13
12
Customer Helpline
0845 034 2279
www.gardenservicecentre.co.uk
Customer Helpline
0845 034 2279
www.gardenservicecentre.co.uk
Troubleshooting
General Troubleshooting
WARNING!
Only perform the steps described within these instructions!
All further inspection, maintenance and repair work must be performed by an authorised service
centre or a similarly qualified specialist if you cannot solve the problem yourself!
Suspected malfunctions, disturbances or damages are often due to causes that the user can
fix themself. Therefore check the product using this section. In most cases the problem can be
solved quickly.
Problem
Possible Cause
Solution
Product does not
start
1. Not connected to power supply
2. Power connection is loosen
3. Other electrical defect to the
product
1. Connect to power supply
2.Connect the power supply and tool
well
3. Check by a specialist electrician
Product does not
reach full power
1. Extension cord not suitable for
operation with this product
2. Power source (e.g. generator)
has too low voltage
3. Machines internal wiring
damaged
1. Use a proper extension cord
2. Connect to another power source
3. Contact the service agent
Machine not cutting 1. Height of cut too low
2. Blades off cut
1. Increase height of cut (See --
Adjusting the cutting height)
2.Blades require adjustment (See—
Adjusting the blades clearance)
Machine leaves
ragged finish
1.Cutting blades blunt
Blade require adjustment (See-
Adjusting the blades clearance)
Cutting blades not
rotating
1.Cutting blades obstructed
2.Belt is slipping or is damaged
1.Clear obstruction
2.Contact Service Agent
Excessive vibration/
noise
1.Cutting blades damaged
2.Cutting blades not adjusted
evenly
1.Contact Service Agent
2.Blades require adjustment(See-
Adjusting the blades clearance)
Maintenance and Repair
Maintenance and Repair
WARNING!
Always switch the product off and let the product cool down before performing
inspection, maintenance and cleaning work!
General
1). Clean the product with a slightly damp cloth and pH-neutral soap. Use a brush for areas that
are hard to reach.
2). In particular clean the air vents after every use with a cloth and brush.
3). Remove stubborn dirt with high pressure air (max. 3 bar).
4). Check for worn or damaged parts. Replace worn parts as necessary or contact an authorised
service centre for repair before using the product again.
5). Regularly check for obvious defects such as loose, dislodged or damaged cutting device,
loose fixings and worn or damaged components.
6). Check that covers are undamaged and correctly fitted. Carry out necessary maintenance or
repairs before using the product.
7). Regularly apply lubricant to mower’s cutting surface,cutting reel axle shaft and wheels.
Blade Care
WARNING!
Wear safety gloves when working on the cutting blade and close to it!
Periodically sharpen the blades as follows :
1. Spread a thin layer of lapping compound (100-240 grit) on the front edge of the reel blades.
2. Adjust the cutter bar so that the blades has light but firm contct across the full width of the
cutter bar.Refer to Blade Clearance Adjustment illustration.
3. Operate the mower on a paved surface until the front edge of the cutter bar blade is polished.
4. Clean any grinding compound or debris from the cutter bar blade.
Storage and Transportation
Transportation
2). Always carry the product on its gripping surfaces.
3). Protect the product from any heavy impact or strong vibrations which may occur during
transportation in vehicles.
4). Secure the product to prevent it from slipping or falling over.
Storage and Transportation
Storage
1). Clean the product as described above.
2). Store the product and its accessories in a dark, dry, frost-free, well-ventilated place.
3). Always store the product in a place that is inaccessible to children. The ideal storage
temperature is between 10 and 30°C.
4). We recommend using the original package for storage or covering the product with a suitable
cloth or enclosure to protect it against dust.
Transportation
1). Switch the product off and disconnect it from power supply before transporting it anywhere.
