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Customer Helpline
01904 727500
www.gardenservicecentre.co.uk
Customer Helpline
01904 727500
www.gardenservicecentre.co.uk
Troubleshooting
General Troubleshooting
CAUTION!
- Always switch off the engine and pull the ignition cable before starting any inspection or
adjustment work.
-
Remember that the exhaust and other parts will get hot after running the engine, even if only for
a few minutes.
Storing the Hedge Trimmer
Maintenance
Maintenance Schedule
Step 1 - Storing the Hedge Trimmer for Short Periods
• Drain all fuel from the tank into a container approved for petrol. Run the engine until it stops.
Clean all foreign material from the trimmer. Store it in a well-ventilated place that is out of
reach from to children.
• Keep away from corrosive agents, such as garden chemicals and de-icing salts.
• Abide by all ISO and local regulations for the safe storage and handling of petrol. Excess fuel
should be used up in other 2-stroke engine-powered equipment or disposed of at your local
recycle centre.
• Remove any coarse dirt.
• Wipe the machine with a soft, damp cloth.
Performing routine maintenance correctly on your hedge trimmer will ensure you get years of
trouble-free use. Please keep this manual safe for future reference.
It is recommended that the following maintenance schedule is adhered to. This will ensure the
hedge trimmer operates correctly and is safe to use.
12 hours of use
24 hours of use
36 hours of use
Air filter
clean
clean
replace
Spark plug
check
clean
replace
Step 2 - Storing the Hedge Trimmer for Extended Periods
•
All the above plus: Clean the air filter and replace the spark plug with an exact replacement.
WARNING!
Always switch off the hedge trimmer and remove the spark plug before carrying out
any maintenance work.
List of consumable Qualcast parts
984125
air filter
984002
spark plug
984124
Fuel filter
Blade lubrication
Only clean the machine after it has been switched off. Use only mild soap and a damp cloth to
clean it. Never allow fluid to get into the machine. Do not use caustic cleaning products.
Ensure that the blade’s cutting edge is always well oiled.
Fault
Possible Cause
Solution
Engine not starting
1. Empty tank
2. Flooded engine
3. Fouled spark plug (remains of
carbon on the electrodes)
4. Electrode gap too large
5. Fouled carburetor or its jets
6. Damaged spark plug connection
or damaged spark plug
1. Fill up
2. Close the throttle, pull cord several
times. If required, take out the spark
plug and dry it
3. Clean the spark plug, check its
temperature, replace if needed
4. Adjust at 0.6-0.7 mm
5. Clean the carburetor with air
6. Replace the spark plug.
Engine runs too fast
when idle
1. Cold engine
1. Warm up slowly; alternatively, close
the choke a bit
Engine does not
reach its maximum
speed
1. Fouled spark plug (remains of
carbon on the electrodes) spark
gap to large
2. Fouled carburettor or its jets
3. Fouled air filter
4. Exhaust, exhaust channel
5. Sealing ring in crankcase not
sealing properly
6. Worn cylinders, pistons and
piston rings
7. Wrong fuel mix (too much oil)
8. Bad ignition
1. Clean the spark plug, check its
temperature, replace if needed. Adjust
at 0.6-.07 m
2. Clean the carburettor with air
3. Clean
4. Take out the exhaust and clean it,
remove remains of carbon
5. Replace
6. Replace the cylinder, piston or piston
rings, replace the cylinder and piston,
assembly
7. Fill up according to the instructions
8. Adjust the ignition coil gap
(0.3-0.4mm)
Engine would not
stop
1. The switch was failed
2. The wiring terminal was
disconnected
1. Change the switch
2. Connect up the wiring terminal
These parts are available via
www.gardenservicecentre.co.uk
The following table provides solutions to common problems encountered with the hedge trimmer.
