Quantum StorNext QD6000, Replacing Manual

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Copyright © 2012 NetApp, Inc. All rights reserved. 1
NetApp® E-Series Storage Systems: Replacing an ESM Canister in
the DE6600 Drive Tray
To download SANtricity ES Storage Manager and related product documentation, go to the NetApp
Support Site at support.netapp.com .
Before you replace the environmental services module (ESM) canister in the DE6600 drive tray, gather antistatic
protection and a replacement ESM canister.
ATTENTION Possible equipment damage
–
If you perform this procedure with the power turned on, you must complete
it within 15 minutes to prevent the possibility of overheating the equipment.
You can determine whether you have a failed ESM canister in two ways:

The Recovery Guru directs you to replace a failed ESM canister.

You locate the failed ESM canister by checking the ESM Service Action Required LED.
ATTENTION Possible hardware damage
–
To prevent electrostatic discharge damage to the tray, use proper antistatic
protection when handling tray components.
1. Gather support data about your storage array by using one of these methods:
—
Use the storage management software to collect and save a support bundle of your storage array. From the Array
Management Window, select
Monitor >> Health >> Collect Support Data
. Then name and specify a location on
your system where you want to store the support bundle.
—
Use the command line interface (CLI) to run the
save storageArray supportData
command to gather
comprehensive support data about the storage array. For more information about this command, refer to the
Command Line Interface and Script Commands
. Running this command can temporarily impact performance on
your storage array.
2. Did the Recovery Guru direct you to replace a failed ESM canister?
—
Yes
– Go to step 3 .
—
No
– Run the Recovery Guru to identify the failed component.
3. Put on antistatic protection.
4. Unpack the new ESM canister.
a. Set the new ESM canister on a flat, static-free surface near the drive tray.
b. Save all packing materials in case you need to return the ESM canister.
This procedure is for systems running SANtricity
®
10.83 and later.