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Signal doesn't pass through a short or thin wall 

Range is highly dependent on the physical environment. In a line-of-sight location, with elevated 
and calibrated antennas, range predictions are quite accurate. This is not true in a “typical” office 
building, where the walls may be simple drywall (which is almost transparent to microwaves), or 
could be plaster with metal underneath. Most sites are somewhere between these two extremes, 
and consist of a mixture of surfaces. You can’t tell what is inside a wall by just looking at it, and 
we can’t tell you exactly what distance you will achieve. Consider published range information to 
be typical, average, common or usual. Do not expect it to be exact. 

Signal strength drops when a cell phone is used in the area 

Range also depends on the electronic environment. If other equipment that could cause 
interference is nearby, the range of your transceiver could vary widely, and could change 
suddenly when the other equipment activates. This is particularly true for 802.11b installations, 
which share their frequencies with microwave ovens, cordless phones, wireless hi-fi speakers, 
electronics toys and similar devices. Try to keep your system away from other transmitters, and 
from other sources of electrical noise, such as large motors, spot welders, and similar 
“electronically noisy” devices. 

Range is shorter than it should be 

Repeat some tests late in the evening, or on a weekend, when there may be less interference. 
However, some users leave their networks turned all the time so this test is not foolproof. By all 
means, try more than one channel. Your range problem may just be a nearby user whose system 
uses your present test channel. 

Interference from fluorescent lights 

If you mount an access point close to fluorescent light fixtures, the lamp glow appears constant, 
but inside the lamp tube, ionization appears and disappears 120 times a second. This can 
modulate or “chop” an incoming signal and interfere with reception. 

When too much range is undesirable 

Too much range is not necessarily a good thing. At first it would appear that you would want as 
much range as possible, but with the increase in range comes an increase in interference 
potential, as your unit hears not only your other units but also manages to hear the systems of 
other companies up and down the street. If you have a large installation, you will also wind up 
with more than one access point using the same channel. If a remote unit hears two or more 
access points, this will slow the network network. 

Prevent access to wireless networks from outside the building 

Excess 

transmit

 range presents a special reverse problem. For example, putting an access point 

adjacent to a second floor bay window invites anyone with the right software on the street below 
to pick up and enjoy all network transmissions. We discuss some possible solutions to this 
problem further on. 

Problems with Network Connectivity 

If you cannot connect to the wireless network, try the following:  

Summary of Contents for ZW9WM3B2100

Page 1: ...rity Troubleshooting Specifications Glossary Support and Warranty Customer Support Software License Safety and Regulatory Notices Limited Warranty Legal Notices Copyright 2002 Intel Corporation All rights reserved Intel Corporation 5200 N E Elam Young Parkway Hillsboro OR 97124 6497 Intel Corporation assumes no responsibility for errors or omissions in this document Nor does Intel make any commitm...

Page 2: ...twork Name Each wireless network uses a unique Network Name to identify the network This name is called the Service Set Identifier SSID When you set up your wireless adapter you specify the SSID If you want to connect to an existing network you must use the name for that network If you are setting up your own network you can make up your own name and use it on each computer The name can be up to 3...

Page 3: ...th of each intended access point location If you encounter problems while surveying the site make sure your transmitter laptop is not located on a wall containing metal such as an air conditioning duct which will interfere with the range of your signal Simply move the transmitter and test the signal strength again For users to have seamless coverage when moving from access point to access point th...

Page 4: ... There are a few things you can do to make it more difficult for outsiders to access your network Change the default network name of your WLAN Every manufacturer s default settings are public knowledge Do not allow the name of your network to be broadcasted by your access points This makes it more difficult for hackers to identify your network Enable Wired Equivalent Privacy WEP encryption which i...

Page 5: ...y or the Windows XP wireless configuration feature can be used to configure wireless network settings The instructions below include steps for installing the PROSet utility and for turning off the Windows XP configuration feature If you do not turn off the Windows XP feature you will not be able to use PROSet to configure wireless network settings For information on how to use the Windows XP featu...

Page 6: ...Network Connections menu screen for installation of utility software If the Intel R PRO Network Connections menu screen does not appear or if it does not have a menu item for Wireless LAN Adapters you can start the PROSet installer manually using Start Run and browsing to the file PROSet msi in the path APPS PROSet 2K NET32 on the Intel CD supplied with the product Skip Steps 13 and 14 below and c...

Page 7: ... click Next 25 On the Setup Type screen verify that Typical is selected then click Next 26 On the Ready to Install the Program screen click Install 27 After the software is installed on your computer click Finish Click Exit to close the Intel R PRO Network Connections screen 28 To launch the Wireless Administration Tools follow the path Start Programs Intel R PRO Wireless Access Point Administrati...

Page 8: ... found click Next 8 On the Network Name screen click Next to accept the default Network Name SSID 101 or enter a specific SSID for your network then click Next 9 On the Data Encryption screen click Next to accept the default encryption setting None or enter specific encryption settings for your network then click Next 10 On the Found New Hardware Wizard screen click Finish Proceed to install Intel...

Page 9: ...u item for Wireless LAN Adapters you can start the Administration Tools installer manually using Start Run and browsing to the file APAdmin msi in the path APPS PROSet 2K NET32 on the Intel CD supplied with the product Skip Steps 19 and 20 below and continue with Step 21 19 On the Intel R PRO Network Connections screen click Wireless LAN Adapters This screen may have been launched in step 4 above ...

Page 10: ...indows does not detect the new hardware see Troubleshooting 3 Insert the Intel CD into your CD drive Windows installs the driver from the CD If the installation does not start automatically click Next on the Add New Hardware Wizard screen 4 On the Network Name screen click Next to accept the default Network Name SSID 101 or enter a specific SSID for your network then click Next 5 On the Data Encry...

Page 11: ...or installation of the Administration Tools If the Intel R PRO Network Connections menu screen does not appear or if it does not have a menu item for Wireless LAN Adapters you can start the Administration Tools installer manually using Start Run and browsing to the file APAdmin msi in the path APPS PROSet WN98SEME on the Intel CD supplied with the product Skip Steps 17 and 18 below and continue wi...

Page 12: ...Next to accept the default Network Name SSID 101 or enter a specific SSID for your network then click Next 6 On the Data Encryption screen click Next to accept the default encryption setting None or enter specific encryption settings for your network then click Next 7 On the Add New Hardware Wizard screen click Finish 8 When prompted to restart the computer click No You will restart it manually la...

Page 13: ...PROSet WN98SEME on the Intel CD supplied with the product Skip Steps 18 and 19 below and continue with Step 20 18 On the Intel R PRO Network Connections screen click Wireless LAN Adapters You can display this screen by removing and re inserting the Intel CD or by running autorun exe from the CD 19 On the Intel PRO Wireless LAN Adapters menu screen click Install AP Admin Tools 20 On the Welcome to ...

Page 14: ...plays NOTE If this is the first time you have created a profile click the profile named Default in the Profile List click the Edit button and rename the default profile in the Profile Name field on the General page Step 1 of 4 General Settings 4 Enter a profile name in the Profile Name field 5 Enter the network SSID in the Network Name SSID field 6 Click the operating mode to use Infrastructure or...

Page 15: ...1 Select the wireless adapter in the left side pane 2 From the General page click the Networks tab 3 Select the profile to add VPN settings to from the Profile List 4 Click the Edit button and the General page appears 5 Click the Network tab 6 Click the Configure button for the TCP IP Settings Make sure that Obtain an IP address automatically and Obtain DNS address automatically is selected 7 Clic...

Page 16: ...ile must be copied to a specific directory on the host computer from there it can be distributed to multiple computers Once the profile is received by the remote computer it will automatically be available for use from the Scan profile list If an attempt is made to edit a distributed profile that is password protected a password prompt will appear Automatically importing WLAN profiles is accomplis...

Page 17: ... the Profile List 4 Click the Delete button 5 Click Yes to permanently delete the profile Connecting to a Network Without a Profile To connect to an available network without a profile 1 Select the wireless adapter in the left side pane 2 From the General page click the Networks tab 3 Click the Scan button 4 Select the network profile name with no profile shown and click the Connect button 5 Click...

Page 18: ... environment to available networks in the range of your wireless adapter The Configuration Service constantly monitors your wireless adapter s connection status If no matching profiles are found in the Profile List for a network a dialog automatically displays the available network access points and computers ad hoc mode within range of the wireless adapter The Configuration Service can also be us...

Page 19: ...ain after rebooting your computer or after a suspend and resume cycle Disabling Automatic Connection The Configuration Service watches for another profile management service such as Windows XP Zero Config and AAA clients to be detected When another service is found the Configuration Service stops processing connection information and a dialog box gives you the option of disabling the Configuration...

Page 20: ...connect without creating a profile click No connect me directly without creating a profile Click Yes create a profile for this network now to create a new profile using the Profile Wizard 7 Click OK to connect to a network Connecting to a Network Using an Access Point An infrastructure network consists of one or more access points and one or more computers with wireless adapters installed Each acc...

Page 21: ...er to peer network is called a peer To create or join an ad hoc network enter a personal password Network related settings SSID operating mode WEP 128 bit encryption and IP addresses are automatically created Once a network connection is established after permission rights are given by other computers in the ad hoc network you can freely share files All wireless clients in the ad hoc network must ...

Page 22: ...change the default channel To change the channel click the Adapter tab and click the Configure button under Adapter Settings Select a channel from the 802 11b Channel List pull down menu Click OK to save the setting 13 Click OK to save the settings and return to the Networks page 14 After creating the new profile click the profile in the Profile List Profiles using infrastructure mode are indicate...

Page 23: ...will attempt to find an available network Refer to Configuration Service above for more information Switching Between Wired and Wireless Adapters Adapter switching enables your computer to automatically switch between wired and the Intel PRO Wireless LAN 7100 2100 3B Mini PCI adapter so your laptop computer can maintain the best possible connection to the network while moving from one location to ...

Page 24: ...nnot be used with fixed IP addressing Only Intel wired and wireless adapters are supported Adapter switching cannot be used on a Virtual Private Network VPN Adapter switching should not be applied while an active data transfer is in progress PROSet determines how many wireless adapters are present in the computer PROSet supports simultaneous wireless adapter operation for the following o 2 4 GHz a...

Page 25: ...Adapter Switching dialog and return to the General tab Back to Contents Page Copyright 2002 Intel Corporation Back to Contents Security Overview Wireless Security Security Guidelines Protecting Your Network Wireless Security Since wireless networking devices transmit information through radio waves it is imperative that you protect your information by configuring your security settings There are t...

Page 26: ...twork Authentication Types Encryption Keys WEP Encryption 802 1x IPSEC TKIP Virtual Private Networks Authentication Types The IEEE 802 1x standard provides a general authentication framework for 802 LANs and specifies an extensible authentication protocol EAP to enable LAN transport for many different types of authentication protocols Encryption Keys To protect client traffic the 802 11 standard d...

Page 27: ...er IPsec transport L2TP for configuration with ESP in UDP 802 11a and 802 11b can be augmented with VPN security to protect TCP IP based services Back to Contents Copyright 2002 Intel Corporation Back to Contents Setting Up WEP Encryption and Authentication Wired Equivalent Privacy WEP encryption and shared authentication provides protect for your data on the network WEP uses an encryption key to ...

Page 28: ...characters 0 9 a z or A Z in the pass phrase field WEP key Click Use WEP Keys to enable it Enter up to ten using 64 bit alphanumeric characters 0 9 A F or twenty six using 128 bit alphanumeric characters 0 9 A F in the WEP key field 9 Click OK to save the settings and return to the previous dialog NOTE You must use the same encryption type index number and WEP key as other devices on your wireless...

Page 29: ...n that includes a shipping dock check to see if problem coincides with the arrival of large trucks Personal systems can also interfere with your network Wireless speakers cordless earphones some Bluetooth devices and similar systems can be the source of an infrequent but hard to find the problem Some systems do not conform to wireless regulations Shut off suspect devices or remove them from the ar...

Page 30: ...in the evening or on a weekend when there may be less interference However some users leave their networks turned all the time so this test is not foolproof By all means try more than one channel Your range problem may just be a nearby user whose system uses your present test channel Interference from fluorescent lights If you mount an access point close to fluorescent light fixtures the lamp glow...

Page 31: ...button 6 Click the Security tab Make sure that the settings for WEP encryption are correct Check Adapter Switching 1 Select the wireless adapter in the PROSet left side pane 2 Select the Adapter Switching icon 3 Check that the adapter is Linked to the network Checking Adapter Statistics Adapter Statistics If the adapter is communicating with an access point infrastructure mode or other computers i...

Page 32: ... DBPSK Wireless Medium Orthogonal Frequency Division Multiplexing OFDM 5 GHz UNII Direct Sequence Spread Spectrum DSSS Channels 8 non overlapping 4 non overlapping Japan and selected other countries 3 non overlapping Range and Throughput Data Rates 54 48 36 24 18 12 9 6 Mbps 11 5 5 2 1 Mbps Indoor Range 40 ft 12m 54 Mbps 300 ft 91 m 6 Mbps 100 ft 30 m 11 Mbps 200 ft 60 m 1 Mbps Outdoor Range 100 f...

Page 33: ... bit 64 bit also called 40 bit and 128 bit WEP Quality of Service DCF CSMA CA Back to Contents Copyright 2002 Intel Corporation Back to Contents Glossary Numerical A B D E F I K M O P R S T U W Numerical 802 11 x A series of IEEE specifications for LANs currently 802 11b 802 11a and 802 11g Using any one of these extensions to the 802 11 standard permits wireless communication between a client and...

Page 34: ...adcast SSID Used to allow an access point to respond to clients on a wireless network by sending probes D Data Rate Information Rate Not all bits carry user information Each group packet of bits contains headers trailers echo control destination information and other data required by the transmission protocol It is important to understand the difference between bit rate and data rate since the ove...

Page 35: ...f Electrical and Electronics Engineers IEEE An organization involved in setting computing and communications standards ISM Bands A series of frequency bands set aside by the FCC for Industrial Scientific and Medical applications Users of these bands operate equipment on a shared basis meaning that they must expect and accept interference from other legal users Products manufactured for ISM Band us...

Page 36: ...An encryption algorithm designed at RSA Laboratories specifically a stream cipher of pseudo random bytes that is used in WEP encryption Remote Authentication Dial In User Service RAID An authentication and accounting system that verifies users credentials and grants access to requested resources Roaming Movement of a wireless node between two microcells Roaming usually occurs in infrastructure net...

Page 37: ...understand that WEP is not some CIA proof supercode It performs as intended giving the user a simple level of data security and protection from casual electronic eavesdropping Use of the 128 bit option at all possible times is recommended Remember that 802 11 devices transmit broadcast in all directions and that it is possible with very complex software to copy and decode WEP transmissions The tas...

Page 38: ...ist of all Intel support centers as well as their telephone numbers and business hours visit http www intel com support 9089 htm Back to Contents Please read all Restrictions and Disclaimers Copyright 2002 Intel Corporation Back to Contents Intel PRO Wireless LAN Products Software License Agreement INTEL SOFTWARE LICENSE AGREEMENT IMPORTANT READ BEFORE COPYING INSTALLING OR USING Do not use or loa...

Page 39: ...ivered by Intel on physical media Intel warrants the media to be free from material physical defects for a period of ninety 90 days after delivery by Intel If such a defect is found return the media to Intel for replacement or alternate delivery of the Software as Intel may select EXCLUSION OF OTHER WARRANTIES EXCEPT AS PROVIDED ABOVE THE SOFTWARE IS PROVIDED AS IS WITHOUT ANY EXPRESS OR IMPLIED W...

Page 40: ...el WM3B2100 Intel R PRO Wireless LAN 2100 3A Mini PCI Adapter model WM3A2100 Safety Notices Local Restrictions on 802 11a and 802 11b Radio Usage Safety Notices The FCC with its action in ET Docket 96 8 has adopted a safety standard for human exposure to radio frequency RF electromagnetic energy emitted by FCC certified equipment The Intel PRO Wireless LAN Mini PCI products meet the Human Exposure...

Page 41: ...ot be co located or operating in conjunction with any other antenna or radio transmitter It is recommended that the user limit exposure time if the antenna is positioned closer than 20 cm 8 inches Warning Intel R PRO Wireless LAN products are not designed for use with high gain directional antennas Use of such antennas with these products is illegal Use On Aircraft Caution Caution Regulations of t...

Page 42: ... cover replacement of adapter products damaged by abuse accident misuse neglect alteration repair disaster improper installation or improper testing If the adapter product is found to be defective Intel at its option will replace or repair the hardware product at no charge except as set forth below or refund your purchase price provided that you deliver the adapter product along with a Return Mate...

Page 43: ...RTY REPROCUREMENT COSTS LOSS OF USE BUSINESS INTERRUPTIONS LOSS OF GOODWILL AND LOSS OF PROFITS WHETHER ANY SUCH DAMAGES ARISE OUT OF CONTRACT NEGLIGENCE TORT OR UNDER ANY WARRANTY IRRESPECTIVE OF WHETHER INTEL HAS ADVANCE NOTICE OF THE POSSIBILITY OF ANY SUCH DAMAGES NOTWITHSTANDING THE FOREGOING INTEL S TOTAL LIABILITY FOR ALL CLAIMS UNDER THIS AGREEMENT SHALL NOT EXCEED THE PRICE PAID FOR THE P...

Page 44: ... no responsibility for errors or omissions in this document Nor does Intel make any commitment to update the information contained herein Other names and brands may be claimed as the property of others Intel R is a trademark or registered trademark of Intel Corporation or its subsidiaries in the United States and other countries Back to Contents Please read all Restrictions and Disclaimers Copyrig...

Page 45: ... by one of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This device complies with Part 15 of the FCC Rules Operation is subject to the following two ...

Page 46: ... OEM integrator will be responsible for re evaluating the end product including the transmitter and obtaining a separate FCC authorization End Product Labeling The final end product must be labeled in a visible area with the following Contains TX FCC ID HFSWM3B2100 Manual Information That Must be Included The OEM integrator has to be aware not to provide information to the end user regarding how t...

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