor 14 8 6C Replacing ...

Page 3: ...GROUND FAULT INTERRUPT OUTLET DO NOT use the device as a bench or table DO NOT place the device directly on structural members Provide vibration isolation in order to minimize operational vibration and or noise A drain pan MUST be placed under the unit if installed above a living area or above an area where water leakage could cause damage Never operate a unit with a damaged power cord If the powe...

Page 4: ... problems should be addressed or noted in calculations 2 Registrations The Quest 215 Dual units conform to unified standard UL 60335 2 40 3 Specifications Unit 4035400 215 Dual Blower Tested with duct collars on 526 CFM 0 0 WG 495 CFM 0 2 WG 458 CFM 0 4 WG Power 1500 Watts 80 F and 60 RH Supply voltage 220 240 VAC 1 Phase 60 Hz Current Draw 6 9 Amps Energy Factor 2 9 Operating Temp 56 F Min 95 F M...

Page 5: ... with steel hanger straps or a suitable alternative from structural members unit must be supported from underneath Don t hang from sides or ends Remember to place a drain pan under the unit if it is suspended above a finished area or above an area where water leakage could cause damage The Quest 215 Dual should be located near the existing air handling system to minimize the required ductwork for ...

Page 6: ...rt Use 3 4 male NPT PVC pipe Route drain pipe to drain Install a trap if possible Take care when installing drain pipe to drain port Use an adjustable wrench to secure the drain port An optional condensate pump kit may be installed if a lift is required to dispose of the condensate The condensate pump kit can be ordered directly from the factory See the optional parts list for information on the k...

Page 7: ...ply Duct Kit P N 4028607 A factory designed supply duct kit can be purchased to accept 10 ducting to both outlets of the Quest Dual Contact your dealer or call 1 800 533 7533 to order 4 5B Return Duct Kit P N 4028610 A factory designed return duct kit can be purchased to accept 12 ducting Contact your dealer or call 1 800 533 7533 to order 5 Control Options The Quest 215 Dual can be equipped with ...

Page 8: ...RNING Allowing yellow wire to contact red or white wire will destroy the transformer Dehumidifier on Connect yellow and blue wires Fan only on Connect yellow and green or brown wires Accessory power 24volt AC power supply available for HVAC accessories between yellow and white and or red wire Red and white wires are common with each other Quest DEH 3000 dehumidification ventilation control YELLOW ...

Page 9: ...Operating Voltage 24 VAC Max Current DMP COMP FAN 1 AMP each Humidity Range Accuracy 10 95 RH 5 Auxillary Relay Capacity 5 Amps 24VAC Temp Range Accuracy 30 90 F 2 Size 4 95 L x 1 06 W x 4 19 H Major Operations Digital control of Relative Humidity Digital Set Point Fan Filter Operation Programmable Ventilation Timer Large easy to read backlit LCD display Easy interaction with air handler fan Inter...

Page 10: ... filter is available for the Quest 215 Dual This filter is rated as 90 95 efficient by the ASHRAE Dust Spot test method 52 76 The high efficiency pleated microglass paper filter should be used in conjunction with the standard filter and placed directly beneath the standard filter This filter is able to remove allergy causing particles from the airstream The high efficiency filter has a much larger...

Page 11: ...n liquid refrigerant during normal operation A flooded evaporator should maintain nearly constant pressure and temperature across the entire coil from inlet to outlet The mixture of gas and liquid refrigerant enter the accumulator after leaving the evaporator coil The accumulator prevents any liquid refrigerant from reaching the compressor The compressor evacuates the cool refrigerant gas from the...

Page 12: ...frosted continuously Dehumidification is being called for 1 Defrost thermostat loose or defective Sec 7 8 2 Low refrigerant charge 3 Dirty air filter s or air flow restricted 4 Excessively restrictive ducting connected to unit No ventilation Ventilation is being called for 1 Loose connection in ventilation control circuit 2 Loose connection in damper power circuit 3 Defective fresh air damper Unit...

Page 13: ... a unitary assembly consisting of the motor and impeller fan If defective the complete assembly must be replaced 1 Unplug the power cord 2 Remove the cabinet access panel 3 Remove the screw attaching the impeller fan support bracket to the base 4 Disconnect the impeller fan leads inside the electric box 5 Remove fan bracket assembly by removing 3 screws from the bracket and inlet ring assembly 6 R...

Page 14: ...ctive only if the system is monitored after replacing the compressor to insure that the clean up was complete 1 This procedure assumes that the previously listed compressor motor circuit tests revealed a shorted or open winding 2 Remove and properly dispose of the system charge DO NOT vent the refrigerant or allow it to contact your eyes or skin 3 Remove the burned out compressor Use rubber gloves...

Page 15: ...anism If the Quest 215 Dual operates in conditions that develop frost on the evaporator it will sense the frost build up and automatically defrost the evaporator The Quest 215 Dual may not appear to be operating correctly during the defrost sequence but once the defrost sequence is completed the Quest 215 Dual will resume dehumidifying 8 7B Programmable Ventilation Timer The ventilation timer cont...

Page 16: ...er will take approximately 1 minute to cycle from closed to open or from open to closed If the electric ventilation damper fails to operate 1 Check that the wiring is correct and that voltage is present at the damper motor 2 Check for any obstruction inside the damper If the electric ventilation damper fails to operate after performing these checks it must be replaced 8 10 Condensate Pump Kit An o...

Page 17: ...ED 15 RED 16 COMPRESSOR RELAY BLU 18 BLK 20 BLK 8 BLK 21 WHT 22 WHT 22 DFS STRAIN RELIEF BUSHINGS MOLDED 115V PLUGW GROUND HUMIDITY CONTROL SWITCH OPTIONAL DAMPER BLOWER SWITCH N O MAKE SUREWIRE IS CAPPED IF DAMPER IS NOT USED 1 5 9 13 14 12 8 4 1 5 9 13 14 12 8 4 1 0 4 6 B L K C O R D BLK CORD BLK CORD LINE NEUTRAL WHT CORD WHT 22 WHT CORD BLK 20 BLK 21 BLK 8 21 BLK 8 YEL 11 YEL 9 RED 14 15 RED 1...

Page 18: ...Evaporator Coil 5 4029510 1 Filter Drier 6 4032229 1 215 Dual Thermostat Defrost Control 7 4036493 1 215 Dual Compressor 4036516 1 215 Dual Compressor Overload NOT SHOWN Item Part No Qty Description 8 4036492 1 215 Dual Impeller 9 4033032 05 1 215 Dual Capacitor Run 45 MFD 370V 10 4035235 02 1 215 Dual Capacitor Fan 5 MFD 370V Dry 11 4020924 1 Relay SPDT 24V 15A 12 4022484 1 Relay SPST 24V 30A 13 ...

Page 19: ... info QuestHydro com PART NO QTY DESCRIPTION 4020175 1 Controller Humidity 4028614 1 Pump Kit 110 120V 4028607 1 Supply Duct Kit 4028610 1 Return Duct Kit 4027370 1 DEH 3000 Control 4028531 1 DEH 3000R Control Remote 4036668 2 Bracket Hanging 2 Required 4036686 1 Ratchet 1 4 Set of 4 Optional Parts List ...

Page 20: ...ns The end user is responsible for normal care This warranty does not cover any defect malfunction etc resulting from misuse abuse lack of normal care corrosion freezing tampering modification unauthorized or improper repair or installation accident acts of nature or any other cause beyond Therma Stor LLC s reasonable control LIMITATIONS AND EXCLUSIONS If any Quest 215 Dual Dehumidifier part is re...

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