Quantum ValueLoader DLT VS160, User Manual

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Diagnostics and Troubleshooting
Troubleshooting
50 ValueLoader DLT VS80/DLT VS160 Tape Autoloader User Manual
Cannot load the cleaning
cartridge.
• Make sure you are using a Quantum DLT1 compatible
cleaning cartridge.
• Contact your service representative.
Media Compatibility
Media format invalid for
drive type.
• You attempted to load incompatible media into the tape drive.
Ensure your media and format is compatible with a DLT VS80
or DLT VS160 tape drive.
Media is labeled as write
protected by the host
server, but restore from
tape successful.
• Media with the DLT4000 format was loaded into the tape
drive. The data is readable, but the media must be bulk erased
before the tape drive can write to this cartridge.
Media is rejected by the
tape drive. Restore from
tape NOT successful.
• You attempted to load media with an invalid format (DLT7000
or DLT8000), an improperly degaussed cartridge, or an invalid
cartridge type (DLTtapeIII or non-Quantum cleaning
cartridge) or the tape drive’s read/write head is dirty. The tape
drive rejects the cartridge in these cases. If the cartridge format
or cartridge type is invalid, replace the cartridge. If the read/
write head is suspected as being dirty, clean the tape drive. If
the format is invalid, or the tape is improperly degaussed, the
media must be thoroughly degaussed before the DLT VS80 or
DLT VS160 tape drive can use this tape.
Media Attention LED Issues
Contamination by loose
debris.
• Avoid contamination by ensuring that the ValueLoader is
installed in a clean, contamination-free environment.
Cartridges should be stored vertically in their plastic cases.
Continue cleaning the tape drive as needed.
Contamination by head
staining (caused by
adhesion of chemicals that
are present in tape media
to the head surface.)
• One or two passes with the cleaning cartridge should resolve
the Media Attention LED caused by normal head staining. If a
cleaning cartridge is unsuccessful in resolving a cleaning light
after three or more attempts, the cleaning cartridge may be
contaminated, and should NOT be used in another drive.
Problem Solution