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SOFTPRO INSTALLATION GUIDE 

 

 

©2022 SoftPro Water Systems. All rights reserved. 

 

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The  pumping  rate  of  your  well  pump  must  at 
least equal the required backwash flow rate of 
your model. 

LOCATE WATER TREATMENT EQUIPMENT CORRECTLY 

Select  the  location  of  your  softener  tank  with  care. 
Various conditions which contribute to proper location 
are as follows:  

 

Locate as close as possible to the water supply 
source.  

 

Locate as close as possible to a drain.  

 

Locate in the correct relationship to other water 
conditioning equipment.  

 

Softener should be located near the supply line 
before  the  water  heater.  Temperatures  above 
120°F damage softeners.  

 

Do  not  install  a  softener  in  a  location  where 
freezing temperatures occur. Freezing may cause 
permanent  damage  to  this  type  of  equipment 
and will void the factory warranty.  

 

Allow sufficient  space  around  the  unit  for  easy 
servicing.  

 

Plumb in a bypass for your treated water where 
your water source is a community water supply, 
a  public  water  supply  or  if  you  wish  to  bypass 
water  used  for  a  geothermal  heat  pump,  lawn 
sprinkling, out-buildings, or other high demand 
applications.  

 

Keep  the  softener  out  of  direct  sunlight.  The 
sun’s heat may soften and distort plastic parts. 

 

Determine  the  best  location  for  your  water 
softener. Factor in the location of water supply 
lines, drain line and 120-volt AC electrical outlet. 

Subjecting  the  Softener  to  freezing  or 
temperatures  above  43°C  (110°F)  will  void  the 
warranty. 

MANUAL WATER BYPASS 

In case of an emergency such as softener maintenance, 
you  can  isolate  your  water  softener  from  the  water 
supply using the bypass valve located at the back of the 
control. In normal operation the bypass is open with the 
ON/OFF knobs in line with the INLET and OUTLET pipes. 
To isolate the softener, simply rotate the knobs clockwise 
(as indicated by the word BYPASS and arrow) until they 
lock. 

You can use your water related fixtures and appliances as 
the water supply is bypassing the softener. However, the 
water you use will be hard. To resume treated service, 
open  the  bypass  valve  by  rotating  the  knobs  counter-
clockwise.  

Please make sure bypass knobs are fully opened during 
service, otherwise the unsoftened water could bypass 
through the valve. 

 

 

 

 

 

 

 

 

 

 

You are now ready to install your new water 

softener system.

 

Summary of Contents for SOFTPRO ELITE

Page 1: ...thousands of happy customers As an industry leading company Quality Water Treatment prides itself on supporting and advising our valued customers on water treatment solutions for over 30 years Your S...

Page 2: ...SOFTPRO INSTALLATION GUIDE 2022 SoftPro Water Systems All rights reserved 2 FOR UPFLOW DOWNFLOW MODELS SOFTPRO ELITE WATER SOFTENER INSTALLATION GUIDE...

Page 3: ...his water softener on hot water supplies Do not install this unit where it may be exposed to wet weather direct sunlight or temperatures outside of the range specified above unless you take precaution...

Page 4: ...Drain Connection General Guide 14 a Replacing an existing water softener 14 b Pre installed softener loop drains 14 C Floor drains 15 D Washing machine drain 16 E Laundry Tub Sink 17 F Sanitary sewer...

Page 5: ...Assembly 23 B Softener Mineral Tank Assembly 25 C Control Valve Installation 26 D Bypass Valve Installation 28 2 Prepare For the Installation of the New water softener 29 3 Replacing an existing wate...

Page 6: ...n A softener will remove larger particles but they may not be washed out in regeneration effectively and will eventually foul the ion exchange resin A filtering treatment will be required to remove th...

Page 7: ...panel or breaker box to the water meter or underground copper pipe is tied to the copper water lines and these lines are cut during installation of the Noryl bypass valve and or poly pipe an approved...

Page 8: ...heat pump lawn sprinkling out buildings or other high demand applications Keep the softener out of direct sunlight The sun s heat may soften and distort plastic parts Determine the best location for...

Page 9: ...water softener system will include the following items Before starting please check that you have all the items and inspect for any possible damage that may have occurred during shipment Note This ne...

Page 10: ...inside the brine tank Please keep in the bag until ready to install Let s not lose them NOTE Resin is pre loaded in the softener tank 24 000 to 64 000 Grain Capacity Tanks o Your new water softener ta...

Page 11: ...ter Systems All rights reserved 11 GENERAL WATER SOFTENER TREATMENT SETUP The following shows common setups for A city water and B well water sources These system setups include optional additional fi...

Page 12: ...ions If you want filtered soft water access you can install a tee fitting hose bib and plumbing after the softener Soft water uses include washing cars and pets You can also install an untreated prior...

Page 13: ...be used for grounding continuity to maintain proper metallic pipe bonding Refer to your local building code CAUTION If the ground from the electrical panel or breaker box to the water meter or undergr...

Page 14: ...astewater being back siphoned into the treatment system Common drains include pre installed softener loops drains floor drains laundry tub sinks washing machine drains and sanitary sewer lines A REPLA...

Page 15: ...this will also be cut to attach the softener drain tube directly Use a hose clamp to secure the drain tube to the drain port and the drainpipe Note If the drainpipe is plumbed to a washing machine dr...

Page 16: ...O INSTALLATION GUIDE 2022 SoftPro Water Systems All rights reserved 16 D WASHING MACHINE DRAIN Install water softener drain lines with the washing machine line You may opt to use an air gap kit not in...

Page 17: ...ts reserved 17 E LAUNDRY TUB SINK Drain directly into the open sink bowl F SANITARY SEWER LINE If draining to an existing closed sewer line then install a P trap with a riser Make sure there is the ap...

Page 18: ...e sanitary waste system through an air gap of a minimum of 2 times the drainpipe diameter or 1 inch 22 mm in diameter Abide by whichever is larger An air gap kit may be available NOTE Do not tee into...

Page 19: ...riate cutting tool for the different types of pipes copper PVC PEX CPVC etc A NEW INSTALL WITH A PRE PLUMBED WATER SOFTENER LOOP 1 Switch off the breaker to the hot water heater At the electrical cont...

Page 20: ...f the power feeding the water heater unit 3 Shut off the water main 4 Shut off the water heater valve if applicable 5 Drain any existing water from both the cold and hot water pipes Simply open all of...

Page 21: ...the water main 4 Drain any existing water from both the cold and hot water pipes Simply open all of the sink and bathtub faucets to empty the remaining water in the pipes Drain completely TIP In addit...

Page 22: ...cold and hot water pipes Simply open all of the sink and bathtub faucets to empty the remaining water in the pipes Drain completely Tip In addition you can also remove a shower head since it is locat...

Page 23: ...NER Connect the plumbing 5 START UP PROGRAM THE NEW SOFTENER Starting the new softener 1 ASSEMBLE THE NEW WATER SOFTENER Water Softener Assembly 4 Steps A Brine Tank Assembly B Softener Tank Assembly...

Page 24: ...be NOTE The brine line tube hole on the exterior brine tank does not need to align with the brine valve connection The brine line tube can enter from either side of the brine well with some slack in t...

Page 25: ...ce The resin will self level after one or two regeneration cycles Check everything for any tank damage If you suspect damage please photo or video the damage and send it to our support team 1 If appli...

Page 26: ...m entering the distribution tube 3 Place the funnel in the top of the softener tank 4 Pour the additional resin through the funnel and down the side of the softener tank 5 Wipe away any loose resin fr...

Page 27: ...he tank once the distribution tube clears the O ring from the bottom of the control valve You ll feel it drop and then just hand tighten HAND TIGHTEN ONLY DO NOT OVER TIGHTEN Do not force the screwing...

Page 28: ...bypass valve is completely secured If the red clips are not able to be re installed the bypass valve is not properly pushed into the control valve Push the bypass in further If difficult getting the...

Page 29: ...ter treatment filters i e whole house filter iron filter or pH neutralizer those systems should always be installed before the water softener The water softener is the final treatment systems in your...

Page 30: ...gh to create a vacuum so pipes can drain better 5 Label the inlet supply and the outlet plumbing pipes The pipe with water flowing into the softener control valve supply side should be labelled INLET...

Page 31: ...e water softener pipe If the bypass valve includes the inlet and outlet valves then close both the inlet and outlet valves If the bypass valve has one stem close the plunger into the stem or pull hand...

Page 32: ...low line from the brine tank if applicable c Remove the brine tank from the area 5 Disconnect remove the old softener tank a Disconnect both the inlet and the outlet plumbing lines to the old softener...

Page 33: ...bypass valve Match the corresponding inlet and outlet sides a Remove the two red clips on the bypass valve The hoses will slide into the bypass valve Then re install the remaining two red clips to loc...

Page 34: ...tach the brine line tube to the control valve a Position the brine tank in place b Slip the brine tube through the nut with nut threads facing the tube end c Insert the plastic sleeve into the brine t...

Page 35: ...SOFTPRO INSTALLATION GUIDE 2022 SoftPro Water Systems All rights reserved 35 The softener system plumbing is now complete...

Page 36: ...ot as applicable Turn on the well water pump if applicable 4 Power up the softener control valve plug into the power outlet 5 Starting the water supply to the softener mineral tank a Verify that the b...

Page 37: ...and air c Once the water runs clear into the container turn off the faucet or hose bib Your new softener is ready and in service operation NOTE The resin media is pre charged Initial manual regenerat...

Page 38: ...to select Hardness setting 3 Press SET to input your water hardness Input the water hardness in grains per gallon GPG units If your water hardness is in mg L or PPM units divide that number by 17 1 to...

Page 39: ...LLATION GUIDE 2022 SoftPro Water Systems All rights reserved 39 5 Use UP and DOWN arrows to select the appropriate hardness GPG levels 6 Press SET to complete the setting 7 Press MENU to return to the...

Page 40: ...N arrow until you get Main Menu 3 Press SET 4 Press DOWN arrow until you get Advanced Menu 5 Press and hold SET till it beeps 6 Press DOWN arrow to select Refill Rate 7 Press SET For City Water Source...

Page 41: ...NU to return For City Water Set BW Rinse Override 1 Press MENU to return to home screen 2 Press DOWN arrow until you get Main Menu 3 Press SET 4 Press DOWN arrow until you get Advanced Menu 5 Press an...

Page 42: ...you SET to ON Backwash is highlighted Press SET 11 Set the Backwash setting to only 3 or 4 Regens Use UP and DOWN arrow to accordingly 12 Press SET 13 Press MENU to return 14 Use DOWN arrow to highlig...

Page 43: ...BW Rinse Override 1 Press MENU to return to home screen 2 Press DOWN arrow until you get Main Menu 3 Press SET 4 Press DOWN arrow until you get Advanced Menu 5 Press and hold SET till it beeps 6 Press...

Page 44: ...E 2022 SoftPro Water Systems All rights reserved 44 9 Once OFF is highlighted press SET 10 Press MENU until you are back on the main screen Congratulations You have completed the installation of your...

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