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21

04/21

7019-802H

10. Soot and Fly Ash: Formation & Need for Removal in 

Exhaust Venting System.

•  Frequency:

 Yearly or more frequently depending on 

ash build-up

•  By:

 Qualified Service Technician/Homeowner

The products of combustion will contain small particles 

of fly-ash. The fly-ash will collect in the exhaust venting 

system and restrict the flow of the flue gases. Incomplete 

combustion, such as occurs during startup, shutdown, or 

incorrect operation of the room appliance will lead to some 

soot formation which will collect in the exhaust venting 

system. The exhaust venting system should be inspected at 

least once every year to determine if cleaning is necessary.

The venting system may need to be cleaned at least once a 

year or more often depending upon the quality of your fuel 

or if there is a lot of horizontal pipe sections. Ash will build 

up more quickly in the horizontal sections.

11.  Cleaning the Glass

•  Frequency:

 When clear view of the fire pot is obscure

•  By:

 Homeowner

a.  Appliance must be completely cool before cleaning 

glass.

b.  Use a damp paper towel or any non-abrasive glass 

cleaner. Wipe off with dry towel.

12. Door Latch Inspection

•  Frequency:

 Prior to heating season

•  By:

 Homeowner

The door latch is non-adjustable but the gasket between 

the glass and firebox should be inspected periodically to 

make sure there is a good seal.

13. Cleaning Exhaust Blower - Requires No Lubrication

•  Frequency:

 Yearly or as needed

•  By:

 Quality Service Technician/Homeowner

Remove left & right brick. The exhaust blower is behind the 

right brick. Vacuum this area thoroughly. See 

page 26

 for 

removing bricks. Re-install bricks when done.

14. Cleaning Convection Blower - Requires No 

Lubrication

•  Frequency:

 Yearly or as needed

•  By:

 Qualified Service Technician

•  Task: Contact your local dealer.

15. Preparing Firebox for Non-Burn Season

•  Frequency:

 At the end of the heating season

•  By:

 Homeowner

a.  Be sure the appliance is allowed to cool, has been 

unplugged and the exhaust blower is off.

b. 

Remove all ash from the firebox and vacuum 

thoroughly.

c.  Paint all exposed steel, including cast-iron.

 

— Use the Touch-Up paint supplied with the 

appliance; or,

 

— Purchase paint from your local dealer.

 

— Must use a high-temperature paint made 

specifically for heating appliances.

 

WARNING

Fire Risk

•  High ash fuels, or lack of maintenance, 

can cause the fire pot to overfill. Follow 

proper shutdown procedure if ash build up 

exceeds half way point.

•  Failure to do so could result in smoking, 

sooting and possible hopper fires. 

Handle glass assembly with care.

When cleaning glass:

•  Avoid striking, scratching or slamming 

glass.

• 

Do NOT clean glass when hot.

• 

Do NOT use abrasive cleaners.

•  Use a hard water deposit glass cleaner on 

white film.

•  Refer to maintenance instructions.

CAUTION

Glass

Handle glass with care.

•  Inspect the gasket to ensure it is 

undamaged.

• 

Do NOT strike, slam or scratch glass.

• 

Do NOT operate appliance with glass 

assembly removed.

WARNING

Glass

Summary of Contents for SANTAFEI-C

Page 1: ...ons is not followed exactly a fire could result causing property damage personal injury or death Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other...

Page 2: ...ore servicing Replace glass only with 5mm ceramic available from your dealer To start set thermostat above room temperature the appliance will light automatically To shutdown set thermostat to below r...

Page 3: ...Fuel Material and Fuel Storage 8 E Before Your First Fire 9 F Filling the Hopper 9 G General Operating Information 10 H Starting Your First Fire 10 I Fire Characteristics 11 J Feed Rate Adjustment In...

Page 4: ...ots blowers junction boxes wire harnesses transformers and lights excluding light bulbs X X Molded Refractory Panels Glass Liners X Vent Free Burners Vent Free Logs X X Castings Medallions and Baffles...

Page 5: ...overed by this warranty Limited Catalyst Warranty o For wood burning products containing a catalyst the catalyst will be warranted for a six year period to the original purchaser at catalyst WARRANTY...

Page 6: ...45 lbs Fuel Premium Wood Pellets Weighted average LHV Low Heating Value efficiency using data collected during EPA emissions tests in accordance with the requirements of CSA B415 1 Weighted average H...

Page 7: ...The size of the room must be at least 50ft per 1 000 Btu hr stove input if the stove exceeds the room size outside air must be installed H California Prop65 WARNING This product and the fuels used to...

Page 8: ...e heating appliance and close to the sleeping areas Follow the detector s manufacturer s placement and installation instructions and maintain regularly A CO detector should be installed in the room wi...

Page 9: ...ing occasionally Performance Higher ash content requires the fire pot and the ash drawer to be emptied more frequently Hardwoods require more air to burn properly Premium wood pellets produce the high...

Page 10: ...then adjust the thermostat to its highest setting The red call light will be on which is located on the front of the junction box behind the left access panel This indicates the thermostat is calling...

Page 11: ...ards the symbol to decrease the feed rate and flame height 3 Re tighten the wing nut Finger Hole in Rod Wing Nut Figure 11 3 I Fire Characteristics A properly adjusted fire with the heat output contro...

Page 12: ...dles and other heat sensitive ob jects on mantel or hearth Heat may damage these objects M Restarting the Appliance Restart Process 1 When the unit has run out of fuel add pellet fuel to the hopper 2...

Page 13: ...and is advanced to each following item by a single press of the NEXT button The options for each item are changed using the UP or DOWN buttons ITEM 01 CLK CLOCK FORMAT 12Hr default This displays the...

Page 14: ...porarily changed set temperature will return to the programmed value stored in memory when start time of the next upcoming scheduled event is reached MORN DAY EVE OR NITE While the temporary changed s...

Page 15: ...Y button to set desired days with original setting NOTE The word COPY will not appear on the display for Monday but will display each day afterwards for approximately one second and the day of the wee...

Page 16: ...adding batteries to the compartment When finished line up the front of the thermostat to the base and firmly press together to securely latch the front and back halves together properly BATTERY GRAPHI...

Page 17: ...m the impellers becoming dirty over time See maintenance and service section for maintaining and servicing What is the metal object with the bend in it that came inside the plastic bag It is a clean o...

Page 18: ...obscured OR X Heat Exchanger Drop Tube Every 1 ton of fuel OR X Hopper Every 1 ton of fuel or when changing fuel types OR X Venting System More frequently depending on the fuel type OR X This pellet...

Page 19: ...uel you are burning will dictate how often you have to clean your fire pot If the fuel you are burning has a high dirt or ash content it may be necessary to clean the fire pot more than once a day Dir...

Page 20: ...nd continue throughout the rest of the firebox c Replace right brick and baffle and close cast hinge face 9 Cleaning the Hopper Frequency Monthly or every 1 ton of fuel By Homeowner After burning appr...

Page 21: ...g Exhaust Blower Requires No Lubrication Frequency Yearly or as needed By Quality Service Technician Homeowner Remove left right brick The exhaust blower is behind the right brick Vacuum this area tho...

Page 22: ...e 22 2 The correct flame size when good quality premium pellet fuel is burned is shown in Figure 22 3 If the ash buildup exceeds the half way point in the fire pot IMMEDIATE ATTENTION AND CLEANING IS...

Page 23: ...Unburned pellets in fire pot Fire pot clean out plate not closed Fire pot is dirty The ignition hole between the igniter bracket and fire pot is blocked Igniter not working Control box defective Chec...

Page 24: ...es not shut off Blower not plugged in Blower is clogged with ash Blower is defective Control box is defective Check that blower is plugged into wire harness Clean exhaust system Replace blower Replace...

Page 25: ...Housing Bolts Blower Mounting Screws Figure 25 2 Figure 25 3 2 Convection Blower PART NUMBER 812 4900 a The blower is located at the bottom rear of the insert If an outside air kit is also installed...

Page 26: ...r left brick 3 Reinstall bricks in reverse order ensuring that the bricks are flush against the back wall of the firebox Figure 26 4 and Figure 26 5 Figure 26 1 Brick is flush against back wall Brick...

Page 27: ...ash drawer and then re install the side panel and re connect the power Figure 27 1 Igniter Igniter Bracket Thumb Screw E Glass PART NUMBER SRV7021 032 1 Open the face and remove door from the applian...

Page 28: ...utomatically start blinking 6 blinks every 10 seconds for 60 seconds and then will stop 8 Heat Output Switch The heat output switch is located on the lower right side of firebox in front of the right...

Page 29: ...he auger tube in the center of the appliance and has a reset button To access it remove the right side panel If the fire tries to burn back into the feed system or push exhaust up the feed tube this s...

Page 30: ...Terminal Block Center 2 Screws for Thermostat Wires or Remote 110 Outlet for Remote Control Only unfused Fuse Red Call Light Outside Air Inlet Figure 30 1 Cleaning Rods Heat Exchanger Tubes Figure 30...

Page 31: ...31 04 21 7019 802H C Service Maintenance Log Date of Service Performed By Description of Service...

Page 32: ...32 04 21 7019 802H Date of Service Performed By Description of Service...

Page 33: ...33 04 21 7019 802H Date of Service Performed By Description of Service...

Page 34: ...C Beginning Manufacturing Date Apr 2019 Ending Manufacturing Date Active Pellet Insert Part number list on following page 04 21 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27...

Page 35: ...7019 189 Nickel SRV7019 162 6 Grill Bracket Cover 7019 199 7 Lower Grill Assembly 4 Pc Black 7019 008 Black Nickel 7019 190 Nickel SRV7019 163 8 Ash Draw Assembly 7019 006 9 Face Assembly w Door SRV7...

Page 36: ...ge Gasket SRV7036 180 Latch Draw 229 0230 24 Flue Collar Assembly 7019 031 25 Blower Convection 812 4900 Y Blower Magnet Pkg of 10 7019 188 10 26 Outer Skin Back SRV7019 101 27 Feed Assembly 812 4760...

Page 37: ...d Black Nickel SRV7019 172 Spring Firepot 200 2050 36 3 Heating Element Assembly 18 Loop Igniter Pkg of 10 SRV7000 462 10 Y 36 4 Firepot Assembly SRV414 5200 Y Bolt Firepot 1 1 4 Long Pkg of 25 225 01...

Page 38: ...Log Rear Left 7050 144 Log Rear Right 7050 143 Outside Air Kit Rear 811 0872 Channel Air Intake SRV413 7040 Cover Outside Air Kit Floor 411 1071 Hose Alum Flex 2 Inch X 3 Ft SRV200 0860 Outside Air C...

Page 39: ...Nut Wing 1 4 20 Pkg of 12 226 0110 12 Nut Wing 8 32 Pkg of 24 226 0160 24 Y Pin 3 16 X 1 2 7000 229 Rivet Iron 1 4 X 1 1 4 Pkg of 25 229 0090 25 Screw Flat Head 1 4 20 Pkg of 24 7000 130 24 Y Screw F...

Page 40: ...maintenance instructions included Read understand and follow these instructions for safe installation and operation Leave this manual with party responsible for use and operation of this appliance We...

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