Quantum StorNext G300 R520 Hardware Manual Download

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Chapter 4: Contacting Quantum

StorNext G300 Gateway Appliance Hardware Guide

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Summary of Contents for StorNext G300 R520

Page 1: ...Hardware Guide StorNext G300 R520 Gateway Appliance...

Page 2: ...ntum Logo Backup Recovery Archive It s What We Do Be Certain Be Quantum Certain DLT the DLT Logo DLTSage DLTtape the DLTtape Logo DXi DXi Accent Dynamic Powerdown FastSense FlexLink GoProtect GoVault...

Page 3: ...This Document With Adobe Reader 2 About the StorNext G300 Hardware 3 About the StorNext G300 Gateway Appliance 3 Hardware Specification 3 Network Connectivity 4 StorNext G300 Gateway Appliance Licensi...

Page 4: ...Upgrade G300 Firmware 34 Obtain and Install StorNext Licenses 34 Obtain StorNext Licenses 34 How to Configure the Laptop Network Settings 36 Access the Service Menu via the Service Port 38 Install St...

Page 5: ...ion is provided in this revision Since the firmware upgrade procedure will be updated more frequently in G300 Release Notes updated the firmware upgrade section to point to the Release Notes See Upgra...

Page 6: ...Quantum provides contact information for the Quantum Technical Assistance Center Chapter Contents Navigating This Document With Adobe Reader on page 2 explains how to navigate this document with Adobe...

Page 7: ...ient in a StorNext Metadata Network providing LAN client access to the StorNext disk SAN Your StorNext G300 system hardware has been pre installed and is ready to operate with a minimum of additional...

Page 8: ...hich provides two 1 GbE Ethernet and one 2 port PCIe expansion card which provides two 10 GbE Ethernet ports The embedded 1 GbE port Eth1 on the G302 system is not configurable and remains unused The...

Page 9: ...Gateway Metrics Report is a useful tool for understanding LAN network and client performance characteristics For more information see the latest version of the StorNext User s Guide or view the video...

Page 10: ...take or avoid this action could result in loss of data or harm to equipment Warning WARNING Indicates potential hazards to personal safety Consequences if not followed Failure to take or avoid this a...

Page 11: ...ied although it is not shown TSM_control stop is the same as TSM_control stop For all UNIX based commands words in italic are variables and should be replaced with user defined values cvaffinity filen...

Page 12: ...Next G300 Gateway Appliance Hardware Guide File and directory names menu commands button names and window names are shown in bold font data upload Menu names separated by arrows indicate a sequence of...

Page 13: ...ntly Refer to the Quantum StorNext Compatibility Guide for the complete list of browsers supported by StorNext Product Safety Statements Quantum will not be held liable for damage arising from unautho...

Page 14: ...Chapter 1 Introduction Product Safety Statements 10 StorNext G300 Gateway Appliance Hardware Guide...

Page 15: ...Chapter 1 Introduction Product Safety Statements StorNext G300 Gateway Appliance Hardware Guide 11...

Page 16: ...Chapter 1 Introduction Product Safety Statements 12 StorNext G300 Gateway Appliance Hardware Guide...

Page 17: ...Hardware Overview This chapter contains the following sections The StorNext G300 System StorNext G300 Connectivity on page 23 Relocating the System on page 30 The StorNext G300 System Figure 1 shows t...

Page 18: ...StorNext LAN Clients The MDC Nodes contain redundant hard drives in a RAID 1 configuration ensuring high availability of the system software System Front View Figure 2 shows and Table 1 describes the...

Page 19: ...n a rack When one of these buttons is pushed the LCD panel on the front and the blue system status indicator on the back blink until one of the buttons is pushed again 3 LCD menu buttons Allows you to...

Page 20: ...1 are used to store the operating system and StorNext software Drive bays 2 through 7 are empty and reserved for Quantum use Unlabeled indicators connectors and buttons are reserved for Quantum Servic...

Page 21: ...are shown in Figure 4 Drive Status Indicator Pattern RAID Only Condition Blinks green two times per second Identify drive preparing for removal Off Drive ready for insertion or removal Note When syst...

Page 22: ...8 StorNext G300 Gateway Appliance Hardware Guide Figure 4 StorNext G301 Rear View Figure 5 shows the rear indicators connectors and buttons of the StorNext G302system See Table 3 for information on th...

Page 23: ...des access to the LAN client networks ports 5 and 6 3 PCIe slot 3 Not used 4 Dual port 8Gb FC HBA PCIe Slot 4 These ports provide access to the SAN Network to StorNext Storage 5 iDRAC Enterprise port...

Page 24: ...indicator 2 Activity indicator 1 2 Indicator Status Indicator Code Link and activity indicators are off The NIC is not connected to the network Link indicator is green The NIC is connected to a valid...

Page 25: ...if power is present or if a power fault has occurred Figure 7 Power Supply Indicator Table 4 Power Supply Status Indicator Indicator Status Indicator Code Not lit AC power is not connected Green The...

Page 26: ...receive different input voltages they can output different wattages and trigger a mismatch Caution Combining AC and DC power supplies is not supported and triggers a mismatch Note Each AC power supply...

Page 27: ...component into an available power outlet as shown here see Figure 8 on page 23 Note Quantum recommends attaching the primary and secondary power connections to alternate power sources for resiliency Q...

Page 28: ...vidual network interfaces and NOT a combination of both Physical ports 3 and 4 are dedicated to the MDC network Ports 5 through 10 are dedicated to the LAN client network When bonded the LAN client ne...

Page 29: ...Table 5 Network Configuration Physical Ethernet Port Number Logical Ethernet Port Number Port Physical Location Port Function Network Bonds S eth0 Embedded Port 1 Reserved for Quantum Service n a 2 e...

Page 30: ...ort 1 Metadata Network 1GbE Bond 0 The MDC network is always a bonded Bond 0 network The customer doesn t have the option to break the bond 4 eth3 PCIe Slot 1 Port 2 Metadata Network 1GbE 5 eth6 PCIe...

Page 31: ...r Logical Ethernet Port Number Port Physical Location Port Function Network Bonds S eth0 Embedded Port Port 1 Service n a 2 eth1 Embedded Port Port 2 Unused Unavailable The OS does not recognize this...

Page 32: ...om other vendors are not compatible with the FC HBA card used in the StorNext G300 Twinax cables have the adapters built into the end of the cable so they do not require SFP adapters Connect the FC ho...

Page 33: ...Chapter 2 Hardware Overview StorNext G300 Connectivity StorNext G300 Gateway Appliance Hardware Guide 29 Figure 11 StorNext G300 SAN Cabling StorNext DISK SAN Primary Storage RAID...

Page 34: ...00 Gateway Appliance Hardware Guide Relocating the System If you ever need to relocate the system to a different location please contact Quantum Customer Support for additional information The system...

Page 35: ...e G300 on page 32 Upgrade G300 Firmware on page 34 Obtain and Install StorNext Licenses on page 34 Install and Configure StorNext NAS on page 40 System Serial Numbers and Service Tag on page 41 Adding...

Page 36: ...Halt I O access to all LAN clients 2 On each LAN client unmount the file systems on the clients to avoid stale mount point messages Note Step 2 is only required when a single G300 is powered off and...

Page 37: ...from the default used here 2 Enter stornext for the username at the prompt 3 Enter the password for the stornext user account 4 At the command prompt enter the following to gain root user access 5 En...

Page 38: ...tewaydocs Obtain and Install StorNext Licenses Obtain StorNext Licenses Some StorNext feature licenses are pre installed on your system and others must be purchased and then enabled by installing a li...

Page 39: ...hthe system Example ECF4BCEECC0E linux 0 xcellis13 A list of StorNext features already licensed and enabled on your system A list of purchased StorNext add on features for which you wish to enable lic...

Page 40: ...ws Note You may also be able to access the system within the metadata network from a laptop In this case skip this procedure and instead use the StorNext Management public or LAN Client network settin...

Page 41: ...d then click Properties The Internet Protocol Version 4 TCP IPv4 Properties dialog displays 4 Click the radio button next to Use the following IP address and enter the following Note It s a good idea...

Page 42: ...e Port The system contains an integrated 1GbE Ethernet port that is dedicated for Service access called the Service Port The Service Port on the system is configured with unique a factory set IP addre...

Page 43: ...g to gain root user access 5 Enter the password for the stornext user account again when prompted 6 Press Enter 7 Launch the Service Menu script by typing The Service Menu displays Install StorNext Li...

Page 44: ...via the Service Menu For StorNext 5 Release 5 3 0 StorNext NAS required a StorNext NAS license and enablement of NAS in the Service Menu As of StorNext 5 Release 5 3 1 while the StorNext NAS license...

Page 45: ...the system serial number is from the GUI of a StorNext MDC in the same metadata network as the StorNext G300 Gateway Appliance Select Help About Gateways Serial numbers for all active Gateway systems...

Page 46: ...be taken to the install wizard for configuration 4 From the Service Menu type 0 to invoke the Install Wizard The Install Wizard Menu displays 5 Select 1 for the Advanced Settings option The Advanced S...

Page 47: ...rNext restarts automatically Note If you want a multi mount environment in StorNext you will need to make sure that the FSnameserver file matches across all machines on the SAN including the StorNext...

Page 48: ...Chapter 3 Basic System Operations Adding or Removing File Systems After Initial Configuration 44 StorNext G300 Gateway Appliance Hardware Guide...

Page 49: ...ntly asked questions FAQs StorNext Appliance Upgrades To request a StorNext software upgrade for StorNext Appliances open a support ticket at https onlineservice quantum com For further assistance or...

Page 50: ...als FAQs firmware downloads product updates and more in one convenient location Benefit today at http www quantum com ServiceandSupport Index aspx eSupport Submit online service requests update contac...

Page 51: ...G300 Gateway Appliance Hardware Guide 47 Worldwide End User Product Warranty For more information on the Quantum Worldwide End User Standard Limited Product Warranty http www quantum com serviceandsu...

Page 52: ...Chapter 4 Contacting Quantum 48 StorNext G300 Gateway Appliance Hardware Guide...

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