FREQUENTLY ASKED QUESTIONS
8
Its not necessary to turn the system off when
leaving the house for short periods of a few days
but for longer absences you may feel more
comfortable isolating the power and water to the
system. On return simply open the water supply
and power the system up. Vent the boiler every
minute for 15 seconds over a period of 5 minutes
to slow down the rate the boiler heats up. This
provides time for the temperature to transmit
across the stainless steel walls of the boiler where
the thermistor sits.
We recommend installing a PurityPRO purifier
to remove all limescale. To upgrade call 01483
617000.
Two years subject to the conditions set out in the
pre-installation guide, a RODI system installed to
feed the Quatreau 553-B or CS unit and annual
servicing carried out by a Pure H2O Technician
(during the warranty period). Extend your warranty
to 5 years simply by taking out a 5 year service
agreement.
At time of annual service by a Pure H2O
technician.
This could be caused as a result of too little water
or by the gas regulator being set to high. Follow
instructions on the front panel of the 553-B to
reduce the setting.
If the level of fizz has been good and then
reduces the most likely cause is that the gas is
running out. Replace gas bottle. Sometimes the
pump can deactivate. To reset simply power
down then back on again. You should hear the
pump engage when you run off sparkling water.
Pre January 2019 unvented models:
The boiling flow can be controlled by the PRV
located on the side of the Quatreau 553-B or CS.
To adjust flow simply pull the knob out to unlock
(you will hear/feel it click).
To increase flow rate
, first activate the boiling
water function so you can watch the flow of water,
then turn the knob clockwise until desired flow is
reached.
I am going on holiday, do I
need to do anything to the
system?
I live in a hard water area, how
does this affect the system?
What is the warranty period?
When do the filters need
changing?
The sparkling water function is
spluttering, what should I do?
My sparkling water appears to
be flat.
Can I adjust the flow of boiling
water
