18
04/21
7019-802H
3
Maintenance and Service
B. Quick Reference Maintenance Chart
NOTICE:
These are recommendations. Clean more frequently if you encounter heavy build-up of ash at the
recommended interval or you see soot coming from the vent. Not properly cleaning your appliance on a
regular basis will void your warranty.
Cleaning or Inspection
Frequency
Daily Weekly Every 2
Weeks Monthly Yearly
Ash Pan - Burning Wood Pellets
Every 5 bags of fuel
OR
X
Ash Pan - Burning Alternate
Fuels
Every 1 bag of fuel
OR
X
Ash Removal from Firebox
More frequently depending
on the fuel type or ash build-
up
OR
X
Blower, Combustion (Exhaust)
More frequently depending
on the fuel type
OR
X
Blower, Convection
More frequently depending
on the operating environment
OR
X
Door Latch Inspection
Prior to heating season
OR
X
Firebox - Prepare for Non-Burn
Season
At end of heating season
OR
X
Fire pot - Burning Softwood
Pellets
Every 5 bags
OR
X
Fire pot - Burning Hardwood
Pellets
Every 3 bags
OR
X
Fire pot - Burning Alternate Fuels Every 1 bag
OR
X
Glass
When clear view of fire pot
becomes obscured
OR
X
Heat Exchanger & Drop Tube
Every 1 ton of fuel
OR
X
Hopper
Every 1 ton of fuel or when
changing fuel types
OR
X
Venting System
More frequently depending
on the fuel type
OR
X
This pellet insert has a manufacturer-set minimum low
burn rate that must not be altered. It is against federal
regulations to alter this setting or otherwise operate this
pellet insert in a manner inconsistent with operating
instructions in this manual.
When properly maintained, your fireplace will give
you many years of trouble-free service. Contact your
dealer to answer question regarding proper operation,
troubleshooting and service for your appliance. Visit
www.quadrafire.com/owner-resources
troubleshooting, FAQs, use & care videos. We recommend
annual service by a qualified service technician.
A. Proper Shutdown Procedure
Turn off the thermostat.
Follow the detailed instructions found in this section for each step listed in the chart below.
Shock and Smoke Hazard
• Turn down thermostat, let appliance
completely cool and exhaust blower must
be off. Now you can unplug appliance
before servicing.
• Smoke spillage into room can occur if
appliance is not cool before unplugging.
• Risk of shock if appliance not unplugged
before servicing appliance.
CAUTION
Table 18.1