Quadra-Fire TREKKER Series, Owner'S Manual, Page: 22 / 34

22 March 17, 2020 7080-166J
SYMPTOM POSSIBLE CAUSE CORRECTIVE ACTION
Appliance starts and
stops frequently
Area where the user interface is
placed affects temperature.
Check thermostat proximity to doors and windows
User interface located in tight
spaces effecting the on/off cycling of
the appliance.
Inspect user interface location and make sure it is not close to a
surface that heats and cools quickly.
Slow or smoky start-up
and/or lazy flame
Dirty fire pot, exhaust path, and/or
venting system.
Clean entire appliance including: fire pot, ash build up in firebox, fire
pot area, behind baffle, firebox, exhaust blower, venting, and ash
pan.
Not enough combustion air Adjust the trim (see trim adjustment section)
Misaligned igniter Center the igniter in the chamber
Wet fuel or poor quality fuel Replace wood pellet fuel
Convection blower fails
to start
Convection Blower is jammed Clean and remove jammed object from the blower
Not electrically connected Connect the blower wires to its respective power wires
Blower is defective Replace blower
Exhaust probe not sensing
correct temperature
Secure the exhaust probe to exhaust blower housing – keeping its
wire away from hot surfaces
Defective probe Replace probe
Control board is defective. Replace control board
Convection Blower fails
to shut off
Wire short between blower and ground
- Control board is defective
Repair wire and replace control board
Exhaust blower fails to
start and/error 6 screen
appears – indicating a
exhaust encoder alarm.
Exhaust blower is jammed Clean, and remove jammed object from the blower
Not electrically connected Connect the blower wires to its respective power wires
Blower is defective Replace blower
Control board is defective.
Unplug the Bluetooth key, if exhaust blower runs, Bluetooth key or
user interface is defective
Exhaust Blower fails to
shut off
Wire short between blower and ground
- Control board is defective
Repair wire and replace control board
Feed Motor fails to
shut off
Wire short between ground and: feed
motor, vacuum switch, hopper switch,
or safety snap disc
Repair wire(s) and replace control board
Control board is defective Replace control board
Convection Blower
makes noise
Convection blower is dirty causing an
out-of-balance condition
Clean blower impellers
Igniter does not turn off
Wire short between igniter and ground
– Control board is defective
Repair wire and replace control board
Table 22.1