StorNext QM1200, QS1200 or QS2400 Base System - Replacing a Controller
April 2015
Quantum Corporation
- 9 -
3.
Use either the GUI (first bullet) or the CLI (second bullet) to bring the controller online.
—
From the Hardware pane in the Array Management Window, right-click the picture of the controller, and
select
Advanced >> Place >> Online
.
—
Run the following command:
SMcli <DNS-network-name-or-IP-address> -c “set controller [(a | b)]
availability=online”;
4.
Reconnect all cables that were disconnected when you removed the failed controller.
Checking Controller LEDs
1.
Look at the LEDs on the new controller to make sure that the controller is rebooting correctly.
Figure 9 Controller LEDs
1.
Host Link 1 Service Action Required LED (Green)
2.
Host Link 2 Service Action Required LED (Green)
3.
Host Link 3 Service Action Required LED (Green)
4.
Host Link 4Service Action Required LED (Green)
5.
Battery Service Action Required LED (Amber)
6.
Controller Service Action Allowed LED (Blue)
7.
Controller Service Action Required LED (Amber)
The seven-segment display shows the sequence
OS+ Sd+ blank-
to indicate that the controller is performing
Start-of-day (SOD) processing. After the controller successfully completes rebooting, the seven-segment display
shows the Tray ID matching the seven-segment display on the second controller. After this time, you can discover
the new controller by using the storage management software.
2.
Check the Controller Service Action Required LED, and look at all of the base system’s Service Action Required
LEDs. Based on the LED status, perform one of these actions:
—
All of the Service Action Required LEDs are off,
and
the Array Management Window indicates an
Optimal status
– Go to step
—
Any of the base system’s Service Action Required LEDs is on
– Check that the new controller canister has
been installed correctly. Reinstall the controller canister, if necessary. Go to step
3.
Did this action correct the problem?
—
Yes
– Go to step
—
No
– If the problem is not resolved, contact your Customer and Technical Support representative.
4.
Using the LEDs and the storage management software, check the status of all of the trays in the storage array.
