18
7050-146A
6/27/2014
SANTA FE FREESTANDING
Symptoms
Possible Cause
Corrective Action
Convection blower fails to
start.
#1 snap disc defective.
Blower not plugged in.
Blower is defective.
Control box is defective.
Replace snap disc.
Check that blower is plugged into wire har-
ness.
Replace blower.
Replace control box.
Exhaust blower fails to
start or does not shut off.
Blower not plugged in.
Blower is clogged with ash.
Blower is defective.
Control box is defective.
Check that blower is plugged into wire har-
ness.
Clean exhaust system.
Replace blower.
Replace control box
Large, lazy fl ame, orange
color. Black ash on glass.
Dirty appliance.
Poor fuel quality, high ash content.
Firepot clean-out plate not completely
closed.
Excessive amount of fuel.
Clean unit, including fi repot, heat exchang-
ers and venting system. Remove stainless
steel baffl e from fi rebox to clean ash from
on top of baffl e. Clean behind rear brick
panels. Change fuel brand to premium.
Check that fi repot clean-out plate is fully
closed.
Reduce feed rate using feed rate adjustment
control rod located inside hopper.
Nuisance shutdowns.
Low fl ame.
Sawdust buildup in hopper.
Feed motor is reversing.
Defective thermocouple.
Defective control box.
Firepot more than 1/2 full.
Increase feed by opening feed rate adjust-
ment control rod located inside hopper.
Clean hopper, see
page 32.
Check for good connections between feed
motor and wire harness.
Replace thermocouple.
Replace control box.
See
page 34
for detailed instructions for
“High Ash Fuel Content Management”
Appliance calls for heat.
Call light illuminates.
Exhaust blower starts.
No feed or igniter.
Thermocouple is defective or not properly
plugged in.
Defective control box
Check connections on thermocouple or
replace if defective.
A fl ashing yellow light on the control box
indicates a problem with the thermocouple.
Replace control box.
Hopper lid not closed all
the way
Switch or magnet is out of adjustment
(auger will not function)
Close the lid. If that doesn’t work, adjust or
replace the switch or magnet
